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- All HBS Web (338)
- Faculty Publications (17)
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- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
“The more similar you are to someone, the more likely you are to work with them.” That homogeneity, however, came with a penalty: a clear lack in financial performance. Partners who came from the same school achieved an 11.5 percent lower success View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details
Keywords: by Jill Avery and Richard Edelman
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
by these smart devices. There was another theme around women's empowerment, right? I think the women's empowerment theme will quite possibly resonate into the next Super Bowl. Kenny: We have time for one more question, folks. Speaker 4:... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
diversity, equity, and inclusion.” It was also found that quit rates varied among and within industries. For example, JetBlue’s quit rate was... View Details
Keywords: by James Heskett
- 07 Apr 2008
- Research & Ideas
The Debate over Taxing Foreign Profits
"expatriate" from the United States and reincorporate in tax havens in the Caribbean several years ago to avoid the U.S. tax system, their chief executives were labeled "Benedict Arnold CEOs." As such, this topic has evolved into View Details
Keywords: by Sean Silverthorne
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
interest rates (the slope of the yield curve) is currently quite large by historical standards. Some observes attribute this to the fact that the Fed policy of lowering short-term interest View Details
Keywords: by Ann Cullen
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
important, we found no evidence that new ecommerce shoppers were less loyal than existing customers. In fact, we observed quite the opposite: Customers who started buying online during the most severe lockdown conditions exhibited higher... View Details
- 21 Oct 2013
- Research & Ideas
Missing the Wave in Ship Transport
bulk carriers called the 76,000 DWT (deadweight tonnes) Panamax. Using earnings and secondhand prices between 1976 and 2011, they computed the ships' return on investment. Swells And Troughs The researchers found that earnings were quite... View Details
- 01 Oct 2024
- Research & Ideas
How Politics Drives Business Decisions in a Polarized Nation
percentage of Democrats working at utility companies, but a lower percentage of Democrats employed at energy companies. “It's quite striking to see these large differences in the political composition of certain industries and certain... View Details
Keywords: by Jay Fitzgerald
- 05 Oct 2016
- Research & Ideas
Why Don't More People Get Flu Shots at Work?
the start of the influenza season in the United States. “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” Getting employees to go to... View Details
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
exit the game. Once you've placed the bet, though, you always have to choose one of three broad options, which we'll call Option A, Option B, and Option C. Option A is to stay in the game as an active player until some later time or until someone or something boots you... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
would expect that the temptation would be to continue to play your strong suit and try and express your own taste and your ideas because it’s worked for you for 50 years. The second issue you’d expect of anybody in this situation would be that they’re probably View Details
Keywords: by Christina Pazzanese
- 28 Mar 2011
- Research & Ideas
Why Manufacturing Matters
on the country's industrial commons, which represents the collective capability to sustain innovation. Gary Pisano: Is there a future? Yes. It's not too late. There's still a manufacturing base in the United States, and it's quite large... View Details
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
0.5. Kotter: But the old standard is irrelevant. The question should be, "How would we rate the nation's leadership capacity against what we see coming at us?" Perhaps a generous way of saying it is, we fear the View Details
Keywords: by Staff
- 07 May 2013
- First Look
First Look: May 7
given to applications, the coarseness of rating patterns, and the sellers' dynamic certification strategies. In the model, certifiers respond to the sellers' desire to get a chance to be highly rated and to... View Details
Keywords: Carmen Nobel
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
company does not have a strong presence in the USA. So how do you penetrate the U.S. market? The annals of business are littered with foreign companies that have never quite succeeded in the USA. But here are four companies that have.... View Details
Keywords: by John Quelch
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage... View Details
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
It’s one thing to look at the entertainment business from an executive’s point of view. It’s quite another to see it through the eyes of a professional basketball player, supermodel, or actress. That mix of perspectives is exactly what... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
Most compelling is the high return rate for apparel products purchased online, which mirrors the rate for catalog apparel purchases: By one estimate, returns for apparel bought from catalogs ranged from 12... View Details
- 02 Jun 2011
- What Do You Think?
Is it Time for a National Bankruptcy?
measures, commenting that "the pain should be borne by greedy and equally irresponsible lenders." JTG, while agreeing, didn't quite see it that way, suggesting that citizens as well as lenders share responsibility. In his words:... View Details
Keywords: by Jim Heskett