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Publications

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  • Program

Senior Executive Program—Africa

module, an independent work module, and an in-person module on the HBS campus, this program enables rapidly growing organizations to drive business momentum through more effective leadership. By gaining deeper insight into the best... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

Tactics, deal design, and set-up are three crucial components of the most effective negotiations. Yet many negotiators focus only on the tactical part, running the risk of undermining their own best interests. How can you negotiate more... View Details
Keywords: by Martha Lagace
  • 2015
  • Other Teaching and Training Material

Marketing Reading: Digital Marketing

By: Sunil Gupta and Joseph Davin
Digital technology has changed how consumers search for information, interact with each other, and buy products. The popularization of these technologies has made it possible for companies to have a better understanding of their customers' decision journey and... View Details
Keywords: Advertising; Buzz Marketing; Internet Marketing; Marketing; Marketing Management; Social Media; Social Networks; Viral Marketing; Word-of-mouth Marketing; Digital; Internet; Marketing Channels; Marketing Reference Programs; Online Advertising; Advertising Industry
Related
  • 29 Sep 2020
  • Blog Post

Virtual Networking Tips from HBS Career Coaches

to 85% of jobs are found through networking and they must find ways to connect in order to grow their careers. For both groups, the question remains: how can I network effectively in 2020 when many companies and individuals are working... View Details
  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • Program

High Potentials Leadership Program

contribution through stronger leadership Build high-performance teams that are more than the sum of their parts Lead effectively through situations involving conflict Receive feedback with an open mind and deliver it with tact Build... View Details
  • 2010
  • Working Paper

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

By: Malcolm S. Salter
This paper describes how the gaming of society's rules by corporations contributes to the problem of institutional corruption in the world of business. "Gaming" in its various forms involves the use of technically legal means to subvert the intent of society's rules in... View Details
Keywords: Crime and Corruption; Civil Society or Community; Competitive Advantage; Earnings Management; Trust; Law; Performance; Investment Funds; Private Sector; Behavior; Relationships; Goals and Objectives
Related
  • 10 Dec 2013
  • Working Paper Summaries

Information and Incentives in Online Affiliate Marketing

Keywords: by Benjamin G. Edelman & Wesley Brandi; Publishing; Technology
  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

tasks It’s hard to be effective without knowledge-sharing, teamwork, and shared decision-making. These require an element of interpersonal ease. People who feel psychologically safer work better in teams because they can share information... View Details
Keywords: by Kara Baskin
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • 10 Jun 2015
  • Research & Ideas

The Transparency Revolution in Corporate Reporting

third lesson is how those two things come together—making a difference and operating an efficient and profitable organization. It's what I refer to as the transparency revolution. In corporate reporting, we've gone from very few to very... View Details
Keywords: Re: George Serafeim
  • Research Summary

Informing Brand Marketing Practice

Susan M. Fournier is involved with several projects relating more generally to brand managment issues. These include boardroom-level projects (with Professors Thomas Madden and Franke Fehle of the University of South Carolina, and sponsored by Interbrand) on the... View Details
  • Web

Resumes & Cover Letters - Alumni

not include in your resume. References available upon request - No longer in style. Do not include in your resume. + – Resume Templates Zip file of all resume templates (login required) Chronological - This is the most commonly used... View Details
  • Research Summary

Research Summaries

Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


Social Capital... View Details

  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

performance the biggest boost. AI helped lift the lower-end group’s performance by 43 percent compared to previous scores. For top-rated performers, that figure was 17 percent. “There's still a skill distribution (among knowledge workers) and the question becomes how... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • Web

Teaching by the Case Method - Christensen Center for Teaching & Learning

School Publishing. References for further reading are provided as well. An additional subsection, entitled Resources, appears at the end. It combines references from throughout the Case Method in Practice... View Details
  • 28 Mar 2018
  • Blog Post

Event Planning for Recruiting Success - Part 1

optimize your time and choose an effective event format? Is a Company Presentation right for us? At HBS, Company Presentations are held either off-campus at a local hotel or restaurant or on-campus in a classroom. Our classrooms seat up... View Details
Keywords: All Industries
  • 31 May 2016
  • First Look

May 31, 2016

employee’s desk is only 166 meters from the clinic. Base proximity does not predict vaccination probability. Conclusions and Relevance: Minor changes in the environment can have substantial effects on the probability of vaccination. If... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2012
  • First Look

First Look: April 24

Watson Publication:In Effective Auditing for Corporates: Key Developments in Practice and Procedures, edited by Joe Oringel, 161-178. London: Bloomsbury Information Ltd., 2012 Abstract In the wake of the recent financial crisis,... View Details
Keywords: Carmen Nobel
  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

departments and disciplines. He began to wonder: “What’s the effect of all this on our ability to be influenced by one another?” At the time, Duede was already studying intellectual influence and how knowledge is transferred as a doctoral... View Details
Keywords: by Ben Rand