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  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

is no chance of meeting it,” says Doug J. Chung, MBA Class of 1962 Associate Professor of Business Administration in the Marketing unit at Harvard Business School. "The salesperson will be discouraged, and just as unlikely to work to... View Details
Keywords: by Michael Blanding
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

assuming all members of the team are pulling in the same direction. But what if they aren't? Can being exposed to intercultural conflicts and tensions have an impact even on observers who are not directly involved in these disharmonies? Harvard Business School... View Details
Keywords: by Michael Blanding
  • 28 Jul 2011
  • Working Paper Summaries

The Three Foundations of a Great Life, Great Leadership, and a Great Organization

Keywords: by Michael C. Jensen
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

Faced with the need for massive change, most managers respond predictably. They revamp the organization's strategy, then round up the usual set of suspects—people, pay, and processes—shifting around staff, realigning incentives, and rooting out inefficiencies. They... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

Innovation has always relied, to some degree, on government support. But a recent study suggests that public funding might be even more influential than it seems. “Nearly a third of US patents rely directly on US government funded research,” says Dennis A. Yao,... View Details
Keywords: by Michael Blanding
  • 02 Nov 2021
  • Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

what we were seeing,” says Ethan Rouen, an assistant professor in the Accounting and Management Unit at Harvard Business School, who conducted the study with HBS Professor George Serafeim and HBS doctoral... View Details
Keywords: by Michael Blanding
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

Human error causes at least 90 percent of the 5.25 million accidents in the United States annually. Could driverless cars save lives? Yes, but it may take a long road to get there. “Autonomous vehicles (AVs) are never drunk or tired or inattentive,” says Harvard... View Details
Keywords: by Michael Blanding; Auto
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

that could destabilize the economy as a whole. In another example, researchers HBS Associate Professor Michael I. Norton and Columbia Business School View Details
Keywords: by Michael Blanding
  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times... View Details
Keywords: by Michael Blanding
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

working paper by Ariel Dora Stern, an assistant professor at Harvard Business School. “There is a huge delay associated with being the first product to enter a new device market” She found that first movers in a particular category spent... View Details
Keywords: by Michael Blanding; Health; Technology
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

In the United States, employers have often treated health benefits as a necessary evil. They have focused on the rising cost of providing health insurance benefits and taken aggressive steps to bring costs down, or at least to slow the rate of increase. In many other... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 27 Oct 2010
  • Working Paper Summaries

Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

Keywords: by Lara B. Aknin, Elizabeth W. Dunn, Christopher P. Barrington-Leigh, John Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James & Michael I. Norton
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and processes of the... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 03 Oct 2011
  • Research & Ideas

Transforming Manufacturing Waste into Profit

It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
Keywords: by Michael Blanding; Manufacturing
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

the O’Brien Associate Professor of Business Administration at HBS; Julia A. Minson, an associate professor at the Harvard Kennedy School; and Ariella S. Kristal, a postdoctoral scholar at Columbia Business... View Details
Keywords: by Michael Blanding
  • 30 Apr 2021
  • Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

School professor Leslie K. John, whose paper Anger Damns the Innocent is forthcoming in the journal Psychological Science. In a series of experiments, John and her colleagues—Katherine DeCelles of the University of Toronto, Gabrielle... View Details
Keywords: by Michael Blanding
  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

screen or the conference call as a theater, says Harvard Business School Professor Leslie Perlow, building on the foundational work of sociologist Erving Goffman. “You’re on the frontstage, and that’s for all the world to see,” she says.... View Details
Keywords: by Michael Blanding
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

When budgeting for expenses, people may want to consider including a line item for giving, since a growing body of research shows that spending money on others can provide a mental boost. Harvard Business School Assistant Professor Ashley... View Details
Keywords: by Michael Blanding
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

says Harvard Business School Professor Dennis Campbell. “In fact, to even think about a debtor as a customer is unusual.” Thus, Campbell was intrigued when he heard about a debt collection company in Turkey that not only treats debtors as... View Details
Keywords: by Michael Blanding; Financial Services
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