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Publications

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  • All HBS Web  (844)
    • News  (177)
    • Research  (548)
    • Events  (8)
    • Multimedia  (5)
  • Faculty Publications  (275)

Show Results For

  • All HBS Web  (844)
    • News  (177)
    • Research  (548)
    • Events  (8)
    • Multimedia  (5)
  • Faculty Publications  (275)
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  • 01 Sep 2013
  • News

The New Rules of E-Commerce

proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and... View Details
Keywords: Sean Silverthorne; e-commerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

online stock trading and online auctions are the few places in e-commerce that approximate "wow" today. Noting that 30 percent of all securities trading is done by individual investors online, Walker said... View Details
  • 01 Dec 2014
  • News

Dressing by Number

More Retail Revolutions Manufacturing Makeup on Demand Although it isn’t available yet, Mink, a 3D home printer that produces custom makeup, has already made serial inventor Grace Choi (MBA 2013) a cosmetics celebrity. Katrina Lake knew... View Details
Keywords: Christine Lejeune; fashion; cosmetics; Retail Trade; Retail Trade
  • 01 Jun 2014
  • News

A Look at Olook

partnerships with everyone from fashion designer André Lima to Princess Paola d'Orléans-Bragança, a descendant of Brazil's colonial royal family. Online retail has proved to be a healthy market. Brazilian... View Details
Keywords: Dan Morrell; fashion; Retail Trade; Retail Trade
  • 01 Nov 2013
  • News

Selling Crafts with a Story

office. They'd touch base for an hour, give each other homework, and then head to their day jobs—Koss working in private equity, investing in retail companies; Paranjape running a bricks-and-mortar lifestyle store. Then they'd hit the... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Dec 2014
  • News

Making Big Data Fashionable

from anything so unquantifiable as emotion, Moon values that intuition and wants to “help validate” it. More Retail Revolutions Speeding Up Accessories BaubleBar cofounders Amy Jain and Daniella Yacobovsky (both MBA 2010) apply the... View Details
Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 01 Dec 2014
  • News

Creating the Shopping Experience of the Future

More Retail Revolutions Sharing Designer Labels Rent the Runway, from Jenn Hyman and Jenny Fleiss (both MBA 2009), brings the sharing economy to the world of fashion, offering big-name dresses—and now accessories—for short-term rental... View Details
Keywords: Christine Lejeune; fashion; technology
  • 01 Apr 2001
  • News

Jimmy Lai Chee-ying: Rags, Riches, and Risk

his way up the job ladder at a garment factory, in due course becoming plant manager. By speculating in the stock market, he turned bonus money into enough cash to start his own clothes-making operation, which eventually became Giordano, a wildly successful casual... View Details
Keywords: Alejandro Reyes; Retail Trade; Retail Trade
  • 01 Sep 2003
  • News

Jeanne Jackson

strengths. “During the go-go Internet years, there was pressure at Gap and Wal-Mart to treat the online operation as a separate business,” she recalls. “What we learned is that our e-commerce function needed to be an extension of what we... View Details
Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Apr 1998
  • News

Booting Up

proprietress admits, nascent. "Right now we're mostly getting inquiries," she says. "The online aspect mainly enhances the retail end. A lot of people come in because they've seen us on the Web, or they... View Details
Keywords: Marguerite Rigoglioso
  • 01 Dec 2014
  • News

Instilling Production with Principles

going to count how much impact we have on changing the behavior of the whole industry,” she says. “We’re going to create some noise.” Next: Áslaug Magnúsdóttir (MBA 2000) — Customizing Couture Online » Return to Fashion's View Details
Keywords: April White; fashion; Manufacturing
  • 01 Oct 2000
  • News

Internet Tsunami

Hiroshi Mikitani (MBA '93) is the founder, president, and CEO of Rakuten, Japan's leading online shopping destination. He believes that because the Internet allows merchants to circumvent the many intermediaries who jack up prices in... View Details
Keywords: Nonstore Retailers; Nonstore Retailers
  • 01 Apr 2000
  • News

The World at a Click

two-year-old, name-your-price discount site gaining fame of late with humorous ads featuring pitchman William Shatner. Both companies have grown rapidly since entering the online market, and with consolidation already under way... View Details
Keywords: Margie Kelly
  • 01 Dec 2000
  • News

Bottom-Line Beauty

discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as... View Details
Keywords: Retail Trade; Retail Trade
  • 01 Mar 2007
  • News

Avon CEO Jung on Leadership

leadership, the company introduced new lines and products, repackaged old standbys, invested heavily in research and development, and expanded overseas. Redubbed “the company for women,” Avon now operates in more than 100 countries, generating some $8 billion in annual... View Details
Keywords: makeup; grooming; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Mar 2012
  • News

Speak English, Please!

Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo... View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 08 Jun 2021
  • News

New Funding for Female Founders

Ventures, Defy Partners, Greycroft, and Lerer Hippeau. Prima said it will use the funding to continue product development and support operations. The company sells its products online and through retail... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Apr 1998
  • News

Going For The Summit

CANDICE CARPENTER has led some high-profile enterprises - Time Life Video and Television and the electronic retailing enterprise Q2 Inc. among them. But nothing, she says, has prepared her for the rocky terrain of View Details
Keywords: Caroline Chauncey
  • 01 Jun 2012
  • News

New Venture Winner an Undercover Success

recipient of $25,000 for TrophoMax, a producer of patented seed and leaf inoculants. Jonathan Assayag (MBA 2010) of the HBS Club of Brazil was a semifinalist for Lema21, an online retail channel for quality... View Details
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