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  • All HBS Web  (1,236)
    • People  (1)
    • News  (181)
    • Research  (925)
    • Events  (2)
  • Faculty Publications  (346)

Show Results For

  • All HBS Web  (1,236)
    • People  (1)
    • News  (181)
    • Research  (925)
    • Events  (2)
  • Faculty Publications  (346)
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  • 01 Apr 1998
  • News

New Releases

Sense & Respond Stephen P. Bradley and Richard L. Nolan, editors (Harvard Business School Press) In the Network Era - where access to and use of information technology is increasing at an ever-faster pace - the way companies interact with and respond to their View Details
  • 01 Jun 2016
  • News

Up by the Roots

its wine, but inferior product from Canada and China had begun flooding the market, driving down retail prices from $50 a pound that year to $12 a pound by 2006. Instead of joining the family business, Hsu went to work for General Mills... View Details
Keywords: Francis Storrs
  • 01 Jun 2016
  • News

How Do I Get Your Job?

price point, packaging, colors. I wanted to make a product that I would buy and that my friends would buy. OW: I’m sure it wasn’t all smooth sailing in the early months or years. Were there any moments where you thought, this is not going... View Details
Keywords: April White
  • 01 Sep 2003
  • News

Incentives and Operational Excellence

common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many as 25 percent of rental View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 01 Sep 2011
  • News

Charged Up

out of MIT, A123’s patented rechargeable batteries include a breakthrough Nanophosphate powder that increases conductivity, providing higher power levels and longer battery life. With initial applications for commercial customers (such as... View Details
Keywords: Julia Hanna; batteries; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 12 Apr 2012
  • News

HBS Welcomes Eleven Alumni Startups

Lema21.com.br will offer fashionable, quality eyewear products for a revolutionary price via an online retail channel. We also will focus on social sustainability to empower less fortunate individuals. mid-atlantic us Knock out!® is a... View Details
Keywords: Bulletin Staff; Alumni New Venture Contest
  • 01 Dec 2014
  • News

Case Study: Growing the Family Business

cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details
Keywords: childcare; Finance
  • 01 Oct 2001
  • News

Q&A: Orin Smith

that one of the most important things we've done is to popularize high-quality coffee and persuade the customer to pay a higher-than-average price for it. This enables us to pay two to three times what... View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Dec 2003
  • News

Selling Digital Privacy

marketing companies to sell it. Consumers, he asserts, have much to gain — be it money, price discounts, better customer service, or products tailored specifically to their needs. In the current system,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2006
  • News

Faculty Books

Transforming Your Go-to-Market Strategy by V. Kasturi Rangan with Marie Bell (HBS Press) Most distribution channels are outdated and unwieldy, serving neither customers nor channel partners adequately. This book shows how members of... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

(Palgrave Macmillan), he has succeeded with a contrarian view about e-commerce. While other online markets focus on the end customer, Rakuten's mission is to support the vendors who sell to those customers. His rewrite of the rules of online business ideas include:... View Details
Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade
  • 01 Mar 2006
  • News

Drive-In Nation

trade barriers but because gasoline prices were so much lower than in other auto-producing countries. With no serious challenge from abroad, and only relatively benign competition among themselves, the Big 3 and their stakeholders were... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Feb 2000
  • News

Financial Services 24/7

dissatisfied customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally, strategy was... View Details
Keywords: Susan Young
  • 25 Feb 2020
  • News

Case Study: The Credit Bureau

young professionals) select pieces from curated collections on the company’s website—think Scandinavian, mid-century modern, or industrial looks. Within a week, a white-glove team delivers preassembled pieces and arranges the room. When the lease is up, the View Details
Keywords: Jen McFarland Flint; Real Estate
  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

Ickis (MBA 1971, DBA 1978) REISNER: One of the hottest areas of investment growth is in cross-border shipping, but there are two core problems: In an age of terrorism, customs are commercial constraints and also valuable public safety... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 1999
  • News

A Random Sampling of HBS Graduates in the News

pinot noir from California," Farman-Farmaian explained to the New York Post (February 28, 1999). "I name a price range and can add a description." BuyerWeb then contacts the appropriate merchants who have signed up with, and pay referral... View Details
Keywords: Nancy O. Perry
  • 01 Dec 2020
  • News

New News

going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you to questions of scale. As of... View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; News, Library, Internet, and Other Services; Information
  • 01 Mar 2015
  • News

A Boomtown's Echo

in the oil patch during that boom—that’s how I put myself through college. But once the price of oil dropped in 1982 and 1983, then that boom went bust because it was no longer cost effective to extract the oil. It was a very painful... View Details
Keywords: Oil and Gas Extraction; Mining
  • 25 Aug 2022
  • News

Case Study: Sound Check

similar opportunity. Best to have an intense focus and evolve your software in a rapid fashion. It is very common for software companies to start with smaller customers and work their way up. While it is harder (and takes longer) to sell... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2008
  • News

Alumni Books

management in colleges and universities. What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales by Ram Charan (MBA ’65, DBA ’67) (Penguin Group) To upgrade the productivity of a company’s sales force,... View Details
Keywords: Management
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