Organizational Norm - Publications - Faculty & Research

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

22 Nov 2010
Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

spur them to innovate. I will provide a menu of techniques you can use to generate creative tension to ensure that everyone is thinking and acting like a winning competitor. 6. How Committed Are Your Employees To Helping Each Other? For most companies, it's critically... View Details

Keywords: by Robert Simons

Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

physiological norms for human biological processes and to study the physiological changes that cause fatigue in workers. He was instrumental in the establishment of the Harvard undergraduate concentrations in biochemistry and in history... View Details

Web

Leadership - Faculty & Research

Paul Lawrence and Jay Lorsch on organizational integration , sparked the field of Organizational Behavior. Early work by Michael Beer on leading organizational change ,... View Details

Web

Human Behavior & Decision-Making - Faculty & Research

Research on Multiple Identities: Toward an Intrapersonal Network Approach By: Lakshmi Ramarajan Psychologists, sociologists, and philosophers have long recognized that people have multiple identities—based on attributes such as View Details

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details

Keywords: by Michael Blanding

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step... View Details

Keywords: by Hilah Geer

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

organizational forgetfulness. Organizations have to plan for turnover and teach new members the organization’s norms and practices—and how they apply during a crisis. View Details

Keywords: by Hise O. Gibson and MaShon Wilson

Web

Social Enterprise - Faculty & Research

Social Enterprise Social Enterprise April 2013 Article Who Is Governing Whom? Executives, Governance, and the Structure of Generosity in Large U.S. Firms By: Christopher Marquis and Matthew Lee We examine how organizational structure... View Details

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

Leadership is critical in codifying and maintaining an organizational purpose, values, and vision. Leaders must set the example by living the elements of culture: values, behaviors, measures, and actions. Values are meaningless without... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

02 Mar 2010
First Look

First Look: March 2

attention to strategy-driven forms of accountability that can help them to achieve their missions. Download the paper: http://www.hbs.edu/research/pdf/10-069.pdf Integrity: A Positive Model That Incorporates the Normative Phenomena of... View Details

Keywords: Martha Lagace

Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit project proposals for View Details

Keywords: Dina Gerdeman

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

traditional core. She hired computational chemists, genetic scientists, and pharmaceutical business experts. They dressed and spoke differently from the famously staid IBM executive. The best Corporate Explorers not only disrupt the markets in which they operate, they... View Details

Keywords: by Lane Lambert

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal Trust, was recently published in... View Details

Keywords: by Pamela Reynolds

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

common set of expectations,” one scholarly article observes, “we are ‘under control’ whenever we are in their presence. If we want to be accepted, we try to live up to their expectations.” In companies with strong cultures, norms of... View Details

Keywords: by Ranjay Gulati

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

is the author of Remote Work Revolution, and the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Joe Fuller: Stay flexible in the uncertain ‘next normal’ There is no need for a partial return to historical workplace View Details

Keywords: by Kristen Senz

22 Nov 2016
First Look

November 22, 2016

employer that presents itself as valuing diversity, minority job applicants engage in relatively little résumé whitening and thus submit more racially transparent résumés. Yet our audit study of how employers respond to whitened and unwhitened résumés shows that View Details

Keywords: Sean Silverthorne

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

family members to manage—and negotiate over—in a family business system. Issues such as dividends and reinvestment, nepotism and professionalism, loyalty to stakeholders, and organizational change are ever present; they can be tripwires... View Details

Keywords: by John A. Davis and Deepak Malhotra

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

Editor's note: This is the first of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this first of two articles, Davis discusses leadership models. Part One: Global Norms And The One-leader... View Details

Publications