Publications

24 Apr 2015
News

An Anti-Creativity Checklist for 2015

1998
Working Paper

The Effects of Physical Distance and Response Latency on Persuasion in Computer-Mediated Communication and Human-Computer Communication

22 Aug 2022
News

This High-Tech Coffee Shop Wants to Rival Dunkin’ and Starbucks in Boston

01 Sep 2007
News

Unexpected Advice from Am Ex’s Chenault

of 2007 honored four faculty members for excellence in teaching: Professor David Moss (Business, Government, and the International Economy), Professor André Perold (Finance), View Details

Keywords: commencement; speech; Colleges, Universities, and Professional Schools; Educational Services

Profile

Patrick Connolly

thereafter. More than mere functional expertise and ability, however, HBS has imbued me with a more finely honed ability to see the big picture in the face of a great deal of disparate (and often conflicting) information and uncertainty. This was one of the promises... View Details

Keywords: Investment Banking; Venture Capital / Private Equity; Financial Services; Other Financial Services

01 Mar 2011
News

HBS Faculty Approves Curriculum Innovations

and resulted in the January 19 faculty vote. NOHRIA: "Now is the right time to act to take the Harvard Business School MBA Program to the next level." “We don’t do anything without a lot of thought and care. That’s what makes us who we are,” said View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Research Summary

This information is currently being updated. Please check back at a later date for more information. View Details

January 2023
Teaching Note

Duolingo: Teaching Languages to the Masses

Teaching Note for HBS Case 323-016. At the time the case is written, Duolingo is the most popular language learning service in the world. The company has more than 40 million monthly active users, and the company’s total annual revenue has reached $250 million a year.... View Details

Keywords: Marketing; Marketing Strategy; Customer Relationship Management; Acquisition; Retention; Innovation and Invention

May 2017 (Revised October 2017)
Supplement

Uber: Changing the Way the World Moves (B)

This (B) case was written as a follow-up to the original case, “Uber: Changing the Way the World Moves” (HBS No. 316-101). It describes a slew of controversial incidents besetting the company in early 2017. View Details

Keywords: Marketing; Business Startups; Entrepreneurship; Competitive Strategy; Transportation; Problems and Challenges; United States

December 2015 (Revised June 2016)
Teaching Note

Uber: Changing the Way the World Moves

1998
Working Paper

The Effects of "Canned" Personalization on Outcomes in an Interactive Marketing Situation

2002
Article

Personalization and Personality: Some Effects of Customizing Message Style Based on Consumer Personality

Keywords: Identity; Customers; Customer Focus and Relationships

Find at Harvard

2003
Article

Don't Blame the Computer: When Self-Disclosure Moderates the Self-Serving Bias

Keywords: Information Technology; Prejudice and Bias

Find at Harvard

August 2016
Case

S'well: The Mass Market Decision

This case tells the story of how Sarah Kauss, a young female entrepreneur, built a premium water bottle brand from scratch. After having built a high-end brand, the key decision in the case is whether to begin expanding the S'well product portfolio to the mass market. View Details

Keywords: Brands and Branding; Marketing; Business Startups; Entrepreneurship; Distribution; Strategy; United States

Educators

1998
Working Paper

When the Computer Is the "Salesperson": Consumer Responses to Computer "Personalities" in Interactive Marketing Situations