Filter Results:
(7,635)
Show Results For
- All HBS Web
(13,444)
- People (45)
- News (2,590)
- Research (7,635)
- Events (73)
- Multimedia (190)
- Faculty Publications (5,483)
Show Results For
- All HBS Web
(13,444)
- People (45)
- News (2,590)
- Research (7,635)
- Events (73)
- Multimedia (190)
- Faculty Publications (5,483)
Sort by
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
Middle managers aren’t going extinct. They’re evolving. Once a wasteland where careers stalled or abruptly ended in layoffs, middle management has adapted and is thriving, seeing double-digit growth in some industries. Managing others is being redefined in an... View Details
Keywords: by Ben Rand
- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
over the past decade, according to coauthor Amy Konary, senior vice president of the Subscribed Institute & Marketing Strategy at Zuora. Consider companies like the cloud storage provider Dropbox; Apple, which charges monthly for... View Details
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
forthcoming book, Win from Within: Build Organizational Culture For Competitive Advantage, which is a how-to roadmap for improving an organization’s culture. Heskett, the UPS Foundation Professor Emeritus at Harvard Business School, argues that an effective... View Details
Keywords: by Avery Forman
- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
unlikely to speak to people who are very different from us unless there is some sort of mechanism that brings us together.” The work provides a deeper understanding of the importance of physical proximity as organizations seek the best... View Details
Keywords: by Ben Rand
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
development (R&D), making the finding relevant for leaders of research-intensive organizations trying to calibrate hybrid work policies. To be sure, remote work can reduce office space costs for companies and provide employees with... View Details
Keywords: by Ben Rand
- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
While companies may tout their wellness programs as a way of investing in their employees’ well-being, many are overly focused on reducing healthcare costs, so they tend to offer step challenges and gym discounts that workers don’t have time to use. Though these... View Details
Keywords: by Hise Gibson
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
Thousands of visitors flock to Disney World every day to immerse themselves in all kinds of exciting experiences—a cruise on the Pirates of the Caribbean; a visit to the China pavilion at EPCOT; a meet-and-greet with a favorite princess. For many guests, however, the... View Details
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
customer, then the management is likely to chastise the salesperson for failing. But they could also realize that if the top talent has trouble with the sell, then maybe there is something wrong with the product. Small failures can View Details
Keywords: by Carmen Nobel
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin can determine whether the... View Details
Keywords: by Pamela Reynolds
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
part of an effort to change the culture. This sounds like a lot, but the culture cycle provides a foundation for the creation of an organization capable of setting high goals and meeting them. Q: Your research produces an eye-opening... View Details
Keywords: by Sean Silverthorne
- March 1991 (Revised October 1994)
- Case
Coca-Cola vs. Pepsi-Cola and the Soft Drink Industry
Describes the competition between Coca-Cola and Pepsi-Cola. Provides a summary of the history of the soft drink industry prior to World War II, and over the period 1950-1990 in greater detail. Major strategic competitive moves and countermoves are described. Also... View Details
Porter, Michael E. "Coca-Cola vs. Pepsi-Cola and the Soft Drink Industry." Harvard Business School Case 391-179, March 1991. (Revised October 1994.)
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered that women managers in a... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
debate depending on who is doing the opining. Over the years, Britannica has handled this uncertainty by seeking out the most distinguished experts in their fields in an attempt to provide a sober analysis on topics; while Wikipedia has... View Details
- 05 Dec 2023
- Cold Call Podcast
Tommy Hilfiger’s Adaptive Clothing Line: Making Fashion Inclusive
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
Do relationships between colleagues raise the bar? A new analysis of how physicians who know each other provide better patient care could impart wide-ranging lessons for the business world. Specialists who received referrals from primary... View Details
- September 2010 (Revised November 2010)
- Case
J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009
By: Anette Mikes, Clayton S. Rose and Aldo Sesia
Mary Erdoes, the CEO of JP Morgan's asset management business, and three colleagues provide insights into risk management issues faced by the firm's private bank during the financial crisis in 2008–2009. The case provides perspective on the philosophy with which they... View Details
Keywords: Judgments; Financial Crisis; Globalized Firms and Management; Management Analysis, Tools, and Techniques; Risk Management; Mathematical Methods; Banking Industry; United States
Mikes, Anette, Clayton S. Rose, and Aldo Sesia. "J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009." Harvard Business School Case 311-003, September 2010. (Revised November 2010.)
- July 1987 (Revised October 2009)
- Background Note
A Method For Valuing High-Risk, Long-Term Investments: The "Venture Capital Method"
By: William A. Sahlman and Daniel R Scherlis
Describes a method for valuing high-risk, long-term investments such as those confronting venture capitalists. The method entails forecasting a future value (e.g., five years from the present) and discounting that terminal value back to the present by applying a high... View Details
Keywords: Forecasting and Prediction; Entrepreneurship; Venture Capital; Investment; Risk Management; Valuation
Sahlman, William A., and Daniel R Scherlis. A Method For Valuing High-Risk, Long-Term Investments: The "Venture Capital Method". Harvard Business School Background Note 288-006, July 1987. (Revised October 2009.)
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
John Hickenlooper. It provides encouraging evidence that for the large percentage of students who are not headed to college, apprenticeship can provide a satisfying transition to well-paying jobs in finance,... View Details
Keywords: by Michael Blanding
- March–April 1979
- Article
How Competitive Forces Shape Strategy
By: M. E. Porter
Many factors determine the nature of competition, including not only rivals, but also the economics of particular industries, new entrants, the bargaining power of customers and suppliers, and the threat of substitute services or products. A strategic plan of action... View Details
Porter, M. E. "How Competitive Forces Shape Strategy." Harvard Business Review 57, no. 2 (March–April 1979): 137–145.