Quick Serve Restaurant - Publications - Faculty & Research

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

garnering revenues of $4.15 billion in 2012 with products like Quicken, TurboTax, and QuickBooks. But there lies the potential rub. "Success is a powerful thing," said Cook, who now serves as chairman of Intuit's Executive... View Details

Keywords: by Carmen Nobel; Financial Services

14 Mar 2007
Op-Ed

Government’s Misguided Probe of Private Equity

and Forstmann Little & Co., have dramatically downsized or announced their intention to cease operations after experiencing investment missteps and succession problems. Meanwhile, new organizations have amassed enormous sums of capital in short periods. Even a... View Details

Keywords: by Josh Lerner; Financial Services

05 Feb 2009
Research & Ideas

In Praise of Marketing

local imitations, were quick to try and adopt the former forbidden fruit. Was this democratization of access to American brands a Trojan horse for American cultural imperialism? No. In most product categories in most countries, there are... View Details

Keywords: by John Quelch; Advertising

04 Nov 2008
First Look

First Look: November 4, 2008

certifiers opt for a quick turnaround time at the expense of a lower accuracy. Finally, we investigate the opportunity of regulating transparency. Download the paper: http://www.hbs.edu/research/pdf/09-062.pdf Cases & Course... View Details

Keywords: Martha Lagace

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

impact on our trajectory." Last year, with three remaining locations in the Boston area, Finale's original lead investors acquired a majority ownership in the business, folding it into a Rhode Island-based holding company where Conforti now View Details

Keywords: by Julia Hanna; Education

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

opportunity to develop and grow. Key concepts include: In a crisis, remember your internal compass of values: When crisis strikes, leaders often look for an "at-any-cost" quick fix in attempting to save face, says George. To ensure that... View Details

Keywords: by Staff

07 Jan 2008
Research & Ideas

Pursuing a Deadly Opportunity

raising instinctive fears of bodysnatchers looking for a quick payday. It's just these kinds of gray zones that HBS assistant professor Michel Anteby likes to research, areas where questions of legitimacy and moral beliefs are raised.... View Details

Keywords: by Julia Hanna; Health

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

first flocked to the area in the 1940s and worked together to build the entertainment hub it is today: a destination for gambling, trade shows, comedy, music, and some of the finest restaurants in the country. “It is simply the result of... View Details

Keywords: by Scott Nover; Computer; Information Technology

19 Oct 2015
Research & Ideas

Business Research that Makes for Smarter Public Policy

academic circles; others are working more quietly behind the scenes to effect change. “The university is a nonprofit institution. It has a charter from the state, and it exists in large part to serve society,” says David A. Moss, the Paul... View Details

Keywords: by Michael Blanding

08 Jul 2013
Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

issue," says Raman. (Gordon Brothers Group, an asset disposition firm that frequently handles liquidations, served as an invaluable real world test site and collaborator for the paper's researchers.) Two important facts came to... View Details

Keywords: by Julia Hanna; Retail

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details

Keywords: by Laura Linard; Banking; Financial Services

17 Sep 2013
First Look

First Look: September 17

for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details

Keywords: Sean Silverthorne

03 Mar 2014
Research & Ideas

Facebook’s Future

machine that enables marketers to serve targeted messages on the basis of our email address or mobile phone number. But in 2024, technology will make possible real-time marketing possible. As we auto-broadcast our social data, Facebook... View Details

Keywords: by Mikolaj Piskorski

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which)... View Details

Keywords: by James Heskett

02 Aug 2024
HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

restaurants posed two problems: transportation costs and legal liability, since most of the food would be leftovers from diners’ plates. The farm-to-customer model was appealing, but would take time to expand. After much deliberation,... View Details

Keywords: by Lane Lambert; Technology; Information Technology

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

disproportionately to Quick Serve Restaurants [QSRs]) and filling in their non-perishable needs (household items, canned goods, health and beauty care) on separate store-based... View Details

Keywords: by Sean Silverthorne; Retail

06 Aug 2001
Research & Ideas

Go Global—or No? Can You Make the Case?

have to translate the interface software, or at least the manuals, into local languages. We'd need additional resources in business development and product support to manage all this. Selling ClearCloud in Europe is going to cost a lot more than $500,000 a year—"... View Details

Keywords: by Walter Kuemmerle

15 Mar 2011
First Look

First Look: March 15

organization had little interest in their professional development and well-being. NAH had mandated career conferences across all departments one year prior, and Harris felt this initiative could serve as an important building block for a... View Details