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  • Web

Faculty Insights: Performance Measurement for Effective Management of Nonprofit Organizations | Social Enterprise | Harvard Business School

  • Program

Driving Nonprofit Performance and Innovation—Virtual

Summary Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always... View Details
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

asking an occasional question or offering an occasional comment to show that they are doing their due diligence. Extending the Balanced Scorecard and strategy map framework to board members will enable them to perform more View Details
Keywords: by Robert S. Kaplan
  • 11 Apr 2014
  • Working Paper Summaries

Learning By Thinking: How Reflection Improves Performance

Keywords: by Giada Di Stefano, Francesca Gino, Gary Pisano & Bradley Staats
  • Article

Real Effects of Relational Contracts

By: Steven Blader, Claudine Gartenberg, Rebecca Henderson and Andrea Pratt
How important are factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of careful controls for factors such... View Details
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  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

Quotas Motivate the Sales Force Best Bonus programs are effective for motivating sales people, but also costly for companies to maintain. Which compensation schemes work best? If the CEO’s High Salary Isn't Justified to Employees, Firm... View Details
Keywords: by Sean Silverthorne
  • Article

Value of New Performance Information in Healthcare: Evidence from Japan

By: Susanna Gallani, Takehisa Kajiwara and Ranjani Krishnan
Mandatory measurement and disclosure of outcome measures are commonly used policy tools in healthcare. The effectiveness of such disclosures relies on the extent to which the new information produced by the mandatory system is internalized by the healthcare... View Details
Keywords: Value Of Information; Feedback; Patient Satisfaction; Healthcare; Health Care and Treatment; Satisfaction; Information; Measurement and Metrics; Performance Improvement
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  • 16 Jun 2015
  • News

The Isolating Effects of Anxiety

  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

interdependent tasks, and stable, appropriate composition, Edmondson says. "Here we say we've got only the minimal version of those four factors-just a whisper of those things-and yet we get an awful lot of benefit." Performance... View Details
Keywords: by Roberta Holland; Health
  • September 2007
  • Article

Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships.

By: Ranjay Gulati and Maxim Sytch
Keywords: Relationships; Performance
Related
  • 23 May 2011
  • Research & Ideas

Corporate Sustainability Reporting: It’s Effective

better have transparency around these issues," he says. "If regulators care about these issues, they should ask companies to disclose their performance around them, and if companies want to change the way they conduct business, they can... View Details
Keywords: by Michael Blanding
  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 8: Linking Performance to Markets

By: Robert Simons
This module reading shows how to link profit plans and other performance measurement systems to both internal and external markets. Starting with the transfer of goods and services within a firm, the module discusses the different methods of designing transfer pricing... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Transfer Pricing; Activity Based Costing; Return On Investment; Residual Income; EVA; Strategy; Cost Accounting; Activity Based Costing and Management; Markets; Investment Return
Related
  • 23 May 2011
  • News

Corporate Sustainability Reporting: It's Effective

  • Awards

Academy of Management. Business Policy and Strategy Division. Best Paper Award

By: Tarun Khanna
Winner of the 1999 Best Paper Prize from the Business Policy and Strategy Division of the Academy of Management for "Estimating the Performance Effects of Networks in Emerging Markets" (with Jan Rivkin, Strategic Management Journal, January 2001). View Details
  • September 2016 (Revised January 2018)
  • Module Note

Strategy Execution Module 4: Organizing for Performance

By: Robert Simons
This module reading explores the implications of different business models on organization design. After discussing the distinction between units focused on work processes and those devoted to markets, the analysis provides insight as to when to organize businesses by... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Customer Focused Organization; Specialization; Span Of Control; Span Of Accountability; Span Of Attention; Strategy; Organizational Design; Organizational Structure
Related
  • 06 Feb 2018
  • Working Paper Summaries

Subjectivity in Tournaments: Implicit Rewards and Penalties and Subsequent Performance

Keywords: by Wei Cai and Susanna Gallani; Manufacturing
  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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  • 10 Mar 2014
  • Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

companies, although it was ultimately deferred for companies with market caps of less than $75 million and made permanent in the Dodd-Frank Act. Audit standards also were modified in 2007, a change that reportedly reduced costs for many firms by 25 percent or more per... View Details
Keywords: by Julia Hanna; Accounting; Banking
  • Article

Why Grit Requires Perseverance and Passion to Positively Predict Performance

By: Jon M. Jachimowicz, Andreas Wihler, Erica R. Bailey and Adam D. Galinsky
Prior studies linking grit—defined as perseverance and passion for long-term goals—to performance are beset by contradictory evidence. As a result, commentators have increasingly declared that grit has limited effects. We propose that this inconsistent evidence has... View Details
Keywords: Grit; Perseverance; Passion; Motivation; Personal Characteristics; Emotions; Performance; Motivation and Incentives
Related
  • 2014
  • Book

Managerial Accounting: Making Decisions and Motivating Performance

By: Srikant M. Datar and Madhav Rajan
Managerial Accounting: Making Decisions and Motivating Performance enables future managers and business owners to attain the core skills they need to become integral members of their company’s decision-making teams. This new program from established authors... View Details
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