Publications

Keywords: Management Style; Groups and Teams

07 Sep 2011
First Look

First Look: Sept. 7

of Arts and Sciences, 2011 An abstract is unavailable at this time. Book: http://www.amacad.org/pdfs/challenges.pdf Information Risk and Fair Values: An Examination of Equity Betas Authors:Edward J. Riedl and George Serafeim... View Details

Keywords: Sean Silverthorne

01 Jan 2009
Conference Presentation

The Current State of Professional Service Firms

Keywords: Business Ventures

March 2004
Supplement

C&S Wholesale Grocers: The Challenge of Self-Managed Teams

Keywords: Management Teams; Food and Beverage Industry

September 2000
Teaching Note

Union Carbide Deal (Abridged) TN

Teaching Note for (9-897-201). View Details

September 2000
Teaching Note

Morgan Stanley Dean Witter Private Client Services (TN)

Teaching Note for (9-899-107). View Details

Keywords: Retail Industry

June 1997 (Revised February 2012)
Case

The Union Carbide Deal (Abridged)

On November 3, 1986, after a three-hour board of directors meeting, Union Carbide decided to accept First Boston's proposal to embark on a $2.5 billion recapitalization program. Jameson and his associates' efforts had paid off. Jameson had reason to be excited: He had... View Details

Keywords: Restructuring; Capital Structure; Investment Banking; Financial Strategy; Partners and Partnerships; Competition; Financial Services Industry

Teaching Interest

LEAD

This is a first year, required course. View Details

Keywords: LEAD; Leadership

Research Summary

Current Research

I'm currently studying how global organizations organize talent management systems in order to maintain and enhance the performance of professionals. I'm also interested in the socialization process of organizations based on size and focus of the... View Details

March 2015
Case

Aarti Grover and CMS Computers

July 2008
Case

Leading from the Side

Harriet Cornwall, a partner at the law firm of Kensington Palmer, LLP, is made lead over a fellow group of attorneys. Put in charge of guiding her colleagues in their annual goal-setting initiative, she notices four that need special attention. Cornwall must address... View Details

Keywords: Goals and Objectives; Managerial Roles; Performance Evaluation; Partners and Partnerships

Find at Harvard

17 Jan 2008
Lecture

When Professionals Lead: The Challenges of Managing the Professional Services Firm.

Keywords: Leadership; Management

May 2008
Background Note

The Producing Manager: A Double-Barreled Role

By: John J. Gabarro and Thomas J. DeLong

The purpose of this note is to ground and amplify on the characteristics and challenges of the producing manager role. It is in response to requests from participants for a piece of "take away" material that can be shared with colleagues in professional service firms... View Details

Keywords: Managerial Roles; Production; Service Operations; Practice

December 2006
Supplement

King Arthur Flour--video

Keywords: Food and Beverage Industry

September 2005
Teaching Note

C&S Wholesale Grocers: Self-Managed Teams (TN)

Keywords: Food; Management Teams; Food and Beverage Industry

May 2002
Case

Mellon Investor Services

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States

September 2000
Teaching Note

Strategic Services at Andersen Consulting TN

Teaching Note for (9-899-065). View Details

Keywords: Consulting Industry

July 2023
Supplement

Schuberg Philis: From Success to Significance (B)

By: Thomas J. DeLong and Daniela Beyersdorfer

Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details

Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands

November 2016 (Revised April 2025)
Case

Lynda Bussgang's Stages

By: Thomas J. DeLong and Carin-Isabel Knoop

Lynda Bussgang is getting ready for her 25th Harvard College reunion and for the first time she is actually looking forward to it. Unlike some of her classmates she has charted her own course to happiness. This path took her from musical theater, to non-profit work to... View Details

Keywords: Personal Development and Career; Success