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- Faculty Publications (13)
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- All HBS Web (266)
- Faculty Publications (13)
- 10 Mar 2021
- News
Vision: A Unicorn Evolves
“I realized that it’s not about the idea; it’s about the team,” Medina recalls of those early days. It was a revelation that would serve him well. Medina soon joined forces with product designer Andrew... View Details
- 23 Feb 2011
- News
A Capitalist in China
fictional, the descriptive events bear such close resemblance to reality that the reader is left with an informed perspective on the people, the culture, and the day-to-day business realities within China.” When asked what motivated him to write a novel about China,... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
billion in sales and a dominant share of the office supply superstore industry—but only a 6 to 8 percent share of the overall office products market. I remember it well. I was the member of Office Depot’s board acting as the liaison to... View Details
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product View Details
- 19 Sep 2012
- News
On a Sound Track
ANDRUS: Unemployed at graduation, an unlikely and inspiring odyssey takes him from his parents’ basement to the corner office of a company on the cutting edge. Photos by August Miller HBS Alumni of a certain vintage might recall a... View Details
- 10 Dec 2015
- News
Leveraging Curiosity to Broaden the Impact
Jose Arche (MBA 2016) has had a lifelong curiosity about how things work. “There were always family stories being told about my taking everything apart,” recalls the former engineer at the Boeing Company. Arche’s experience at Boeing made... View Details
- 01 Sep 2007
- News
Riding It Out
of hundreds and perhaps thousands of dogs and cats (the numbers remain unclear, as there is no centralized database of such information). While the situation was uncertain, there was some concern that a production run of SmartPak’s... View Details
- 01 Apr 2001
- News
Rewriting the Script: Social Enterprise Start-ups Expand Business Plan Contest's Parameters
The story of how nonprofit start-up Montage Entertainment came about would be familiar to many past participants in the HBS Business Plan Contest. “Some friends and I were sitting in the café at Shad, discussing film and the way women and minorities are represented by... View Details
- 01 Jan 2008
- News
Meg Whitman, MBA 1979
middle of a big room,” recalls Whitman from eBay’s headquarters, now called the Whitman Campus, in San Jose, California. Initially uninterested in the CEO position, upon meeting eBay founder Pierre Omidyar she realized this was no... View Details
- 01 Apr 2002
- News
Back on Course
Stephen Julius (MBA '88), who is English, and Stephen Heese (MBA '88), his Yank buddy, were classmates at HBS, divided by a common language perhaps, but united in their love of quality boats. Last year, the two men took the helm of Chris-Craft, the 128-year-old company... View Details
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
reading in a trade publication about Benihana's innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl Sasser produced the Benihana case in 1972 with research associate John Klug (HBS MBA '72). View Details
Keywords: by Garry Emmons
- 01 Mar 2005
- News
Answering the Call
associate John Klug (MBA ’72). Recalls Sasser, “The idea was to view process analysis — a concept we taught in Production and Operations Management — in a setting that didn’t involve steel mills, printed... View Details
- 01 Sep 2003
- News
The Levitt Brand
colleague, interviewed Levitt for a special video presentation shown at the The Globalization of Markets colloquium. Noting that in 1983 Levitt’s HBR article had “created a firestorm of debate,” Greyser asked him to recall its impact at... View Details
- 01 Mar 2003
- News
“Culture Is Everything”
culture. As a student at HBS, for example, he didn’t take his courses in human behavior seriously. Now, he said, he understands that “culture is everything.” Culture, in fact, was IBM’s problem. “The behavior, values, and systems were created for another age,” he said,... View Details
- Portrait Project
May Lam
attachment. Attachment, according to Buddhist philosophy, causes suffering when change inevitably comes. In that moment, I recalled a time when I had lost several large paintings that had taken me months to complete. I had cried for days... View Details
- 22 Nov 2013
- News
A Passion for Film
d'Arbeloff says. "In the small-world category, all these strands connecting around this one film—it's a very exciting moment." D'Arbeloff, who runs Roadside with his business and life partner, Howard Cohen, recalled the moment—rather, the... View Details
- 25 Feb 2013
- Research & Ideas
Lean Strategy Not Just for Start-Ups
garnering revenues of $4.15 billion in 2012 with products like Quicken, TurboTax, and QuickBooks. But there lies the potential rub. "Success is a powerful thing," said Cook, who now serves as chairman of Intuit's Executive... View Details
- 01 Oct 2000
- News
Mario A. Corti: Global Reconnaissance
every country in the world. "One of the high points of that trip," recalls Corti, "was flying over and touching down on the endless plains of Russia. You realize how enormous the country is and the folly of trying to conquer it." Military... View Details
Keywords: Garry Emmons
- 01 May 2012
- News
Best in Show
306-year-old St. John’s Episcopal Church in Elizabeth, New Jersey, Parrish recalls being inspired by a similar style of show he had seen at Harvard Medical School (a trained biochemist, Parrish taught there briefly). He easily sold the... View Details
- 01 Jun 2008
- News
Where Are They Now?
devotes himself to several principal pursuits. In addition to the BSG/Concours Executive Forum, an invitation-only program for chief information officers (CIOs) of leading companies worldwide, he runs a six-month leadership development program for future CIOs, using... View Details