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Publications

Publications

Filter Results: (199) Arrow Down
Filter Results: (199) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (199)
    • News  (19)
    • Research  (165)
    • Events  (2)
  • Faculty Publications  (36)

Show Results For

  • All HBS Web  (199)
    • News  (19)
    • Research  (165)
    • Events  (2)
  • Faculty Publications  (36)
← Page 5 of 199 Results →
  • 30 Jul 2013
  • First Look

First Look: July 30

perceive the quality of others' decisions to be greater when other individuals engage in the right amount of thinking for the situation. These assessments then affect observers' own decisions and openness to influence. Publisher's link: View Details
Keywords: Anna Secino
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the View Details
Keywords: by Sean Silverthorne
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

interested in improving their conversation styles to create higher quality collaboration. Francesca Gino, the Tandon Family Professor at Harvard Business School and author of Rebel Talent, began researching the conversation styles of... View Details
Keywords: by Kristen Senz
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

said they "frequently" tried to gain access to another person's email account, for instance, or faked a sick day at work. "We like people who are honest," concludes John. "It signals trustworthiness, and that... View Details
Keywords: by Michael Blanding
  • Web

In the News - Creating Emerging Markets

Money Control Is there such a thing as an Indian way of doing business? Harvard Business School professors Geoffrey Jones and Tarun Khanna say yes, and no... 19 MAR 2022 HBS Working Knowledge Five Qualities That Help Companies Thrive for... View Details
  • 02 May 2025
  • Blog Post

How to Work with Search Firms

Have personal qualities that would make them strong candidates Have strong experience in a parallel industry Be a wild card — an unlikely candidate referred by the client or a trusted contact Ultimately, candidates with exceptional depth... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Competition Prize from the College of Behavioral Operations at the Production and Operations Management Society (POMS). Frances X. Frei : Fixable awarded the Signal Awards Gold prize for “Advice & How-To” podcast in 2024. Shane M.... View Details
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

prevalent in organizations. ... How easy it is for a boss to send a powerful signal that a worker should be quiet. —Leslie A. Perlow Silence often starts when we choose not to confront a difference. Given the dissimilarities in our... View Details
Keywords: by Leslie A. Perlow
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions, says Frank Cespedes, author of a new book that aims to separate... View Details
Keywords: by Kristen Senz
  • 28 Feb 2023
  • Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

essential to quality of life. Education breeds opportunity which, in turn, elevates life. So having parents and grandparents who were not afforded those opportunities meant that their lives took forms different from what mine ever will.... View Details
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to pool and disseminate information and safeguard the stability... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 23 Sep 2013
  • Research & Ideas

Status: When and Why It Matters

with central players because that signals you have the quality to solicit those relationships," Malter says. "But there comes the point at which you have to switch from partnering with the central... View Details
Keywords: by Dina Gerdeman
  • 01 Sep 2004
  • News

Books

Predictable Surprises by Max H. Bazerman and Michael D. Watkins (Harvard Business School Press) Professor Bazerman and his coauthor show that many disasters are preceded by clear warning signals that leaders either miss — or purposely... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 26 Apr 2011
  • First Look

First Look: April 26

http://www.hbs.edu/research/pdf/11-106.pdf Signaling to Partially Informed Investors in the Newsvendor Model Authors:Vishal Gaur, Richard Lai, Ananth Raman, and William Schmidt Abstract We investigate a puzzling phenomenon in which firms... View Details
Keywords: Sean Silverthorne
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

of training—while others having laxer or no regulation. The setting allows us to answer two questions. First, we can evaluate whether consumers care about occupational licensing requirements, in the absolute and compared to other quality... View Details
Keywords: by Martha Lagace; Service
  • 08 Dec 2015
  • First Look

December 8, 2015

quality and efficiency. The introduction of this transparency contributed to a 22.2% increase in customer-reported quality and reduced throughput times by 19.2%. Laboratory studies revealed that customers... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2019
  • Blog Post

Why I Would Have Applied to the MS/MBA Biotechnology: Life Sciences Program

F-Prime immensely – there were days I found myself knee-deep in technology diligence with scientific/medical experts in one meeting while structuring deals and meeting entrepreneurs in another. My exposure to CEOs and VC Partners showed me the essential View Details
  • 28 May 2008
  • First Look

First Look: May 28, 2008

real-world relevance. This relevance-rigor gap affects the quality of our teaching as well as the institutional legitimacy of our business schools. We argue that executive education is an underutilized context that can enhance the View Details
Keywords: Martha Lagace
  • 13 Mar 2012
  • First Look

First Look: March 13

Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

office building most likely will not return to “normal.” Even before the pandemic struck, there were plenty of reasons to be concerned about air quality and ventilation in the buildings where we live and work. After all, healthier indoor... View Details
Keywords: by Kristen Senz; Real Estate; Health
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