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  • 03 Oct 2011
  • Research & Ideas

Transforming Manufacturing Waste into Profit

It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
Keywords: by Michael Blanding; Manufacturing
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

system negotiate. “Workers on the market have lots of feedback on their past jobs, and can also see how much experience the employer has on the market,” says Christopher T. Stanton, an assistant professor in the Entrepreneurial Management... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

the O’Brien Associate Professor of Business Administration at HBS; Julia A. Minson, an associate professor at the Harvard Kennedy School; and Ariella S. Kristal, a postdoctoral scholar at Columbia Business... View Details
Keywords: by Michael Blanding
  • 19 Nov 2014
  • HBS Case

Marketing Marijuana

available shortly, Marketing Marijuana in Colorado, Harvard Business School marketing professor John A. Quelch and coauthor David Lane look at lessons from the first few months of legalization to see what they may tell us about eventual... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

two-sided platform, you have to acquire both the customers and the services,” says Harvard Business School’s Thales Teixeira, Lumry Family Associate Professor of Business Administration. “It’s the classic chicken-and-egg problem,” he... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

the day, huddling with family in the Florida twilight as brilliant fireworks light up the sky above Cinderella’s castle. Disney clearly knows a thing or two about creating memorable moments, says Julian De Freitas, assistant professor at... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

says Harvard Business School Professor Dennis Campbell. “In fact, to even think about a debtor as a customer is unusual.” Thus, Campbell was intrigued when he heard about a debt collection company in Turkey that not only treats debtors as... View Details
Keywords: by Michael Blanding; Financial Services
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

difficult decisions over what investments to keep and what investments to cut. How they made those choices and what effect they had on business and national recovery in the long run hasn’t been well understood, however. Harvard Business School Assistant View Details
Keywords: by Michael Blanding; Banking
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

experiences were.” Recover, explore, practice To analyze the data, DiDonna’s fellow researchers, University of Notre Dame Professor Matt Bloom and Kira Schabram, assistant professor at the University of... View Details
Keywords: by Michael Blanding
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley... View Details
Keywords: by Michael Blanding
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

is no chance of meeting it,” says Doug J. Chung, MBA Class of 1962 Associate Professor of Business Administration in the Marketing unit at Harvard Business School. "The salesperson will be discouraged, and just as unlikely to work to... View Details
Keywords: by Michael Blanding
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Absenteeism is so pervasive in Latin America and Asia that 10 percent of a business’ workers might not show up on any given day. This risk can create tremendous uncertainty, especially for businesses running on low margins, says Jorge Tamayo, an assistant View Details
Keywords: by Michael Blanding; Fashion
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

because of what they did, but because of what they are? That's the question that intrigued Jonas Heese, who recently joined Harvard Business School as an assistant professor in the Accounting and Management unit. While earning his PhD in... View Details
Keywords: by Michael Blanding
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

Mark Egan, an assistant professor of finance at Harvard Business School and a co-author of the study. “The average settlement is in excess of $100,000 and the median is $40,000. These are costly offenses.” Included in the study was any... View Details
Keywords: by Michael Blanding; Financial Services
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one culture or... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 22 Oct 2012
  • Research & Ideas

Not Your Father’s State-Run Capitalism

companies operate and how government invests in them. And yet, the business world has been slow to catch up to these changes, says Associate Professor Aldo Musacchio, a member of the Business, Government, and the International Economy... View Details
Keywords: by Michael Blanding
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

Innovation has always relied, to some degree, on government support. But a recent study suggests that public funding might be even more influential than it seems. “Nearly a third of US patents rely directly on US government funded research,” says Dennis A. Yao,... View Details
Keywords: by Michael Blanding
  • 02 Nov 2021
  • Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

what we were seeing,” says Ethan Rouen, an assistant professor in the Accounting and Management Unit at Harvard Business School, who conducted the study with HBS Professor George Serafeim and HBS doctoral... View Details
Keywords: by Michael Blanding
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

these investments motivated consumers to plunk down their credit cards or fill out an application for a service. That's why the Internet has been such a godsend to companies, says Sunil Gupta, the Edward W. Carter Professor of Business... View Details
Keywords: by Michael Blanding; Advertising
  • 07 Jun 2023
  • HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

Walk into any local coffee shop, and you might see people using Amazon Kindles—but you’re not likely to spot anyone with a Sony Librie, even though Sony was the first company to make an e-reader in 2004. “It was probably a better product,” says Rebecca Karp, assistant... View Details
Keywords: by Michael Blanding
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