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Publications

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      • Faculty Publications  (101)

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      • 2007
      • Book

      From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession

      By: Rakesh Khurana
      Is management a profession? Should it be? Can it be? This major work of social and intellectual history reveals how such questions have driven business education and shaped American management and society for more than a century. The book is also a call for reform.... View Details
      Keywords: Social History; Business Education; Moral Sensibility; Profit; Leadership; Managerial Roles; United States
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      Khurana, Rakesh. From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession. Princeton: Princeton University Press, 2007. (Winner of Association of American Publishers Best Professional/Scholarly Publishing Book in Business, Finance and Management. Winner of Max Weber Award for Distinguished Scholarship for the book which makes an outstanding contribution to scholarship on organizations, occupations, and/or work presented by American Sociological Association.)
      • July 2005
      • Case

      Harvard Business School and the Making of a New Profession

      By: Rakesh Khurana, Tarun Khanna and Daniel Penrice
      Since its founding in 1908, Harvard Business School's mission has been to perform a much-needed service for American society by turning business management into a profession. One of the most important factors in the founding of HBS and the nation's other new business... View Details
      Keywords: Business Education; Mission and Purpose; Alignment; Social Issues; Practice
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      Khurana, Rakesh, Tarun Khanna, and Daniel Penrice. "Harvard Business School and the Making of a New Profession." Harvard Business School Case 406-025, July 2005.
      • 2005
      • Chapter

      Management as a Profession

      By: Rakesh Khurana, Nitin Nohria and Daniel Penrice
      Keywords: Management; Practice
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      Khurana, Rakesh, Nitin Nohria, and Daniel Penrice. "Management as a Profession." Chap. 3 in Restoring Trust in American Business, edited by Jay W. Lorsch, A. Zelleke, and Leslie Berlowitz. Cambridge: American Academy of Arts and Sciences, 2005.
      • January 2004 (Revised April 2004)
      • Case

      Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (A)

      By: Ashish Nanda
      This case describes how the Boston archdiocese of the Roman Catholic Church handled allegations of clergy sexual abuse during the 1990s. In 2002, the archdiocese was confronted by public revelations of how the allegations were handled. Professional organizations first... View Details
      Keywords: Conflict of Interests; Crime and Corruption; Corporate Social Responsibility and Impact; Religion; Crisis Management; Boston
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      Nanda, Ashish. "Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (A)." Harvard Business School Case 904-048, January 2004. (Revised April 2004.)
      • January 2004 (Revised April 2004)
      • Case

      Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (B)

      By: Ashish Nanda
      In 2002, the Boston archdiocese of the Roman Catholic Church was confronted by public revelations of how allegations of clergy sexual abuse were handled by the archdiocese during the 1990s. This case describes how the Boston archdiocese addressed the issue over the... View Details
      Keywords: Conflict of Interests; Crime and Corruption; Corporate Social Responsibility and Impact; Religion; Crisis Management; Boston
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      Nanda, Ashish. "Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (B)." Harvard Business School Case 904-049, January 2004. (Revised April 2004.)
      • January 2004 (Revised February 2004)
      • Case

      Evolution of Public Reputation of a Profession (A)

      By: Ashish Nanda
      This case explores how the public reputation of a profession evolves as its membership changes. The public reputation of a professional relies on its association's credibility for ensuring, through rigorous certification and self-regulation, that its members place... View Details
      Keywords: Conflict of Interests; Ethics; Organizations; Reputation
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      Nanda, Ashish. "Evolution of Public Reputation of a Profession (A)." Harvard Business School Case 904-052, January 2004. (Revised February 2004.)
      • December 2003 (Revised March 2005)
      • Background Note

      Who is a Professional?

      By: Ashish Nanda
      Many occupations lay claim to professional status. Business executives, social workers, musicians, sportsmen, and academics describe their occupations as "professions". Office assistants call themselves "administrative professionals". Obviously, not all occupations... View Details
      Keywords: Status and Position; Jobs and Positions; Service Industry
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      Nanda, Ashish. "Who is a Professional?" Harvard Business School Background Note 904-047, December 2003. (Revised March 2005.)
      • June 2003 (Revised October 2003)
      • Case

      An Ancient Fable

      By: Ashish Nanda
      This case presents a thinly disguised account of Andersen's collapse, followed by a tightening of the oversight of audit firms. It raises questions on who lost and who gained, as well as the long-term implications of the changes for the accounting profession and... View Details
      Keywords: Accounting Audits; Consulting Industry
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      Nanda, Ashish. "An Ancient Fable." Harvard Business School Case 903-138, June 2003. (Revised October 2003.)
      • July 2002
      • Article

      Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals

      By: Michael W. Toffel and Lawrence Birkner
      Keywords: Risk and Uncertainty; Labor; Safety
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      Toffel, Michael W., and Lawrence Birkner. "Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals." Applied Occupational and Environmental Hygiene 17, no. 7 (July 2002): 477–485.
      • April 2000 (Revised August 2002)
      • Case

      The Holland House

      By: William J. Poorvu and Michael A. Everett-Lane
      In November 1993, Edward Geffner, executive director of Project Renewal, Inc. (PRI), is proposing that his not-for-profit firm develop Holland House at 351 West 42nd Street in New York City into a single- room occupancy hotel for homeless people. He has put together a... View Details
      Keywords: Buildings and Facilities; Nonprofit Organizations; Social Entrepreneurship; Welfare; Construction; Poverty; Property; Real Estate Industry; Construction Industry; New York (city, NY)
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      Poorvu, William J., and Michael A. Everett-Lane. "The Holland House." Harvard Business School Case 800-362, April 2000. (Revised August 2002.)
      • March 1999 (Revised February 2000)
      • Case

      Patient Care Delivery Model at the Massachusetts General Hospital, The

      By: Amy C. Edmondson, Richard M.J. Bohmer and Emily Heaphy
      Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different choices for staffing non-physician health care professionals and to understand the challenges of managing change... View Details
      Keywords: Change Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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      Edmondson, Amy C., Richard M.J. Bohmer, and Emily Heaphy. "Patient Care Delivery Model at the Massachusetts General Hospital, The." Harvard Business School Case 699-154, March 1999. (Revised February 2000.)
      • Fall 1997
      • Article

      Little Machines in Their Gardens: A History of School Gardens in America, 1891 to 1920

      By: Brian Trelstad
      “Little Machines in their Gardens: A History of School Gardens in America, 1891 to 1920” explores the rise and decline of the school garden movement in the United States. The paper first documents the early history of the gardens and establishes them as a national... View Details
      Keywords: School Garden Movement; United States
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      Trelstad, Brian. "Little Machines in Their Gardens: A History of School Gardens in America, 1891 to 1920." Landscape Journal 16, no. 2 (Fall 1997): 161–173.
      • July 1991 (Revised May 1993)
      • Case

      Fairfield Inn (B)

      By: James L. Heskett
      The manager of a Fairfield Inn located near a family entertainment center is requesting special consideration for a falling quality rating caused, in his opinion, by unusually high occupancy rates at his unit. The case raises questions about quality measurement,... View Details
      Keywords: Entertainment; Measurement and Metrics; Performance Consistency; Quality; Strategy; Accommodations Industry
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      Heskett, James L. "Fairfield Inn (B)." Harvard Business School Case 692-005, July 1991. (Revised May 1993.)
      • September 1989
      • Case

      Steve Shirley

      By: Shoshana Zuboff
      Traces the career development of a well-known British entrepreneur who, as a young girl, was forced to flee the Nazi's occupation of Central Europe. Details her early work experiences in the heavily male dominated workplace of post-war Britain and follows the... View Details
      Keywords: Work-Life Balance; Entrepreneurship; Gender; Great Britain
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      Zuboff, Shoshana. "Steve Shirley." Harvard Business School Case 490-004, September 1989.
      • 01 Sep 1976
      • Conference Presentation

      Organizational Structure and Occupational Role Definition: The Case of Managers

      By: R. M. Kanter
      Keywords: Organizational Structure; Management
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      Kanter, R. M. "Organizational Structure and Occupational Role Definition: The Case of Managers." Paper presented at the American Sociological Association Annual Meeting, New York, September 01, 1976. (Plenary Session for Section on Organizations and Occupations.)
      • Research Summary

      A Hippocratic Oath for Management

      By: Nitin Nohria

      The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society.  In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

      • Research Summary

      Divergent change in organizations

      By: Julie Battilana

      The first stream of research in Professor Battilana’s work aims to identify the conditions that enable individual actors to initiate divergent change within organizations as well as the conditions enabling successful implementation of such change. It combines... View Details

      • Forthcoming
      • Article

      Faith and Assimilation: Italian Immigrants in the U.S.

      By: Stefano Gagliarducci and Marco Tabellini
      How do ethnic religious organizations influence immigrant assimilation? To answer this question, we assemble novel data from the Catholic directories to measure the presence of Italian Catholic churches in the US between 1890 and 1920, when four million Italians moved... View Details
      Keywords: Assimilation; Religious Organizations; Immigration; Religion; History; United States
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      Gagliarducci, Stefano, and Marco Tabellini. "Faith and Assimilation: Italian Immigrants in the U.S." Economic Journal (forthcoming). (Pre-published online February 20, 2025. Also available from NBER and featured in NBER Digest and VoxEU.)
      • Teaching Interest

      Overview

      By: Susanna Gallani
      At HBS, Professor Gallani teaches in the Executive Education Program for Leadership Development and in focused Executive Education programs, including Managing Health Care Delivery, Driving Corporate Performance, and several programs focused on the implementation of... View Details
      Keywords: Management Controls; Performance Management; Strategy Execution; Incentive Programs; Health Care
      • Research Summary

      Overview

      By: Michael W. Toffel
      My research examines how companies manage environmental issues, occupational safety, and working conditions in global supply chains. More recently, I have also begun researching the drivers and implications of CEO activism, where organizational leaders speak out on... View Details
      Keywords: Environmental Performance; Environmental Strategy; Labor Management; Transparency; Institutional Theory; Economic Analysis; Quality Improvement; Operations Management; Supply Chain; Regulation; Environmental Sustainability; Safety; Quality; Climate Change; Environmental Regulation; Pollution; Environmental Management; Operations; Supply Chain Management; Manufacturing Industry; Construction Industry; Asia; Europe; United States
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