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  • All HBS Web  (2,730)
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    • News  (418)
    • Research  (1,872)
    • Events  (10)
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  • All HBS Web  (2,730)
    • People  (9)
    • News  (418)
    • Research  (1,872)
    • Events  (10)
    • Multimedia  (10)
  • Faculty Publications  (680)
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  • September–October 2012
  • Article

Relational Contracts and Organizational Capabilities

By: Robert Gibbons and Rebecca Henderson
A large literature identifies unique organizational capabilities as a potent source of competitive advantage, yet our knowledge of why capabilities fail to diffuse more rapidly—particularly in situations in which competitors apparently have strong incentives to adopt... View Details
Keywords: Competitive Advantage; Organizations
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Gibbons, Robert, and Rebecca Henderson. "Relational Contracts and Organizational Capabilities." Organization Science 23, no. 5 (September–October 2012): 1350–1364.
  • 23 Feb 2022
  • Video

Sharing Insights: Part Two

  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
  • 2006
  • Chapter

Interorganizational Knowledge Creation at Shimano

By: Hirotaka Takeuchi
Keywords: Knowledge Acquisition; Knowledge Management; Organizational Design; Organizational Change and Adaptation; Networks; Japan
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Takeuchi, Hirotaka. "Interorganizational Knowledge Creation at Shimano." In Japan Moving Toward a More Advanced Knowledge Economy: Advanced Knowledge—Creating Companies, by Hirotaka Takeuchi and Tsutomu Shibata. Washington, D.C.: World Bank Institute (WBI), 2006.

    Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

    Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
    • December 2021
    • Article

    Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing

    By: Julia Lee Cunningham, Francesca Gino, Dan Cable and Bradley Staats
    Teams often fail to reach their potential because members’ concerns about being socially accepted prevent them from offering their unique perspectives to the team. Drawing on relational self and self-affirmation theory, we argue that affirmation of team members’ social... View Details
    Keywords: Social Worth Affirmation; Relational Identity; Self-affirmation; Information Sharing In Teams; Concerns About Social Acceptance; Groups and Teams; Identity; Relationships; Knowledge Sharing
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    Cunningham, Julia Lee, Francesca Gino, Dan Cable, and Bradley Staats. "Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing." Academy of Management Journal 64, no. 6 (December 2021): 1816–1841.
    • 31 Jul 2014
    • News

    Making Private Equity Public Knowledge

    facts of the deal and that you have an opinion on the upside and the downside. To the relief of all private equity hopefuls, Sheyner has now shared those lessons. His exhaustive guide to breaking into the industry, "Private Equity... View Details
    Keywords: Dan Morrell
    • 01 Sep 2008
    • News

    Knowledge Integration Rules at Yale

    segment called Orientation to Management, a general introduction to concepts, tools, and problem-framing methodologies. In addition, students work on developing interpersonal skills needed to be an effective leader. The next twelve weeks, called View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • August 2005
    • Background Note

    Dual Class Share Companies

    By: Samuel L. Hayes III, Lynn S. Paine and Christopher Bruner
    Provides a brief historical overview of dual class share companies in the United States, focusing on the New York Stock Exchange's evolving position on dual class structures since the 1920s, the impact of hostile takeovers on their use since the 1980s, and recent... View Details
    Keywords: Acquisition; Debates; Capital Structure; Equity; Business History; Law; Organizational Structure; Business and Shareholder Relations; Perspective; Europe; United States
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    Hayes, Samuel L., III, Lynn S. Paine, and Christopher Bruner. "Dual Class Share Companies." Harvard Business School Background Note 306-032, August 2005.
    • Program

    Leading Change and Organizational Renewal

    innovation and agility across your organization Diagnose organizational problems that hinder innovation Embed new ways of doing things within your corporate culture Build a shared vision of success around... View Details
    • 25 Mar 2008
    • Working Paper Summaries

    Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship

    Keywords: by Corinne Bendersky & Kathleen L. McGinn; Education
    • 07 Jul 2003
    • Research & Ideas

    The Organizational Model for Open Source

    for managers who do not have intimate knowledge of the content of their work. This emphasis on demonstration of capabilities is even more critical in the open source community. One earns the respect of peers by demonstrating skills and... View Details
    Keywords: by Mallory Stark
    • 2017
    • Working Paper

    Business and Green Knowledge Production in Sweden 1960s–1980s

    By: Ann-Kristin Bergquist and Kristina Söderholm
    This working paper contributes to the burgeoning historical literature that has transformed our understanding about the relationship between big business and the environmental regulation. Previously, it was believed that corporate managers resisted the extra costs... View Details
    Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Business and Government Relations; Research and Development; History; Sweden
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    Bergquist, Ann-Kristin, and Kristina Söderholm. "Business and Green Knowledge Production in Sweden 1960s–1980s." Harvard Business School Working Paper, No. 18-050, December 2017.
    • 2008
    • Working Paper

    Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

    By: Robert S. Huckman and Bradley R. Staats
    Prior work in organizational learning has failed to find a consistent effect of variation in experience on performance. While some studies find a positive relationship between these two variables, others find no effect or even a negative relationship. In this paper, we... View Details
    Keywords: Experience and Expertise; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Performance Improvement; Groups and Teams; Familiarity; India
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    Huckman, Robert S., and Bradley R. Staats. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem." Harvard Business School Working Paper, No. 09-035, September 2008.
    • 2010
    • Working Paper

    Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

    By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
    In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
    Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity
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    Gardner, Heidi K., Francesca Gino, and Bradley R. Staats. "Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance." Harvard Business School Working Paper, No. 11-009, July 2010. (Revised September 2011.)
    • 2004
    • Chapter

    Knowledge Creation within a Dialectic Organization

    By: Hirotaka Takeuchi
    Keywords: Knowledge Acquisition; Knowledge Management; Organizational Structure
    Citation
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    Takeuchi, Hirotaka. "Knowledge Creation within a Dialectic Organization ." In Hitotsubashi on Knowledge Management, by Hirotaka Takeuchi and Ikujiro Nonaka. John Wiley & Sons, 2004.
    • 05 Nov 2010
    • Research & Ideas

    The Work-Around Culture: Unintended Consequences of Organizational Heroes

    "Work-around cultures" are pervasive in health care. Employees tend to work around obstacles, often feeling like a hero in the process, without solving the underlying problems. The reasons for these cultures are manifold, but they are costly in financial and... View Details
    Keywords: by Anita Tucker; Health
    • March 2018
    • Article

    Enacting Knowledge Strategy Through Social Media: Passable Trust and the Paradox of Non-work Interactions

    By: Tsedal Neeley and Paul Leonardi
    Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little is known about how to enable such sharing. Recent research suggests that social media may promote knowledge sharing because they allow social lubrication and... View Details
    Keywords: Knowledge Sharing; Strategy; Social and Collaborative Networks; Employees; Interactive Communication; Trust
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    Neeley, Tsedal, and Paul Leonardi. "Enacting Knowledge Strategy Through Social Media: Passable Trust and the Paradox of Non-work Interactions." Special Issue on Strategy Processes and Practices: Dialogues and Intersections. Strategic Management Journal 39, no. 3 (March 2018): 922–946.
    • 2008
    • Chapter

    Knowledge Work, Craft Work, and Calling

    Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details
    Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees
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    Austin, Robert D., and Lee Devin. "Knowledge Work, Craft Work, and Calling." In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark Valeri. Grand Rapids, MI: Wm. B. Eerdmans, 2008.
    • August 2011
    • Supplement

    Interview with Raj Datta, Former Chief Knowledge Officer of MindTree

    By: David A. Garvin
    MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collborative communities, and its strong culture and values. The CEO has a set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must... View Details
    Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India
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    Garvin, David A. "Interview with Raj Datta, Former Chief Knowledge Officer of MindTree." Harvard Business School Video Supplement 312-704, August 2011.
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