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  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

Value Exchange is improved through efficient information management. Mobil's Speedpass (read book excerpt here) is an example of how knowing your customer can lead to the creation of new products, increased loyalty, and the acquisition of... View Details
Keywords: by Manda Mahoney
  • 26 Jun 2000
  • Research & Ideas

A New Ecosystem for Business and Society

survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the creation of "an entirely new... View Details
Keywords: by Martha Lagace
  • 2018
  • Working Paper

Quantile Forecasts of Product Life Cycles Using Exponential Smoothing.

By: Xiaojia Guo, Kenneth C. Lichtendahl Jr. and Yael Grushka-Cockayne
We introduce an exponential smoothing model that a manager can use to forecast the demand of a new product or service. The model has five features that make it suitable for accurately forecasting product life cycles at scale. First, the trend in our model follows the... View Details
Keywords: New Product Development; Demand Forecasting; Product Adoption; Innovation Diffusion; Product Development; Demand and Consumers; Forecasting and Prediction; Adoption
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  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

Tella, and Lucas Llach Abstract—This article is an introduction to the special collection on Argentine Exceptionalism. First, we discuss why the case of Argentina is generally regarded as exceptional: the country was among the richest in the world at the View Details
Keywords: Sean Silverthorne
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

problems become computationally intractable (strongly NP-hard). We apply our model to assess the cost effectiveness of fecal immunochemical testing (FIT), a new screening method for colorectal cancer. Our results show that despite the... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

forthcoming New York: Palgrave Macmillan New Perspectives on the History of Political Economy By: Fredona, Robert, and Sophus A. Reinert, eds. Abstract—This volume offers a snapshot of the resurgent... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

inadequate in the wake of a large negative shock to the system. Following an adverse shock, it becomes critical to emphasize dynamic resilience, which involves forcing banks to actively recapitalize—i.e., regulation needs to focus on getting banks to raise View Details
Keywords: Sean Silverthorne
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

December 2017 Journal of Creative Behavior In Pursuit of Everyday Creativity By: Amabile, Teresa M. Abstract—Creativity researchers have long paid careful attention to individual creativity, beginning with studies of well-known geniuses... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

firms and shareholders. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51128 Harvard Business School Case 418-019 Sensing (and Monetizing) Happiness at Hitachi Inspired by research linking happiness and productivity, Hitachi had invested in... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

the types of businesses started by immigrants and the quality of jobs created by their firms. First-generation immigrants create about 25% of new firms in the United States, but this share exceeds 40% in some states. In addition, Asian... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

through a new survey instrument that allows us to codify CEOs’ diaries in a detailed and comparable fashion and to build a bottom-up measure of CEO labor supply. The comparison of 1,114 family and professional CEOs reveals that family... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

improves, it begins to pull customers away from the incumbent. And the incumbent doesn't have the ability to play in this new game. Managers must be patient for growth but impatient for profitability.—... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

forthcoming New York: Dey Street Books Rebel Talent: Why It Pays to Break the Rules at Work and Life By: Gino, F. Abstract—The world’s best chef. An airline captain who brought his flight to safety in a daring water landing. A magician... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2023
  • Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

that they could approach the markets of the US and Europe more directly. Indeed, Amazon was the teacher. Beginning in 2013, the retail website began to recruit Chinese manufacturers to sell on Amazon Marketplace. The seeds for the birth... View Details
Keywords: by John Deighton; Fashion; Retail; Consumer Products
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

advocate, then inquire, and repeat as needed. A conversation about strategy needs to move back and forth between advocacy and inquiry. Most failures in organizations start when top management advocates a new direction and View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

and when should Cumplo begin to expand beyond Chile to other countries in Latin America? The company raised $1.4 million in its first three years, mainly from individual investors, and then issued new shares... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

wanted to communicate,” says Sadun, noting that managers were conveying the CEO’s new strategic direction to their teams. “There was perhaps a little bit more certainty about what would come next.” Eventually, View Details
Keywords: by Ami Albernaz
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

“Nothing sells itself,” says Frank Cespedes, senior lecturer in the Entrepreneurial Management Unit at Harvard Business School. “When companies introduce new products, they are offering something that by definition is going to replace... View Details
Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail
  • July 2024
  • Article

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
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  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

May 11, 2017 New England Journal of Medicine Good Riddance to Big Insurance Mergers By: Dafny, Leemore S. Abstract—Federal judges issued preliminary injunctions halting mergers of four of the five largest U.S. health insurers. These... View Details
Keywords: Sean Silverthorne

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