Negative Emotions - Publications - Faculty & Research

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

authentic. Authentic Leadership was intended as a clarion call to the new generation to learn from negative examples like Enron, WorldCom and Tyco. In it, I defined authentic leaders as genuine, moral and character-based leaders:... View Details

Keywords: by Bill George

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

Think of famous brands you know: Hallmark cards and Coca-Cola soft drinks, for example. What do these products have in common for consumers? An emotional meaning that taps into thoughts and feelings related to the positive aspects of... View Details

Keywords: by Martha Lagace; Consumer Products

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

lots of hands go up. Over time they end up developing a negative emotion to that alarm clock. What's outwardly a low-impact $10 commitment is actually the source of deep feelings because sleep is so central... View Details

Keywords: by Carmen Nobel; Consumer Products

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Professor Julian Zlatev found that verbally acknowledging other people’s emotions, particularly their negative ones, builds trust. In one of the studies, participants who commented on negative View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

positive, but a negative facial expression may create the opposite meaning,” says Choudhury. Finding CEOs to test But where could the researchers find enough CEOs to conduct their study? It turns out that Khanna was familiar with the... View Details

Keywords: by Michael Blanding

17 Jan 2011
Research & Ideas

Being the Boss

to be the be-all and end-all of the relationship. They want a personal, human connection, an emotional link. They want you to care about them as individuals. They want you to encourage their growth and development. Research tells us this... View Details

Keywords: by Carmen Nobel

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

participants. Respondents shared information about how they were paid and their emotional health. Regardless of industry and income, employees paid with incentives were significantly more inclined to spend extra time with colleagues than... View Details

Keywords: by Rachel Kim Raczka

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

associated networking with negative feelings tended to engage in networking activities with relatively low frequency. Yet networking had a positive association with job performance: The lawyers who networked the most frequently tended to... View Details

Keywords: by Carmen Nobel

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

a family business raises the stakes of—and often complicates—a family negotiation. Consider first what sets family relationships apart. Relatives (especially in nuclear families) typically have long-standing relationships that are based on strong View Details

Keywords: by John A. Davis and Deepak Malhotra

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

First, individuals experience negative emotions when examining their own failures, and this can chip away at self-confidence and self-esteem. Most people prefer to put past mistakes behind them rather than... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details

Keywords: by Michael Blanding; Health

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

and lateral, internal and external to the organization). From these developmental relationships (e.g., mentors or sponsors), potential managers can better learn from their own experiences by receiving feedback, advice, and emotional... View Details

Keywords: by Linda Hill

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

corporations such as Microsoft or Coca-Cola, particularly in Europe. Many NGOs, by the very nature of the work they do and the dedication of their staff and volunteers, attract the respect and admiration of many individuals. Nonprofits are effective at creating View Details

Keywords: by Manda Salls

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

words. Outsourcing often triggers negative vibes, as former Bush economic adviser Greg Mankiw discovered. So does globalization, which, according to U.S. pollster Frank Luntz, "frightens older workers." (Luntz recommends talking... View Details

Keywords: by Martha Lagace

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

No IPO in recent memory has received as much negative pre-public publicity as WeWork, which provides shared workspaces and services for startups and other enterprises. The outpouring of criticism has focused on a number of items including... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

problems, taking money from friends and family may send a negative signal about the startup's prospects, especially if the startup is beyond the early launching stage. One serial entrepreneur observed that founders who fail to raise... View Details

Keywords: by Noam Wasserman

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

with somebody on the work. NB: And the negative behaviors? Amabile: We found three leader behaviors that had negative impact. One was the under- or overspecification of assignments. Much of this has to do... View Details

Keywords: Re: Teresa M. Amabile

12 Nov 2008
Research & Ideas

The Marketing of a President

believe in." The emotional appeal was buttressed with solid and specific policy details. The ability to combine emotional with functional benefits and the discipline to be consistent in positioning and... View Details

Keywords: by John Quelch

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

dedicated sleep space—no working from bed. Caffeine, alcohol, and other drugs can degrade sleep quality. Exercise In addition to its physical benefits, aerobic exercise notably improves clarity of thought and helps regulate negative View Details

Keywords: by Boris Groysberg and Robin Abrahams

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Battilana. Want to Be Happier? Spend Some Money on Avoiding Household Chores In an age of time scarcity, buying our way out of the negative moments in the day is an important key to happiness, according to research by Ashley V. Whillans,... View Details

Keywords: by Sean Silverthorne

Publications