Public Service - Publications - Faculty & Research

1995
Chapter

Financial Infrastructure and Public Policy: A Functional Perspective

Keywords: Financial Markets; Financial Institutions; Policy; Government and Politics; Business and Government Relations; Financial Services Industry; Financial Services Industry

Citation

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for... View Details

20 Oct 2020
Blog Post

Exploring Technology and Public Impact Through the HBS/HKS Joint Degree Program

it’s a profoundly diverse group committed to public service and interested in exploring how public, social, and private sectors can collaborate to create societal impact. I’m grateful to be part of the... View Details

Article

Applying KISS to Healthcare Information Technology

By: Regina E. Herzlinger, Margo Seltzer and Mark Gaynor

Current public and private healthcare information technology initiatives have failed to achieve secure integration among providers. Applying the "keep it simple, stupid" principle offers the key guidance for solving this problem. View Details

Keywords: Technology; Health Care; Public Health; Information Technology Industry; Computer Networks; Computer Services Industries; Software; Hardware; Medical Services; Health Care and Treatment; Information Technology; Applications and Software; Information Infrastructure; Standards; Health Industry; Technology Industry; United States

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02 Sep 2014
Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

startup funds—and what allowed them to take the risk of launching a company." Curiosity eventually led to his doctoral dissertation: a series of studies showing a definitive link between the social safety net and entrepreneurship. In short, Olds finds that an... View Details

Keywords: by Carmen Nobel; Health

Web

Data Tips & Toolkits - Research Computing Services

regression, mediation analysis, longitudinal data analysis, structural equation modeling and multilevel modeling. Pwr : Power analysis functions along the lines of Cohen (1988). Visualizations Word Cloud Resources Tableau Public : popular... View Details

01 Sep 2006
News

Private Sector and Public Interest Meet at Global Leadership Forum

Interest.” Declaring that nothing could be more important in the 21st century than the forum’s theme, Dean Jay Light recalled in his opening remarks that the School’s founders conceived of HBS as “a school of public View Details

01 Dec 2006
News

New on the Web at Alumni Career Services

point of readiness, the Alumni Career Services Web site provides a range of useful resources and programs. Men and women interested in serving on public or private boards also have a new résumé database... View Details

Keywords: Educational Services; Educational Services

2023
Working Paper

The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks

By: Isamar Troncoso, Minkyung Kim, Ishita Chakraborty and SooHyun Kim

The US has seen a rise in union movements, but their effects on service industry marketing outcomes like customer satisfaction and perceptions of service quality remain understudied. In this paper, we empirically study the impact on customer satisfaction and... View Details

Keywords: Labor Unions; Customer Satisfaction; Perception; Public Opinion; Employees; Food and Beverage Industry

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Technical How-To’s & Notes - Research Computing Services

Help Help Technical How-To’s & Notes 65ms Archiving Your Research Files on the HBSGrid Change your Unix command prompt Changing permissions on the HBSGrid Monitoring CPU usage of your jobs on the HBSGrid HBSGrid Project directory space notifications Saving plots and... View Details

11 Jan 2024
Blog Post

My Summer of Joy with the National Parks Service

This article was originally published by HBS Recruiting: Insights & Advice. Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources... View Details

Web

WRDS - Wharton Research Data Services | Baker Library

WRDS - Wharton Research Data Services Platform hosting financial, accounting, banking, economics, management, marketing, and public policy databases accessible through a single interface. Read More WRDS is a... View Details

March 2009
Teaching Note

Motilal Oswal Financial Services Ltd.: An IPO in India (TN)

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Teaching Note for [807095]. View Details

Keywords: Private Equity; Initial Public Offering; Revenue; Valuation; Going Public; Emerging Markets; Investment; Financial Services Industry; India

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04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for... View Details

Keywords: Nonprofit / Government

05 Apr 2021
Blog Post

The MBA Response: A Calling to Leadership & Service

counties to help Hikma Health build a COVID-19 policy map to inform policy makers, data scientists, and the public about regional differences in policies. This made it possible to analyze different policies’ effects on COVID-19 outcomes.... View Details

June 2006 (Revised February 2007)
Teaching Note

Private Capital and Public Policy: Standard & Poor's Sovereign Credit Ratings (TN)

By: Rawi E. Abdelal

Keywords: Public Sector; Credit; Financial Services Industry

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October 2012 (Revised September 2013)
Case

Creating the First Public Law Firm: The IPO of Slater & Gordon Limited

By: Benjamin C. Esty and E. Scott Mayfield

Slater & Gordon (S&G), a midsized Australian law firm with a high-growth consolidation strategy, had an initial public offering (IPO) scheduled for May 2007. Due to a series of regulatory changes in Australia in recent years, the IPO provided an opportunity for S&G to... View Details

Keywords: IPO; Mergers ＆ Acquisitions; Law Firm; Value Drivers; Growth Strategy; Revenue Recognition; Roll-up; Consolidator; Initial Public Offering; Valuation; Consolidation; Mergers and Acquisitions; Financial Strategy; Growth Management; Corporate Governance; Business Strategy; Legal Services Industry; Legal Services Industry; Australia

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22 May 2020
Blog Post

Reflections on Service - Armed Forces Alumni Association Student Profiles

of responsibility for public service among private individuals is how business as an establishment can have its greatest impact. And for us at HBS, developing ourselves into service-minded business leaders... View Details

January 2005 (Revised October 2005)
Case

Private Capital and Public Policy: Standard & Poor's Sovereign Credit Ratings

By: Rawi E. Abdelal and Christopher Bruner

Describes Standard & Poor's sovereign credit ratings business. Provides background on the history of credit ratings agencies, the meaning of credit ratings, the expansion of the sovereign ratings business over recent decades, and the market for credit ratings. Also,... View Details