Professor Thomas J. DeLong - Publications - Faculty & Research - Harvard Business School

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July 2002 (Revised October 2002)
Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details

Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry

July 2002 (Revised October 2002)
Case

Bradley Marquez: Reduction in Force (A)

By: Thomas J. DeLong and Vineeta Vijayaraghavan

The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint, Texaco, and British Airways. The company was operating in aggressive growth mode when, in 2000, the stock market... View Details

Keywords: Economic Slowdown and Stagnation; Financial Crisis; Price Bubble; Human Resources; Employees; Job Cuts and Outsourcing; Advertising Industry

July 2002
Case

Bradley Marquez: Reduction in Force (B)

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Supplements the (A) case. View Details

Keywords: Resignation and Termination; Employees; Advertising Industry

May 2002
Case

Mellon Investor Services

By: Thomas J. DeLong

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Insurance Industry; United States

May 2002 (Revised January 2006)
Case

SG Cowen: New Recruits

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Chip Rae, director of recruiting at SG Cowen, must decide which recruits to keep after the final interview process for new outside associate hires. Along with team captains assigned to each school, he reviews the criteria used to make hiring decisions. Their new... View Details

Keywords: Recruitment; Selection and Staffing; Decision Making; Management Practices and Processes; Service Industry

May 2002
Teaching Note

Venture Law Group (A) & (B), TN

By: Ashish Nanda and Thomas J. DeLong

Teaching Note for (9-800-065) and (9-800-191). View Details

Keywords: Legal Services Industry

January 2002
Background Note

History of Investment Banking

By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy

Describes the history of investment banking. View Details

Keywords: Business History; Investment Banking

January 2002
Background Note

The Major Global Stock Exchanges

By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy

Describes the major global stock exchanges. View Details

Keywords: Globalization; Financial Markets

September 2001
Teaching Note

&Samhoud Service Management TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu

Teaching Note for (9-801-398). View Details

Keywords: Consulting Industry; Netherlands

September 2001
Teaching Note

Infosys Technologies, Limited TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu

Teaching Note for (9-801-445). View Details

Keywords: Information Technology Industry

September 2001
Teaching Note

International Profit Associates TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu

Teaching Note for (9-801-397). View Details

Keywords: Consulting Industry

May 2001 (Revised May 2002)
Case

Infosys Technologies

By: Ashish Nanda and Thomas J. DeLong

Creating and sustaining a third-world-based technology company to compete globally (i.e. in the first-world) poses many challenges. Such challenges are examined through the genesis and progression of Infosys Technologies Ltd. Key decisions made by Chairman N.R.... View Details

Keywords: Entrepreneurship; Business or Company Management; Management Practices and Processes; Business Strategy; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development Strategy; Planning; Technological Innovation; Emerging Markets; Information Technology Industry

March 2001 (Revised February 2004)
Case

International Profit Associates

By: Ashish Nanda, Thomas J. DeLong and Monica Mullick

Describes the work environment, systems, and processes that allow International Profit Associates (IPA) to follow a systematic four-step approach to providing advisory service to small business owners. View Details

Keywords: Organizational Structure; Business Processes; Business Model; Consulting Industry

December 2000
Supplement

Thomas Weisel in Conversation with MBA Students March 29,2000

By: Thomas J. DeLong and Ashish Nanda

September 2000 (Revised August 2011)
Teaching Note

AGENCY.COM (A) and (B) TN

By: Ashish Nanda and Thomas J. DeLong

Teaching Note for (9-800-061) and (9-800-062). View Details

Keywords: Internet and the Web; Entrepreneurship; Business Startups; Corporate Finance; Growth and Development; Web Services Industry; Consulting Industry; San Francisco

September 2000
Teaching Note

Tim Hertach at GL Consulting Series TN

By: Ashish Nanda, Thomas J. DeLong and Stephanie L. Woerner

Teaching Note for (9-800-153), (9-800-382), (9-800-383), and (9-800-172). View Details

Keywords: Consulting Industry

September 2000 (Revised November 2000)
Teaching Note

Alexander Bandelli (A) and (B) TN

By: Thomas J. DeLong and Stephanie L. Woerner

Teaching Note for (9-899-146) and (9-899-230). View Details

Keywords: Customer Focus and Relationships; Change; Real Estate Industry

September 2000
Teaching Note

The First Six Months: Launching a PSF Career TN

By: Thomas J. DeLong and Ashish Nanda

Teaching Note for (9-800-373). View Details

September 2000 (Revised May 2002)
Teaching Note

Tradeoffs: Juggling Careers in Professional Services Firms with Private Life TN

By: Thomas J. DeLong

Teaching Note for (9-801-463). View Details

Keywords: Service Industry

September 2000
Teaching Note

Union Carbide Deal (Abridged) TN

By: Thomas J. DeLong

Teaching Note for (9-897-201). View Details

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