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Show Results For
- All HBS Web
(1,467)
- People (3)
- News (465)
- Research (714)
- Events (4)
- Multimedia (20)
- Faculty Publications (282)
- 04 May 2015
- News
Need to Solve a Problem? Take a Break From Collaborating
- 17 Apr 2013
- News
How the Crowd Is Solving an 800-Year-Old Mystery
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
"Pareto's theory was that 80 percent of the cost is caused by 20 percent of the problems, so you find lots of issues, identify patterns, and select the one or two most highly leveraged problems to solve... View Details
- 1 Apr 1995
- Conference Presentation
Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality
By: R. Conti and Teresa M. Amabile
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
shouldn't wait for policy; they should act now to become early movers in leading these changes. Context Professor Porter, having conducted in-depth research and analysis on the U.S. health care market, discussed his conclusions on the industry's View Details
- August 28, 2018
- Article
How Intermittent Breaks in Interaction Improve Collective Intelligence
By: Ethan Bernstein, Jesse Shore and David Lazer
People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher average solution quality due to exploitation of existing answers through social learning) and costs (lower maximum solution quality due to a... View Details
Keywords: Transparency; Social Influence; Collective Intelligence; Interaction; Problem Solving; Collaboration; Intermittant; Breaks; Always On; Communication Technologies; Communication; Design; Information; Management; Leadership; Organizational Design; Organizational Structure; Performance; Social and Collaborative Networks; Information Technology
Bernstein, Ethan, Jesse Shore, and David Lazer. "How Intermittent Breaks in Interaction Improve Collective Intelligence." Proceedings of the National Academy of Sciences 115, no. 35 (August 28, 2018).
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
What was the genesis of the research that ended up as "Allocating Marketing Resources"? What was the problem that you were trying to answer? Sunil Gupta and Thomas Steenburgh: Our goal in writing this chapter was to ask how the academic... View Details
Keywords: by Sean Silverthorne
- September–October 2015
- Article
Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces
By: Jesse Shore, Ethan Bernstein and David Lazer
Using data from a novel laboratory experiment on complex problem solving in which we varied the structure of 16-person networks, we investigate how an organization's network structure shapes performance of problem-solving tasks. Problem solving, we argue, involves both... View Details
Keywords: Networks; Experiments; Clustering; Problem Solving; Exploration And Exploitation; Knowledge; Search; Collaboration; Collaboration Structures; Transparency; Communication; Communication Technology; Information; Knowledge Use and Leverage; Organizational Design; Organizational Structure; Performance Effectiveness; Theory; Information Industry; Information Technology Industry; Public Administration Industry; Technology Industry; Service Industry
Shore, Jesse, Ethan Bernstein, and David Lazer. "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces." Organization Science 26, no. 5 (September–October 2015): 1432–1446. (Won 2014 INGRoup Outstanding Paper Award.)
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
who need them, especially among vulnerable populations. Racial inequities, laid bare by the pandemic, and social unrest provoked by recent police killings have escalated tensions. In the course of writing Problem Solving: HBS Alumni... View Details
- December 18, 2024
- Article
Is AI the Right Tool to Solve That Problem?
By: Paolo Cervini, Chiara Farronato, Pushmeet Kohli and Marshall W Van Alstyne
While AI has the potential to solve major problems, organizations embarking on such journeys of often encounter obstacles. They include a dearth of high-quality data; too many possible solutions; the lack of a clear, measurable objective; and difficulty in identifying... View Details
Cervini, Paolo, Chiara Farronato, Pushmeet Kohli, and Marshall W Van Alstyne. "Is AI the Right Tool to Solve That Problem?" Harvard Business Review (website) (December 18, 2024).
- July/August 2003
- Article
Solving the Dilemmas of Growth
By: Clayton M. Christensen and Scott D. Anthony
- 11 Jan 2022
- Cold Call Podcast
Can Entrepreneurs and Governments Team Up to Solve Big Problems?
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
the experience of having grown up in Africa and a desire to help solve the problem of unemployment among youth. Navid Rahimi, another classmate, joined the team along with two classmates from an HGSE course... View Details
Keywords: Jill Radsken
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the... View Details
- March 2010
- Article
Matching with Preferences over Colleagues Solves Classical Matching
In this note, we demonstrate that the problem of "many-to-one matching with (strict) preferences over colleagues" is actually more difficult than the classical many-to-one matching problem, "matching without preferences over colleagues." We give an explicit reduction... View Details
Kominers, Scott Duke. "Matching with Preferences over Colleagues Solves Classical Matching." Games and Economic Behavior 68, no. 2 (March 2010): 773–780.
- December 10, 2024
- Article
Is Your Company’s Problem Complicated? Or Complex?
By: Nitin Nohria, Bill George and Kayti Stanley
Complicated problems, which can be solved with systematic approaches, are different from complex problems, which require adaptive strategies and continuous learning. Many leaders conflate the two types, have more experience with complicated problems, and therefore may... View Details
Nohria, Nitin, Bill George, and Kayti Stanley. "Is Your Company’s Problem Complicated? Or Complex?" Harvard Business Review (website) (December 10, 2024).
- Fall 2018
- Article
What Problems Will You Solve with Blockchain?: Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy
By: Teppo Felin and Karim R. Lakhani
Distributed ledger technologies — collectively known as blockchain — have burst onto the business scene, accompanied by a significant amount of hype.They are widely expected to disrupt existing industries and lead to the creation of new types of companies. Some of the... View Details
Felin, Teppo, and Karim R. Lakhani. "What Problems Will You Solve with Blockchain? Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy." Reprint 60115. MIT Sloan Management Review 60, no. 1 (Fall 2018).
- May 1986 (Revised January 1989)
- Case
Gillette Co.: Dry Idea Advertising (A), The Creative Problem
Presents the first of two cases describing the struggle to solve creative problems on the Dry Idea antiperspirant brand introduced in 1978 by the Gillette Co. and its advertising agency (Batten, Barton, Durstine & Osborne). Provides company and industry background plus... View Details
Bonoma, Thomas V. "Gillette Co.: Dry Idea Advertising (A), The Creative Problem." Harvard Business School Case 586-042, May 1986. (Revised January 1989.)
- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)