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  • May 1992 (Revised July 1994)
  • Case

Breaking with the Past?: Four Examples of Product Change

Describes four examples of product change where the new version of the product makes a "break with the past" in some important respect. The four examples are those of the IBM PS/2 family of personal computers, Lotus 1-2-3 spreadsheet software, Nikon's line of SLR... View Details
Keywords: Product Design; Change; Computer Industry; Computer Industry; Computer Industry; Computer Industry
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  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

fraud than other kinds of advertising. An advertiser might think: "Faking that a person paid money is very hard. You need a credit card, and if I'm getting the order, how bad can it be?" In fact, fraud is not impossible. Maybe... View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 2020
  • Working Paper

(When) Does Appearance Matter? Evidence from a Randomized Controlled Trial

By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Subhradip Sarker
While there is evidence about labor market discrimination based on race, religion, and gender, we know little about whether physical appearance leads to discrimination in labor market outcomes. We deploy a randomized experiment on 1,000 respondents in India between... View Details
Keywords: Behavioral Economics; Coronavirus; Discrimination; Homophily; Labor Market Mobility; Limited Attention; Resumes; Personal Characteristics; Prejudice and Bias
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  • 12 Jan 2016
  • First Look

January 12, 2016

potential adverse event once the test-statistic crosses a stopping boundary. We employ asymptotic analysis that assumes a large number of observations in a given window of time to show how to compute the stopping boundary by solving a... View Details
Keywords: Carmen Nobel
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

and then realize after the fact that some of these documents that we used to train ChatGPT contain a lot of racist content or misinformation. A more mundane example would be if during training the year was 2019 and one person was... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 24 Jul 2023
  • Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

jobs that balance with personal circumstances. 29 percent said that they work part-time due to caregiving responsibilities. Spotlight on women and caregivers Caregivers are the largest segment of these untapped workers, comprising a third... View Details
Keywords: by Kara Baskin
  • March, 2023
  • Article

Academic Entrepreneurship: Entrepreneurial Advisors and Their Advisees' Outcomes

By: Maria P. Roche
The transfer of complex knowledge and skills is difficult, often requiring intensive interaction and extensive periods of co-working between a mentor and mentee, which is particularly true in apprenticeship-like settings and on-the-job training. This paper studies a... View Details
Keywords: Entrepreneurship; Higher Education; Training; Personal Development and Career; Knowledge Dissemination
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  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52939 forthcoming Proceedings of the National Academy of Sciences of the United States of America Computer Vision Uncovers Predictors of Physical Urban Change By: Naik, Nikhil, Scott Duke... View Details
Keywords: Carmen Nobel
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

activities where human expertise is indispensable ..." The emergence of generative AI, such as ChatGPT, will soon be integrated into various tools employed by knowledge workers, automating numerous routine tasks like note-taking, document summarization, and drafting... View Details
Keywords: by Kristen Senz; Technology
  • 01 Nov 2021
  • What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

any kind of change. "Are Nadella and Microsoft the exception to the rule?" Exhibit A is CEO Satya Nadella, who is credited with leading the reshaping of Microsoft’s culture. In 2014, he found an organization that, among other things, had “lost its soul,” honored “the... View Details
Keywords: by James Heskett
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

envision a world in which there was a computer on every desk at a time when personal computers didn't exist. But he also realized that the way to capitalize on that future was... View Details
Keywords: by Michael Blanding; Computer
  • March 1993 (Revised June 1994)
  • Case

Intel Corporation: Going into OverDrive

In May 1992, Intel Corp., the leading supplier of microprocessors for IBM-compatible personal computers, announced the retail availability of OverDrive processors, a new line of performance upgrades for the Intel 486 series of microprocessors. The case chronicles the... View Details
Keywords: Change Management; Expansion; Product Marketing; Computer Industry; Computer Industry; Computer Industry
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  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Barron, and Kagan Tumer Abstract We describe an auction mechanism in the class of Groves mechanisms that has received attention in the computer science literature because of its theoretical property of being more "learnable"... View Details
Keywords: Martha Lagace
  • 22 Mar 2024
  • Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

value, in part because their study didn’t include operating systems, the part of a computer system that controls all the other programs. “When we first came up with numbers in the trillions, we thought, ‘Nobody's going to believe this,’”... View Details
Keywords: by Rachel Layne; Computer; Computer; Computer
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

sought out meaningful conversations with trusted others, relying on regular calls to their parents or turning to a colleague who, as one manager said, is “the kind of person you go see when you need to talk something through, so you go to... View Details
Keywords: by Dina Gerdeman
  • 02 Sep 2014
  • First Look

First Look: September 2

company he founded, private. Mr. Dell believes that the successful company's transformation from a personal computer (PC) manufacturer to an enterprise solutions and services provider (ESS) is dependent on... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

agents over eight weeks to examine how differing types of guidance and training impact the agents' inventory management. We find agents who are trained in person and receive an explicit, personalized, daily text message recommendation of... View Details
Keywords: Dina Gerdeman
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

trusted colleagues that they can add to their personal files. Finally, leave a broom-clean office, except for organization manuals and office memorabilia, arrange to have your computers scrubbed, and hand in... View Details
Keywords: by John Quelch
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

hope is that my perspective will nonetheless provide some guidance for people working in this evolving field to understand the true complexity of corporate boards. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52400 Explaining the... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner... View Details
Keywords: by Dina Gerdeman

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