Publications

November 29, 2023
Article

To Earn Trust, Climate Alliances Need to Improve Transparency

By: Peter Tufano, Chris Thomas, Knut Haanaes, Matteo Gasparini, Robert Eyres and Christopher Chapman

Businesses are increasingly joining together as part of climate alliances to accelerate the transition away from fossil fuels. But these alliances raise antitrust issues: When competitors collaborate, it can come at the expense of customers or workers. To mitigate... View Details

Keywords: Climate Change; Partners and Partnerships; Corporate Disclosure; Energy Sources

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the paper argues, is meaning. “You and I View Details

Keywords: by Michael Blanding

March 13, 2023
Article

Sales Teams Need to Stop Focusing on the Customer Funnel

By: Frank V. Cespedes

Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking... View Details

Keywords: Customer Experience; Customer Value and Value Chain; Customer Relationship Management; Consumer Behavior

27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

leaders need to start preparing clear answers. After all, the number of religious discrimination complaints has increased by more than 50 percent in the past 15 years, and settlement amounts have more than doubled, according to data... View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

necessarily need to be done in person,” Huckman says. In fact, Huckman says, many doctors have realized that remote medicine can open up new possibilities for the ongoing care of patients—for example, allowing patients to consistently... View Details

Keywords: by Michael Blanding; Health

06 Dec 2006
Op-Ed

India Needs to Encourage Trade with China

Everyone points out that China-India bilateral trade, at roughly $19 billion in 2005, is a far cry from the $2 billion in 1999. Indeed, the increase is to be celebrated. Chinese President Hu Jintao's current visit to New Delhi cements the diplomatic and economic... View Details

Keywords: by Tarun Khanna

September–October 2024
Article

Boards Need a New Approach to Technology

By: Tarun Khanna, Mary C. Beckerle and Nabil Y. Sakkab

The boards of too many publicly traded companies are downright timid when considering matters involving science and technology. More often than not, they focus on security and digitization—a defensive posture that fails to consider the bigger opportunities emerging... View Details

Keywords: Governing and Advisory Boards; Opportunities; Technology Adoption

Find at Harvard

July 5, 2023
Editorial

Why Management Research Needs a Radical Rethink

By: Andrew J. Hoffman

Business school teaching and academic studies do not reflect new climate change realities View Details

Keywords: Climate Change; Business Education

May 10, 2010
Article

Bono at 50: The Leader We Need

By: Nancy F. Koehn

Keywords: Leadership; Arts

March 1, 2013
Article

Nonprofits Need to Compete for Top Talent

By: Gerald Chertavian

Keywords: Recruitment; Talent and Talent Management; Retention

1996
Chapter

Commercial Technology: Imaginative Understanding of User Needs

By: D. A. Leonard and J. Doyle

Keywords: Information Technology; Service Delivery; Consumer Behavior; Perception; Business Ventures

April 2014
Teaching Note

CP Group: Balancing the Needs of a Family Business with the Needs of a Family of Businesses

By: William C. Kirby and Erica M. Zendell

Purchase

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

Article

We Need Better Carbon Accounting. Here's How to Get There.

By: Robert S. Kaplan and Karthik Ramanna

Any effective system of greenhouse gas (GHG) accounting needs to measure each company’s supply-chain carbon impacts accurately. Such information would provide visibility and incentives for the company to make more climate-friendly product-specification and purchasing... View Details

Keywords: Accounting; Greenhouse Gas Emissions; GHG; Carbon Accounting; Environmental Accounting; Environmental Management; Governing Rules, Regulations, and Reforms; Supply Chain

Find at Harvard

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

served time in prison. While incarcerated, he earned an accounting degree, but after a prospective employer rescinded a job offer, he vowed not to reveal his past. In this video, Gibson discusses why business leaders need to hear Miller's... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

them powerful competitors in the new marketplaces, but institutionally they need to be nimble and aggressively study the appeal of the new entrants and develop new capabilities. The Role Of Regulation Although the online small business... View Details

Keywords: by Karen Mills; Banking; Financial Services

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

answers depend on the platform. Some products help those who need the most help. Some help only those who have little trouble interacting in the real world anyway. And some platforms offer certain features that help those who View Details

Keywords: by Carmen Nobel; Technology

2018
Other Unpublished Work

Trump's Populism: What Business Leaders Need To Understand

By: Rafael Di Tella

In the 2016 United States presidential election, candidates from both major political parties used anti-establishment messaging to appeal to Americans, a theme that had been on the sidelines of US political discourse for decades. Donald Trump, in particular, played... View Details

Keywords: Populism; Globalization; Public Opinion; Social Issues; Government and Politics; Demographics; United States