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- All HBS Web
(296)
- News (123)
- Research (93)
- Multimedia (1)
- Faculty Publications (33)
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
crossed with small incentive (ranging from U.S. $3 to $14) to open a bank savings account. We find that the financial literacy program has no effect on the likelihood of opening a bank savings account in the full sample but do find modest... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
of data and protocols so that records can be aggregated. In Massachusetts, for example, Blue Cross Blue Shield has invested heavily in a pilot program to develop a medical records platform that could be... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
delegation, but there is less empirical evidence, especially across countries. This has limited the ability to understand the phenomenon of decentralization. To address the empirical lacuna we have developed a research program to measure... View Details
Keywords: Martha Lagace
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
percent of the time, irrespective of who caused it. Pilot programs at many retailers have shown that stockouts can be reduced with better forecasting, inventory planning, and in-store execution—exactly the... View Details
- 13 Jul 2010
- First Look
First Look: July 13
venture capital. The program provides "IP for equity" and has proven very successful in achieving its main goals—improved morale among researchers who like knowing their technology is being used, improved relationships with the... View Details
Keywords: Martha Lagace
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
Ross: In our experience, the best tact is the "sandwich" approach to organizational change: drive the concept from the top while developing skills and a track record at lower levels, usually through pilot View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
as reindeer and elves, and the pilot sang Christmas carols while gently rocking the plane"), their commitment to the airline and maintaining its profitability provides evidence of a compelling company culture. Maintaining longer... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
Persistence By: Gallani, Susanna Abstract—Organizations often introduce temporary incentive programs with a view of establishing long lasting behaviors. Monetary payoffs are awarded upon achievement of team goals, which measure the... View Details
Keywords: Sean Silverthorne
- 29 Jan 2013
- First Look
First Look: Jan. 29
(in a pilot test) and experimental manipulations (Experiments 1, 2a, and 2b), we found that an essentialist mind-set is indeed hazardous for creativity, with the relationship mediated by motivated closed-mindedness (Experiments 2a and... View Details
Keywords: Sean Silverthorne
- 29 Jun 2007
- First Look
First Look: June 29, 2007
(CRM) project would require, the bank decided to explore its benefits with a smaller pilot project. It appointed a CRM project team to design and implement a project focused on credit cards. Describes the challenges of the Spanish credit... View Details
Keywords: Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne