Publications

June 2003
Module Note

Design and Implementation of Activity-Based Cost Systems

Describes the main themes of the module on the design and implementation of an activity-based costing (ABC) system. Instructors can teach this module to second-year MBA students who have been exposed to activity-based costing in their first-year core accounting... View Details

Keywords: Cost Accounting

May 2003
Background Note

How to Induce Retailers to Reduce Stockouts?

Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details

Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Consumer Products Industry; Industrial Products Industry; Retail Industry

April 2003
Teaching Note

Achieving Customer Satisfaction at Pizza Hut (TN) (A) and (B)

Teaching Note for (2-101-006) and (2-101-042). View Details

Keywords: Food and Beverage Industry; Service Industry

April 2003
Teaching Note

Firestone/Ford Trie Controversy (TN) (A) and (B), The

Teaching Note for (9-101-034) and (9-101-087). View Details

Keywords: Auto Industry

2002
Tool

Budgeting

Keywords: Budgets and Budgeting

Teaching Interest

Accounting for Managers

I teach financial and managerial accounting to executives and MBA students. View Details

Keywords: Accounting; Managerial Accounting; Financial Accounting

Research Summary

Bad-debts provisioning at banks

I am very interested in studying loan-loss reserves and the provisioning for bad-debts at banks. View Details

Keywords: Loan Evaluation; Bad Debt Expense; Banking Industry

January 2022
Case

Hybrid Classroom - an Opportunity or a Threat?

When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details

Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry

December 2015
Teaching Plan

Delhi Metro Rail Corporation

spring 1995
Article

Moral Hazard in Repeated Professional Partnership

Keywords: Partners and Partnerships

Find at Harvard

March 2003
Teaching Note

Andina Bottling Co. (TN)

Teaching Note for (9-102-040). View Details

Keywords: Distribution Industry; Food and Beverage Industry

August 2002 (Revised February 2018)
Teaching Note

Customer Profitability and Customer Relationship Management at RBC Financial Group

Teaching Note for 102-043 and 102-072. View Details

Keywords: Financial Services Industry; Banking Industry; Canada

February 2018 (Revised June 2018)
Case

The Music Academy, Madras

Keywords: India; Southeast Asia

November 1995
Technical Note

Analyzing Standard Costs: Technical Note

Explains variance analysis. Concepts of price variance and quantity variance are introduced to analyze prime cost variances. Spending variance and capacity variance are used to analyze overhead variance. Consistent with conducting variance analysis in an activity-based... View Details

Keywords: Cost Accounting; Cost; Analysis

June 2003
Module Note

Control in Inter-organizational Settings

Describes the main themes of the module on control in interorganizational settings, which instructors can teach as part of a second-year MBA course on control. Identifies the root causes of control problems in interorganizational settings and identifies principles for... View Details

Keywords: Curriculum and Courses; Governance Controls; Policy; Organizational Design; Problems and Challenges