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    • News  (150)
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Show Results For

  • All HBS Web  (447)
    • People  (2)
    • News  (150)
    • Research  (243)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (83)
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  • 18 Apr 2013
  • Working Paper Summaries

The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay

Keywords: by Hummy Song, Anita L. Tucker & Karen L. Murrell; Health
  • Research Summary

Great Negotiator Study Initiative

By: James K. Sebenius

What can be legitimately be learned from closely studying great negotiators at work? Since 2000, the Program on Negotiation (PON)—an active inter-university consortium mainly comprised of numerous faculty from across... View Details

  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

Street had to close its doors. You can't say we ran that guy—the landlord's son—out of business. His customers were the ones who shut him down. They voted with their feet." Perhaps Walton did not have revenge uppermost in mind. But View Details
Keywords: by Richard S. Tedlow; Retail
  • 20 Aug 2013
  • First Look

First Look: August 20

Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic structural model of sales force... View Details
Keywords: Anna Secino
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

legs crossed tightly. Saliva samples taken before and after the posing measured testosterone and cortisol levels. To evaluate risk tolerance, participants were given $2 and told they could roll a die for even odds of winning $4. Finally,... View Details
Keywords: by Julia Hanna
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

banned some, arguing they are a game of chance, the paper finds. China has asked game producers to disclose to players the odds they face in finding different items before they open a loot box. New Zealand and Poland have ruled that loot... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

work—there's lots of pressure to get lots of things done and the sooner the better. Also, a lot of what needs to be done is hard to do. You need confidence—which can run at odds with modesty. And you need to get yourself and others to get... View Details
Keywords: by Martha Lagace
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

excluded. The only hope left was the last strategy—drilling a series of holes at various angles to try to locate the refuge. The extreme depth of the refuge, along with its small size, made the problem of location staggeringly dif cult. With the drills’ limited... View Details
Keywords: by Amy C. Edmondson; Mining
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

lineup changes. Clubs announce lineups of 22 players a few days before a game, and gamblers closely follow these announcements. When the league announces a player injury, betting odds can swing widely, the researchers say. “You can see... View Details
Keywords: by Rachel Layne; Sports
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

lower-tier performer, it's not dooming you to some bad outcome, but your odds of getting a good outcome are significantly reduced.” Which companies are known for helping workers? The authors profile five companies that stand out. IBM. The... View Details
Keywords: by Pamela Reynolds
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

exert undue pressure at the time of the decision and increase the odds that self-interest will dominate can help you use self-control strategies to curb that influence. One such strategy involves putting in place precommitment devices... View Details
Keywords: by Sean Silverthorne
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

States is an unusually competitive and cluttered market. It is tough to succeed without a clear and sustainable point of differentiation. While successful grocery retailers are expanding internationally, the odds are long. Both... View Details
Keywords: by Sean Silverthorne; Retail
  • 16 Mar 2009
  • Research & Ideas

When the Internet Runs Out of IP Addresses

just numbers, and that it's odd to have to pay for a number. With prices stuck very close to zero, and demand steady and growing, economic incentives invite exhaustion. Q: What happens if nothing is done and we run out of addresses? Does... View Details
Keywords: by Sean Silverthorne; Telecommunications
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

which requires sustained support for long-term success. Had Amazon approached the New York headquarters decision in line with the seven steps outlined above, experience suggests that its odds of success would have been far greater. Of... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

a second-hand truck for $120. This purchase set McLean on his lifelong career in the transportation industry. McLean soon began hauling dirt, produce, and other odds and ends for the farming community in Maxton, where reliable... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

the question of what conditions are necessary to improve the odds of success, and whether and when it is worth investing in changing conditions, rather than waiting for the right conditions to emerge.” Cuban Missile Crisis (October 16-29,... View Details
Keywords: by Lane Lambert
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

employees at the same level as the comparable 2019 period. Moreover, 75 percent of loan proceeds were required to be used for payroll, at odds with an industry norm of payroll expenses totaling approximately 30 percent of revenue. As of... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

project, conducted by the same team of Katy, Todd, and Max, analyzed the implications of want-should conflict in the context of online DVD rentals. The second project, conducted by Todd and Max, tackled the prescriptive policy question: How can we increase the View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 02 Jul 2013
  • First Look

First Look: July 2

  Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between firms and managers. The... View Details
Keywords: Anna Secino
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

North Carolina at Chapel Hill, write. To improve the odds for entrepreneurs and leaders, they offer eight strategies. “They’re equally challenging,” McDonald says. “You have to figure out which are the most salient to you, but the... View Details
Keywords: by Lane Lambert
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