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Show Results For
- All HBS Web
(106)
- News (22)
- Research (73)
- Multimedia (3)
- Faculty Publications (51)
- 22 Feb 2022
- News
Q&A: The Post-Pandemic Path
the course of sometimes as little as two weeks. It was extraordinary to realize that they could do that. A group of pharmacies in Portugal became medical providers within a month. A barbecue chain in Texas saw business entirely collapse... View Details
Keywords: April White
- 02 Aug 2021
- Blog Post
Uncovering the Virtual Advantage at Humana
role.” This onboarding process was very successful in getting interns the information they needed and building connections without being overwhelming. In addition, site visits to the pharmacy distribution center and call centers that had... View Details
- 31 Aug 2020
- Blog Post
Five Important Steps before Taking the Entrepreneurial Leap
natural remedies we had had personally found success with were absent from pharmacy shelves, and why we had a different standard for the labels in our medicine cabinets than we did for products everywhere else. The more we searched, the... View Details
- 08 Mar 2016
- First Look
March 8, 2016
cultural model and undermine their own positions with inappropriate use of symbolic market-creation actions. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50701 Harvard Business School Case 916-026 Express Scripts: Promoting Prescription Drug... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
than prescriptions picked up at a pharmacy. Nevertheless, when home delivery is offered on an opt-in basis, the take-up rate is only 6%. We study a program that makes active choice of either home delivery or pharmacy pick-up a requirement... View Details
Keywords: Sean Silverthorne
- 23 Nov 2010
- First Look
First Look: November 23
company, faces many strategic issues. CEO Per Lofberg is in the midst of negotiating a partnership with a major pharmacy benefit management company. As part of these negotiations, Lofberg must decide whether the time is right for such a... View Details
Keywords: Sean Silverthorne
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
doctor, palliative care specialist, nurse coordinator, clinical pharmacy specialist, and behavioral and social service specialists. The team focuses on the highest-risk patients to see if the new, proactive care model can improve patient,... View Details
Keywords: Dina Gerdeman
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
Traditional wisdom teaches that brands win market share by offering a wide variety of products, increasing the chance of appealing to a wider variety of customers. But how happy are you when trying to find a head cold remedy at the View Details
- 01 Mar 2013
- News
A Healthy Profit
chain of pharmacies and clinics for the underserved in Kenya, that he cofounded a start-up, CancerScan, in his native Japan, where only 20 percent of women over 40 were getting breast-cancer screenings. After contracting with a local... View Details
- 30 Jul 2013
- First Look
First Look: July 30
occupancy, providing a "spillover" effect. We find that the effects of inpatient workload on LOS spillover across patient types, which we theorize results from most inpatients, regardless of type, utilizing the same shared resources (e.g., View Details
Keywords: Anna Secino
- 19 May 2015
- First Look
First Look: May 19
their own telehealth efforts. Moreover, the move had to be considered in light of other initiatives the company had recently embarked on, such as marketing its platform to pharmacy chains, targeting large employers, and selling kiosks... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is... View Details
- 04 Oct 2016
- First Look
October 4, 2016
looking to exit the market. While Seha's mission was to build diagnostic, hospital, and pharmacy chains in Egypt, Azab had not been planning to enter the hospital market until he further expanded the diagnostic labs. In late 2014, Azab... View Details
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
drugs for chronic conditions—from pharmacies to a combination of direct mail and telephone. The idea was that if you have a chronic condition, you're in a replenishment mode. You have to fill the prescription regularly over a number of... View Details
- 11 Apr 2017
- First Look
First Look at New Research, April 11
industry. The case takes a historical look at the structure of the retail pharmacy industry and the changing nature of rivalry among competitors. The case examines how CVS was able to surpass the long-time industry leader, Walgreens, and... View Details
- 01 Sep 2010
- News
Fair Trade
pharmacies making concoctions for their customers, could become so international. Today the ten biggest companies collectively account for over one-half of sales throughout the world. The two biggest, L’Oréal and Procter & Gamble (P&G),... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
several distributors purposely suppressed supply to profiteer, further increasing prices. In response, the government took full control of the production and distribution of face masks. It halted mask exports and rationed and distributed them through View Details
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
models? A: I am writing a case on Farmacias Similares, a pharmacy chain in Mexico aimed at the low-income sector. Any medicine on its shelf is at least 30 percent cheaper than in traditional drugstores. It also has a medical clinic next... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
social resources, and to the literature on entrepreneurship in general, and new venture growth in particular. A Blueprint for Pharmacy Benefits Managers to Increase Value Authors:William Shrank, Michael E. Porter, Sachin H. Jain, and... View Details
Keywords: Martha Lagace
- 14 Mar 2019
- News
The Merchant of Osaka
included everything from X-rays to endoscopy, and a pharmacy where a person could fill a prescription before heading home—with a printed copy of their electronic medical record in hand. Back in the early internet days of 2000, these... View Details
Keywords: Health, Social Assistance