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  • All HBS Web  (437)
    • News  (211)
    • Research  (141)
    • Events  (1)
  • Faculty Publications  (36)

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  • All HBS Web  (437)
    • News  (211)
    • Research  (141)
    • Events  (1)
  • Faculty Publications  (36)
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  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details
Keywords: by Laura Linard; Banking; Financial Services
  • 03 Mar 2014
  • Research & Ideas

Facebook’s Future

machine that enables marketers to serve targeted messages on the basis of our email address or mobile phone number. But in 2024, technology will make possible real-time marketing possible. As we auto-broadcast our social data, Facebook... View Details
Keywords: by Mikolaj Piskorski
  • 17 Sep 2013
  • First Look

First Look: September 17

for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2010
  • Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

opportunity to develop and grow. Key concepts include: In a crisis, remember your internal compass of values: When crisis strikes, leaders often look for an "at-any-cost" quick fix in attempting to save face, says George. To ensure that... View Details
Keywords: by Staff
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR) has the potential to help peripheral individuals gain access to valuable knowledge because it is universally available and can be used without social interaction.... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2001
  • Research & Ideas

Go Global—or No? Can You Make the Case?

have to translate the interface software, or at least the manuals, into local languages. We'd need additional resources in business development and product support to manage all this. Selling ClearCloud in Europe is going to cost a lot more than $500,000 a year—"... View Details
Keywords: by Walter Kuemmerle
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health care, to name a few. This... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 15 Mar 2011
  • First Look

First Look: March 15

organization had little interest in their professional development and well-being. NAH had mandated career conferences across all departments one year prior, and Harris felt this initiative could serve as an important building block for a... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

certifiers opt for a quick turnaround time at the expense of a lower accuracy. Finally, we investigate the opportunity of regulating transparency. Download the paper: http://www.hbs.edu/research/pdf/09-062.pdf   Cases & Course... View Details
Keywords: Martha Lagace
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which)... View Details
Keywords: by James Heskett
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

studies on companies including Microsoft, Sony, and Intel, and consults with consumer marketing companies in the area of innovation. She also serves on the board of directors of Avid Technology and the board of governors of the American... View Details
Keywords: by Sarah Jane Gilbert
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

Review excerpt below, Professor James K. Sebenius describes number six on the list, "Failing to correct for skewed vision." Negotiators are often too confident of their own position and too quick to demonize the other side, he... View Details
Keywords: by James K. Sebenius
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 07 Jan 2008
  • Research & Ideas

Pursuing a Deadly Opportunity

raising instinctive fears of bodysnatchers looking for a quick payday. It's just these kinds of gray zones that HBS assistant professor Michel Anteby likes to research, areas where questions of legitimacy and moral beliefs are raised.... View Details
Keywords: by Julia Hanna; Health
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

Describes TelePizza, Spain's leading chain of pizza restaurants and delivery services. TelePizza has experienced rapid growth to 500 stores since its creation in 1987. The company went public on the Spanish stock market in late 1996.... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

specific searches. [See point on compensation in Financials, below] New to hiring? Practice interviewing candidates with investors or their associates before bringing actual candidates in for the real interview. Resume screening can be an easy ask and a View Details
Keywords: by Julia Austin
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

recently, and the cafes had menus printed in five languages," says Underhill. "But in South Florida, an area heavily populated by Hispanics, there are restaurants that don't have menus printed in Spanish." In Washington,... View Details
Keywords: by Richard Bierck; Retail
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

issue," says Raman. (Gordon Brothers Group, an asset disposition firm that frequently handles liquidations, served as an invaluable real world test site and collaborator for the paper's researchers.) Two important facts came to... View Details
Keywords: by Julia Hanna; Retail
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