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  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

was as if I had two degrees, one from the street and one from college, and both were equally valuable,” he says. “In prison, you have to observe your surroundings because you always have to be aware of what is going on around you. It’s View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

(61%). Note that this 61% penetration rate is essentially at parity with home ownership (64%) and higher than that of 401(k) retirement account ownership (53%). Life settlements, or life insurance settlements, allow individuals to sell... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

Article Revered management thought-leaders such as Chris Argyris and the late W. Edwards Deming argued years ago that trust is an essential condition for good performance. Trust is an issue on the minds of many people these days. A good... View Details
Keywords: by James Heskett
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

people's anxiety, confusion, and despair are topics of near-daily reports in the news and on social media. Even if gestures of kindness and compassion were not woven into business as usual before the pandemic, they are essential now and... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

ChatGPT’s buzzy debut has made for a rough few months for Google. Close watchers of the tech giant say: It didn’t have to go this way. Essentially scooped by a competitor on its home turf, Google has scrambled to release its own... View Details
Keywords: by Scott Van Voorhis; Technology
  • Web

Technology & Innovation - Faculty & Research

humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can inform the psychology of... View Details
  • Web

2023 Reunion Presentations - Alumni

reversed. The Psychology of (In)equality Professor Mike Norton + More Info – Less Info Our research reveals that people all over the world prefer less inequality – in wealth, health, and income. For example, Americans report an ideal... View Details
  • 07 Nov 2023
  • News

Love and Money

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Which is the best dating app? Can money actually buy love? When do you talk about money in a new relationship and how do you broach the topic? How can well-meaning parents actually help their... View Details
  • Article

Contagion of Cooperation in Static and Fluid Social Networks

By: Jillian J. Jordan, David G. Rand, Samuel Arbesman, James H. Fowler and Nicholas A. Christakis
Cooperation is essential for successful human societies. Thus, understanding how cooperative and selfish behaviors spread from person to person is a topic of theoretical and practical importance. Previous laboratory experiments provide clear evidence of social... View Details
Keywords: Social Contagion; Social Networks; Cooperation; Behavior; Social Media
Related
  • October 2023
  • Case

CornerUp: Digitizing the Corner Store

By: Álvaro Rodríguez Arregui, Stacy Straaberg and Diego Zainos De La Sota Riva
In July 2023, Jason Diaz, co-founder and CEO of CornerUp, assessed the progress of his business-to-business e-procurement software application (app) startup, founded in January 2022. CornerUp began as a fast-moving consumer packaged goods (FMCG) distributor in New York... View Details
Keywords: Business Growth and Maturation; Business Startups; Small Business; Transition; Decisions; Social Entrepreneurship; Geographic Location; Disruptive Innovation; Market Participation; Digital Platforms; Trust; Business Strategy; Expansion; Information Infrastructure; Internet and the Web; Technology Adoption; Value Creation; Technology Industry; United States
Related
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

Integrity is woven into each—without it, you can’t have transparency, trust, or solutions. Having a healthy society requires leaders with integrity so that all participants can agree on the truth. That is why it is so essential to choose... View Details
Keywords: by Bill George
  • Web

Leadership - Faculty & Research

Leadership Leadership 2015 Chapter Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation By: Linda A. Hill More than ever, leaders of nearly every kind of organization view their human resources teams as View Details
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

not in the room. The more trust that accumulates between us, the better this works. How do you build up stores of this essential leadership capital? Here’s the basic formula: people tend to trust you when they think they are interacting... View Details
Keywords: by Kristen Senz
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

cannot surface: Abjuring rigorous debate about its merits, a youthful president John F. Kennedy essentially rubber-stamped a 1961 plan to invade Cuba at the Bay of Pigs, resulting in one of the biggest U.S. foreign policy fiascoes in... View Details
Keywords: by Garry Emmons
  • 2012
  • Working Paper

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States
Related
  • 01 Mar 2024
  • News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details
Keywords: Janelle Nanos; illustration by Daniel Bejar
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

assessments of you will take on additional importance. Your relationship with your new boss will be built through a series of conversations.— Michael Watkins Establishing How You Will Work Together It's essential to figure out how you and... View Details
Keywords: by Michael Watkins
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

situation created by COVID-19, there is an essential need for our community to prioritize taking care of ourselves and each other. SAS staff offer a number of customized programs throughout the year to respond to student stressors and... View Details
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

case, then I'm essentially using a proxy for “this person is a woman.” Then, when the algorithm uses the color of the case to decide who to hire or who to give a discount to, the algorithm may favor the group that has red cases, meaning... View Details
Keywords: by Rachel Layne