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  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

other local businesses, for example. The ABA also strengthened the collective identity of indie bookstores by helping its members share best practices, such as how to use social media to promote special events. Raffaelli plans to release... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 22 Jun 2022
  • Book

Four Elements for Finding the Right Career Path

dimensions that are archetypal in that they are always present at these times of decision, whether we are aware of them or not. Gerdeman: Could you briefly explain each of the Four Elements? Butler: Sure, the first is Identity. Identity... View Details
Keywords: by Dina Gerdeman
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

Their research suggests that transparency on dating sites—as simple as allowing users to see the identity and photos of those who “swiped right” to show their interest—improves engagement for both men and women. Since Match.com launched... View Details
Keywords: by Kara Baskin
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

change the identity meanings associated with their brands in general, especially for a brand that has a long history of narrative and storytelling and suddenly wants to shift that narrative in a way that may not be comfortable to current... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 06 Mar 2012
  • First Look

First Look: March 6

current fiscal policy is eroding competitiveness in several ways, and business conditions in the U.S. will deteriorate if there's no change in direction. The authors examine how fiscal policy relates to the three drivers of productivity:... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee orientation focuses solely on... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • October 2018 (Revised August 2019)
  • Case

Everybody Knows: Russia and the Election

By: Rawi Abdelal, Rafael Di Tella and Galit Goldstein
Following a contentious presidential race, Donald Trump’s 2016 election destabilized America’s status quo. Academics, journalists, politicians and the public at large examined why Trump had won. Many Americans, inside and outside the government, asserted that a... View Details
Keywords: Strategic Industry; Strategic Alliances (Business); Business And Government; Business And Public Policy; Business And Society; Media Businesses; Media Content; Media Slant; Media Regulation; Internet Of Everything; Government Policy; Politics; Political Campaigns; Political Strategy; Political Turmoil; Government; Government Regulation; Security; International Business; International Relations; National Security; Political Elections; News; Media; Internet and the Web; Rights; Problems and Challenges; Globalization; Business and Community Relations; Business and Government Relations; Government Legislation; Risk and Uncertainty; Cognition and Thinking; Conflict and Resolution; Identity; Civil Society or Community; Culture; Public Opinion; Social Issues; War; Social Media; Public Administration Industry; United States; Russia
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  • 25 Aug 2015
  • First Look

First Look Tuesday

decades about how and why people make the moral decisions they do. In this review, we explain how intuition, affect, physiology, and identity support and inform more deliberative reasoning process in the construction and enactment of... View Details
  • 2024
  • Case

Christiana Figueres and the Paris Climate Negotiations (A)

By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This three-part, stop action case study, structured for classroom discussion, centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change... View Details
Keywords: Climate Change; Negotiation; Environmental Regulation; International Relations; Leadership
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  • 2024
  • Case

Christiana Figueres and the Paris Climate Negotiations: Figueres the Negotiator (C)

By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This three-part, stop action case study, structured for classroom discussion, centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change... View Details
Keywords: Climate Change; Negotiation; Environmental Management; International Relations; Leadership
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  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

shootings of black people, by asking them, “How does that make you feel?” “When black employees bring their full identities to work, they bring a set of stories and experiences that can be both painful and powerful, yet it can be hard for... View Details
Keywords: by Dina Gerdeman
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

discriminate in hiring on the basis of sexual orientation. The veiled methodology also produces larger estimates of the fraction of the population that identifies as LGBT or has had a sexual experience with a member of the same sex. Self-reports of non-heterosexual... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

on the cards were black, and the other half white, so asking a yes/no question about skin color was a very efficient way to narrow down the identity of the photo on the partner's card. But the researchers found that many of the... View Details
Keywords: by Carmen Nobel
  • 02 Jul 2013
  • First Look

First Look: July 2

Measurement, Causes, and Consequences By: Comin, Diego A., and Marti Mestieri Abstract—This chapter discusses different approaches pursued to explore three broad questions related to technology diffusion: what general patterns... View Details
Keywords: Anna Secino
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

bondholders who participate and penalize those who do not—all the while complying with securities laws that require equal treatment of creditors holding identical claims. This was the situation facing the Loewen Group Inc. as it stood at... View Details
Keywords: by Stuart C. Gilson
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

to deliver—is glaring. In part, I think this gap has grown because leadership is such a complex phenomenon. It's a phenomenon partly rooted in psychology with respect to the sense of identity that leaders have. It is rooted in sociology... View Details
Keywords: by Martha Lagace; Education
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

an organizational purpose—or, frankly, with anything related to their jobs—if they’re holding back important parts of their identities or personalities. “Who are those people who can’t wait to leave work... View Details
Keywords: by Ranjay Gulati
  • 22 Feb 2018
  • Book

The New History of American Capitalism

Scholars draw on Pierre Bourdieu, among others, to investigate how businesspeople accumulated not just wealth but cultural and political capital. The work on the rise of right-wing politics in the United States after the 1970s, for example, makes such political... View Details
Keywords: Manufacturing
  • 18 Apr 2016
  • Research & Ideas

The Cost of Leaning In

the identity or gender of his or her partner. At the beginning and again in the middle of the experiment, the “workers” and “firms” completed a simple but annoying set of math problems—adding up a bunch of numbers horizontally, for... View Details
Keywords: by Carmen Nobel

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