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  • All HBS Web  (290)
    • News  (123)
    • Research  (93)
    • Multimedia  (1)
  • Faculty Publications  (31)

Show Results For

  • All HBS Web  (290)
    • News  (123)
    • Research  (93)
    • Multimedia  (1)
  • Faculty Publications  (31)
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  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

(CRM) project would require, the bank decided to explore its benefits with a smaller pilot project. It appointed a CRM project team to design and implement a project focused on credit cards. Describes the challenges of the Spanish credit... View Details
Keywords: Martha Lagace
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

Abstract—Objective: Assess whether a commitment contract informed by behavioral economics leads to persistent virologic suppression among HIV-positive patients with poor antiretroviral therapy (ART) adherence. Design: Single-center pilot... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

percent of the time, irrespective of who caused it. Pilot programs at many retailers have shown that stockouts can be reduced with better forecasting, inventory planning, and in-store execution—exactly the... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 13 Jul 2010
  • First Look

First Look: July 13

venture capital. The program provides "IP for equity" and has proven very successful in achieving its main goals—improved morale among researchers who like knowing their technology is being used, improved relationships with the... View Details
Keywords: Martha Lagace
  • 09 Aug 2011
  • First Look

First Look: August 9

kidneys, overcoming the barrier faced by living donors deemed incompatible with their intended recipients. This review provides a basic overview of the concepts and challenges faced by KPD as we prepare for a national pilot View Details
Keywords: Sean Silverthorne
  • 25 May 2010
  • First Look

First Look: May 25

new strategy. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/908416-PDF-ENG Toby Johnson (A): Leading After School Boris Groysberg, Leslie Danford, Amy Lodge, and Tereh SaylesHarvard Business School Case 410-103 After completing her MBA in 2007, Toby Johnson,... View Details
Keywords: Martha Lagace
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

Ross: In our experience, the best tact is the "sandwich" approach to organizational change: drive the concept from the top while developing skills and a track record at lower levels, usually through pilot View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

as reindeer and elves, and the pilot sang Christmas carols while gently rocking the plane"), their commitment to the airline and maintaining its profitability provides evidence of a compelling company culture. Maintaining longer... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 15 Jan 2013
  • First Look

First Look: January 15

particular setting. This paper exploits a plausibly exogenous change in the liability structure offered by a microfinance program in India, which shifted from individual to group liability lending. We find evidence that the lending model... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for... View Details
Keywords: by Staff; Web Services; Technology
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