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Publications

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  • All HBS Web  (2,673)
    • People  (5)
    • News  (296)
    • Research  (1,953)
    • Events  (5)
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  • All HBS Web  (2,673)
    • People  (5)
    • News  (296)
    • Research  (1,953)
    • Events  (5)
    • Multimedia  (3)
  • Faculty Publications  (1,103)
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  • 01 Dec 2011
  • News

At Your Service

aspects are mutually reinforcing. You write a lot about corporate culture in companies such as Zappos. Why is culture so important? Morriss: A culture exists to influence how people think, so their discretionary behavior will be... View Details
Keywords: Deborah Blagg; customer service; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance
  • 24 Apr 2014
  • News

Creating a mathematical method to understand consumer behavior in a digital world

Sunil Gupta, Edward W. Carter Professor of Business Administration, focuses on understanding customers and how they make decisions in a digital world. Gupta has tackled one of the most vexing questions in studies of consumer behavior: What is the role of the View Details
  • 01 Dec 2005
  • News

A Matter of Opinion

right-wing cant: Liberals are humorless drones. Truth be told, Navasky is more mensch than menace, an old-school crusader for social and economic justice who can’t bring himself to say anything mean about anybody. That includes those... View Details
Keywords: Publishing Industries (except Internet); Information
  • 15 Jun 2020
  • News

Alumni and Faculty Books for June 2020

brings to light the often invisible reality and irreparable damage of childhood poverty in America. Madrick examines the roots of the problem, including the toothless remnants of our social welfare system, entrenched racism, and a... View Details
  • 01 Dec 2019
  • News

What’s Behind the Explosive Growth of Sustainable Investing?

it happen in practice. That’s on the private market side. On the public side, the question is how you can influence the behavior of a company to reflect your values, or protect the long-term value of your investment—or both—while only... View Details
Keywords: Jen McFarland Flint
  • 01 Mar 2008
  • News

Alumni Books

Forces for Good: The Six Practices of High-Impact Nonprofits by Leslie R. Crutchfield (MBA ’01) and Heather McLeod Grant (Jossey-Bass) What makes nonprofits great? The authors studied twelve nonprofits that have extraordinary influence —... View Details
Keywords: Noel Capon; Publishing Industries (except Internet); Information
  • 16 Dec 2016
  • News

An Environmental Epiphany

maybe somewhat naively, I concluded that the place where you change the rules is in the political process. And I put up my hands to serve in parliament, partly because I felt that somebody with business experience and somebody who has an understanding of the energy... View Details
  • 01 Dec 2012
  • News

WSA Speakers Kick Off W50

women themselves that feminism is a social movement. It's not a 12-step program for personal perfection." Director of Policy Planning in the US State Department until early 2011, Princeton professor Anne-Marie Slaughter spoke on her... View Details
  • 01 Dec 1998
  • News

Africa's Way

political interests," says Andrews. "Without their efforts, the country's peaceful transition to democracy would not have occurred." For its part, the HBS Club of South Africa, by virtue of its members and its stature, has been an organization whose actions exercise... View Details
Keywords: Susan Young and Garry Emmons
  • 16 Jan 2020
  • News

Hitting the High Notes

at the age of 13 to study the cello at the Julliard School in New York and later studied with the acclaimed soloist Lynn Harrell (also a student of Lev Aronson) at USC's Thornton School of Music. “That makes Ben a third generation artist View Details
Keywords: Margie Kelley
  • 01 Jun 1999
  • News

Where Main Street Meets Wall Street

years, the mutual fund would shake up established norms of wealth creation and distribution in the United States. Indeed, it would help reshape America by uniting Wall Street and Main Street, two disparate worlds that previously had... View Details
Keywords: Garry Emmons
  • 18 Apr 2011
  • News

Capitalism Meets Conservation

interview, Adams noted that HBS influenced his thinking about capitalism and conservation. “We learned that there are market-based solutions to social issues,” he said. “It’s similar to what Michael Chu’s... View Details
Keywords: Accommodation; Hospitality; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Sep 2010
  • News

Fair Trade

Matchabelli, the son of nobility in Georgia and an amateur chemist. He began blending perfumes for his friends at an antique shop in New York before founding his own perfume company in 1926 . The social importance of smelling and looking... View Details
Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 01 Mar 2006
  • News

Drive-In Nation

For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

has two parts. The first discusses the geological and social history of the site, focusing mainly on the park’s construction in the late 1850s and 1860s. The second part has essays on the 200-plus tree species and varieties. This is... View Details
  • 25 Aug 2022
  • News

September 2022 Alumni and Faculty Books

disruption, and social change, the book explores key influences on the development and commercialization of the sport industry. It examines themes such as governance, the View Details
  • 01 Sep 2012
  • News

Ideas in Action

employees of international firms, Neeley’s research also looks at how distant workers collaborate with colleagues through various means of communication—electronic, voice, or in person—to advance work and relationship goals. Such contacts View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 01 Oct 1996
  • News

Lasting Impressions

those in the Class of '71 were destined to earn their MBAs during one of the most turbulent social and political eras of our times. Turbulence within the class, in the form of widely divergent views on the day's events, was also in... View Details
Keywords: Deborah E. Blagg
  • 02 Sep 2018
  • News

Havana Rising

own or use a complex shipping route that runs from the United States to Panama and then Jamaica before arriving in Havana to avoid sanctions—a trip that can take between four and six weeks. Dorian Carbonell Fernández, a high-profile hair stylist with a massive View Details
Keywords: Dan Morrell; photographed by Eve North
  • 01 Sep 2018
  • News

Turning Point: Power Outlet

provides information and support to moms and sons and promotes positive images of black males. MOBB United for Social Change aims to influence policy at the local, state, and federal levels to impact how... View Details
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