Negative Emotions - Publications - Faculty & Research

Web

Student Research - Doctoral

Drives Reduction in Negative Intergroup Emotions By: Michael Pinus, Yajun Cao , Eran Halperin, Alin Coman, James J. Gross and Amit Goldenberg When emotions occur in groups,... View Details

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

average, people tell one or two lies a day—often to partners, family members, friends, and work colleagues—many of them little white lies that are considered harmless. The negative consequences of a detected palter while negotiating can... View Details

Keywords: by Dina Gerdeman

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

that minor emotion induction, the anxious negotiators made lower initial offers and bartered less favorable prices than the neutral participants. Anxious buyers, for example, ended up with a $6.60 final profit versus $7.94 for those who... View Details

Keywords: by Michael Blanding

Web

Human Behavior & Decision-Making - Faculty & Research

over time; (iii) it is more pronounced in state-owned and strategic sectors; and (iv) it is negatively correlated with profitability and positively correlated with performance on political and social objectives. Exploiting two natural... View Details

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

studied were profitable and respected in their industries, we find this pattern striking. Perhaps one reason for this skew is that people seemed to have stronger negative emotional reactions to View Details

Keywords: by Martha Lagace

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

objective criteria such as price or venue. But what happens when emotion fuels the process? Could it increase efficiency and engagement? Edward McFowland III, assistant professor at Harvard Business School, and his coauthors examine this... View Details

Keywords: by Kara Baskin

23 Jul 2013
First Look

First Look: July 23

Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton Abstract—When are the View Details

Keywords: Anna Secino

15 Dec 2015
First Look

December 15, 2015

monetary rewards are at stake (Study 3). The tendency to infer dislike from dissimilarity is driven by a belief that others have a narrow and homogeneous range of preferences (Study 5). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50152 December... View Details

Keywords: Carmen Nobel

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

ask herself one question: “What can I learn that will make me better?” By staying focused on this question, she found she was able to avoid feeling strong emotions and reflect more thoughtfully on the feedback she received. I’m finding in... View Details

Keywords: by Francesca Gino

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

authentic. Authentic Leadership was intended as a clarion call to the new generation to learn from negative examples like Enron, WorldCom and Tyco. In it, I defined authentic leaders as genuine, moral and character-based leaders:... View Details

Keywords: by Bill George

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

Think of famous brands you know: Hallmark cards and Coca-Cola soft drinks, for example. What do these products have in common for consumers? An emotional meaning that taps into thoughts and feelings related to the positive aspects of... View Details

Keywords: by Martha Lagace; Consumer Products

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

participants. Respondents shared information about how they were paid and their emotional health. Regardless of industry and income, employees paid with incentives were significantly more inclined to spend extra time with colleagues than... View Details

Keywords: by Rachel Kim Raczka

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

Hedging might sound like you are not sure of your opinion, but others appreciate it because it sounds less dogmatic. Phrase arguments in positive versus negative terms. “I think it's helpful to maintain a social distance” vs. “You should... View Details

Keywords: by Kristen Senz

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

Professor Julian Zlatev found that verbally acknowledging other people’s emotions, particularly their negative ones, builds trust. In one of the studies, participants who commented on negative View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

17 Jan 2011
Research & Ideas

Being the Boss

to be the be-all and end-all of the relationship. They want a personal, human connection, an emotional link. They want you to care about them as individuals. They want you to encourage their growth and development. Research tells us this... View Details

Keywords: by Carmen Nobel

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

lots of hands go up. Over time they end up developing a negative emotion to that alarm clock. What's outwardly a low-impact $10 commitment is actually the source of deep feelings because sleep is so central... View Details

Keywords: by Carmen Nobel; Consumer Products

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

associated networking with negative feelings tended to engage in networking activities with relatively low frequency. Yet networking had a positive association with job performance: The lawyers who networked the most frequently tended to... View Details