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- Faculty Publications (15)
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- All HBS Web (169)
- Faculty Publications (15)
- 01 Feb 2001
- News
New Fitzhugh Professorship Celebrated
companies that did business in black neighborhoods but refused to employ their residents. His involvement with the Alliance not only began his ongoing community activism but also served as his entree into academia, when a fellow volunteer... View Details
- 01 Sep 2017
- News
Is Private Equity Blockchain’s Killer App?
that the blockchain application could enable Northern Trust to achieve productivity savings of “somewhere in the neighborhood of 25 to 35 percent.” The firm—which has $1 trillion in assets under management and more than $7 trillion under... View Details
Keywords: Dan Morrell
- 27 Jul 2023
- Blog Post
Buy big, sell small
If you live in a rural village or small city in India and run low on toothpaste, rice, or cooking oil, you’ll likely visit your local kirana, the equivalent of a US neighborhood variety store and a mainstay of the country’s $932 billion... View Details
- 15 Nov 2016
- News
Classroom Lessons Put Into Practice Abroad
discovered while doing fieldwork in São Paulo, Brazil, in some countries, proximity to one’s neighborhood can be a more influential factor when deciding where to shop. During FIELD 2, part of the Required Curriculum course Field Immersion... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
"Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store." Starbucks tried to add value through innovation, offering wi-fi service and creating and selling its own... View Details
- 22 Dec 2016
- Op-Ed
The Small Business Administration is a Model for How to Drive Economic Growth
American in ways that are not only tangible, but also, in fact, consequential. Half of the people who work in America either own or work for a small business. And small businesses have created 60 percent of all net new jobs since 1995. Four million Main Street... View Details
Keywords: by Karen Mills
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
the strategy and marketing literature on the importance of creating customer value. In our everyday language, we think of a customer as someone who buys goods or services. But we have recently witnessed an explosion in the definition of a... View Details
Keywords: by Robert Simons
- 01 Dec 2014
- News
Case Study: Growing the Family Business
(neighborhood parents of infants) of the center? Maybe throw in incentives for higher commitments like X hours of credits, VIP parking, five free birthday parties, etc. You could even launch a few simultaneous campaigns varied by View Details
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
have been increasing their footprint of small urban stores. In February, Walmart announced plans to add 270 to 300 small stores during the fiscal year, adding to the existing stable of 346 Neighborhood View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
McKinsey. Although the company provided a car and driver, Makarim, who had lived in Indonesia as a child, preferred to use the ubiquitous motorcycle taxis. Known as “ojek,” the two-wheelers were informally organized. Most neighborhoods... View Details
- 25 Feb 2020
- News
In My Humble Opinion: Mr. Coffee
Red Mocha Haraaz, from Yemen—there’s a select quantity of that every year from a small group of growers.” Résumé builder: “When I worked at Heinz, my team and I launched green ketchup. It didn’t survive as a product line, but it made a huge PR splash and helped grow... View Details
Keywords: Julia Hanna
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
store chain with twenty-four locations in fifteen cities. The traditional consumer model in the market is the family jeweler, he explained, with a relationship between parties carrying on for generations. The consumer in India is far more... View Details
- 01 Dec 2014
- News
Ask the Expert: A Fair Share
safe and convenient to let somebody in your neighborhood rent your car. In terms of trust, I think that for many people it’s a big barrier to let a stranger drive off in their car or to let a stranger sleep in their house. In reality,... View Details
- 01 Oct 2001
- News
Q&A: Orin Smith
revolutionized the way Americans drink coffee. In his spare time, he enjoys golf and skiing, and names a Seattle Starbucks location in his Capitol Hill neighborhood as his favorite store. Customers might even enjoy a double-tall-nonfat... View Details
- 26 Oct 2020
- News
A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions
for the city and the region,” says Hung. “It’s bringing vitality to the neighborhood around it. Mark talked about the historic preservation of the building, the art deco, the tile work and murals. They’re modernizing the staging, the... View Details
Keywords: Margie Kelley
- 10 Aug 2015
- News
A Talent Pipeline for Society’s Challenges
Morales, who now serves as marketing and communications manager at Year Up in the Bay Area, and Michelle Smith-Howard, who worked as director of early learning at DC Promise Neighborhood Initiative and is... View Details
Keywords: Jill Radsken
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
16 million internet properties pass through the company’s network, which acts like a neighborhood watch for the internet—spotting potential threats but also helping websites run faster and better. It was named one of the world’s most... View Details
- 01 Mar 2023
- News
The Exchange: Micro Management
borrowers. Ten years ago, India didn’t have social security numbers, so that is a first-order constraint. We have been going to the neighborhoods where these entrepreneurs live, forming them into groups, and asking people which of their... View Details
- 15 Mar 2010
- HBS Case
Developing Asia’s Largest Slum
examine ongoing efforts to forge a public-private partnership between the state government and for-profit developers. The goal is to transform Dharavi into a neighborhood offering desirable, market-rate residential and commercial real... View Details
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
term cultural changes (she cited reduced education, greater dependence on drugs, and entitlement programs) are the basis for many of the disparities in employment. Productivity is necessary where not enough skills are available at the level required within a specific... View Details
Keywords: by James Heskett