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- All HBS Web (353)
- Faculty Publications (39)
- Web
Alumnae Circles - Alumni
mindful of this distinction. LEADERSHIP Volunteers are integral to Alumnae Circles operations. While HBS staff support the Circles program, it would not exist without its dedicated volunteer leaders. We are grateful to our current Circles leadership for keeping the... View Details
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
inbound call center, working in six divisions selling different digital services, such as cable TV packages, cellular phone plans, and internet connectivity services. The researchers learned of an impending compensation cut in one... View Details
Keywords: by Rachel Layne
- Web
Historical Data Visualization - Business History
Boston Consulting Group Trends Over Time Managing Distance Broadband Subscriptions per 100 People Trends Over Time Corporations Carrefour: Countries of Operation Trends Over Time Corporations Coca-Cola: Countries with Bottlers Trends Over... View Details
- 01 Jun 2023
- News
Curb Appeal
produce daily. Tisch held a conference call with her operations chiefs at 5 a.m., and by 8 a.m. she was on the phone with Mayor Eric Adams while parked outside a DSNY facility. Striding into a garage the... View Details
- 01 Oct 1997
- News
J. Hughes Norton III
Norton is seated in Congressional's main dining room, his cell phone close at hand. As senior vice president in charge of golf operations at Cleveland-based International Management Group (IMG), the world's... View Details
Keywords: Garry Emmons
- Blog
The Chao Center: The Heart of HBS Executive Education
student center for the MBA program. The hours of operation are Monday through Friday, from 9:00 AM to 5:00 PM. The large COOP in Harvard Square at 1400 Massachusetts Avenue also should not be missed. Can I pick up a COVID test at the Chao... View Details
- 11 Oct 2023
- News
Soldier On
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details
- Web
Curriculum - Business & Environment
initiatives to stay relevant. But which initiatives, executed where, when and how, would enable IKEA to achieve its goals in a way that was profitable while creating an IKEA they would want to pass on to the next generation of co-workers and customers? Technology and... View Details
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
more important than previously thought, says Ariel D. Stern, an assistant professor of business administration at Harvard Business School, where she is the Hellman Faculty Fellow in the Technology and Operations Management Unit. “Product... View Details
- 27 Jun 2019
- Blog Post
My Week at Harvard Business School's Summer Venture in Management Program (SVMP)
directors stressed that we must manage our time well in order to finish reading the 2-3 cases assigned each night to prepare for each day of class (14 cases total!). The case method approach to learning proved to be incredibly enriching and engaging. During class time,... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
distribution model by providing a digital platform where shop owners can order fast-moving consumer goods online or by phone from local wholesalers who combine their orders with others from nearby kiranas. “We’re like a Costco or Sam’s... View Details
- Web
Historical Data & Sources - Business History
Set in Excel Carrefour: Countries of Operation Carrefour Kingdom of Saudi Arabia “Carrefour Exits Japan and Mexico,” BBC News, 10 March 2005 “Retailer Carrefour to Sell Stake in Greek Joint Venture,” BBC News, 15 June 2012 “About... View Details
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
- 01 Jan 2013
- News
Thai Lee, MBA 1985
time, when it comes to day-to-day activities, her hands-on approach sets the stage. Before SHI expands into any new market, Lee runs the new operation to ensure that it gets off on the right track. She frequently meets with customers to... View Details
Keywords: Susan Young
- Web
Advisory Board - Entrepreneurship
1980. At BCG he focused on organization and innovation in large organizations. He was elected a worldwide partner of the firm in 1987. Shikhar left BCG in 1988 to become CEO of Appex, an early-stage venture backed company that built the inter-carrier infrastructure for... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
negotiator who doesn't have either an explicit understanding about emotions, or is highly intuitive about the process." Negotiating In The NFL Wasynczuk (HBS MBA '83) should know—he served as chief operating officer for the New... View Details
- 01 Apr 2000
- News
New Home for External Relations
south of the Soldiers Field location near the intersection of North Harvard Street and Western Avenue. External Relations (ER), which includes many functions familiar to most HBS graduates, is one of several administrative operating units... View Details
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53681 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By: Buell, Ryan W., Ethan Porter, and Michael I. Norton... View Details
Keywords: Sean Silverthorne
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
ways to overcome all three barriers. For example, cinemas have identified a concrete, helpful customer behavior—silencing phones before the movie begins. A simple reminder that demonstrates why it matters to everyone in the theater is all... View Details
Keywords: by Dina Gerdeman