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  • All HBS Web  (1,648)
    • People  (3)
    • News  (291)
    • Research  (969)
    • Events  (3)
    • Multimedia  (1)
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  • 01 Dec 1996
  • News

New Releases

management. The Development Factory by Gary P. Pisano (Harvard Business School Press) Product development has long been a source of advantage for firms. In The Development Factory: Unlocking the Potential of Process Innovation, Associate... View Details
  • 01 Jun 2005
  • News

Marked Managers

will be judged when you are ready to move on. Are there lessons for more seasoned managers? There are certainly implications for hiring. Bringing in a lot of people with the same organizational career imprint makes it more likely that they will all speak the same... View Details
Keywords: Deborah Blagg; Career Imprints; Management of Companies and Enterprises; Management
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 Jun 2009
  • News

Just Chillin’

evaporation and four refrigeration machines, or chillers (in background). Through the blue pipes, cool water is pumped to campus from which it returns as warm water, which is sent through the chillers. Heat is transferred to water in the green pipes, which is pumped to... View Details
Keywords: Natural Gas Distribution; Natural Gas Distribution; Natural Gas Distribution; Natural Gas Distribution; Natural Gas Distribution; Natural Gas Distribution
  • 01 Sep 2020
  • News

Ink: The Habit of Innovation

academics—most notably Rita Gunther McGrath of Columbia University (a certified zombie killer if ever one existed)—suggests six keys to success: Predetermine criteria. Shutting a project down can be very emotional. Setting and sharing a shortlist of criteria before the... View Details
Keywords: Management of Companies and Enterprises; Management
  • 03 Dec 2024
  • News

From One to Many

podcasts, including Future Ready Leadership and The One Thing, where he discussed moving from conflict avoidance to candor; from feedback as a directive to feedback as data; and from energy-sucking meetings to modern-day collaboration tactics. We asked Ferrazzi how to... View Details
  • 01 Oct 2000
  • News

Rationale for Non-Rationality: Why We Make Bad Choices

brain called the amygdala. This area processes sensory stimulation before it reaches the conscious part of the brain. If the amygdala perceives a threat, it boosts the production of adrenaline, increasing the heart rate and creating other... View Details
Keywords: Laura Singleton (MBA '88)
  • 01 Sep 2009
  • News

From Bytes to Bites

Silicon Valley a natural fit. It’s a path that worked quite nicely for Thomas, who eventually rose to vice president of marketing at SuccessFactors, a software firm focused on employee performance and strategy solutions. Then, in 1995,... View Details
Keywords: Julia Hanna; Food Services and Drinking Places; Hospitality; Management of Companies and Enterprises; Management
  • 01 Mar 2011
  • News

Faculty Research Online

Seven Strategy Questions: A Simple Approach for Better Execution In his new book, Seven Strategy Questions, Charles M. Williams Professor of Business Administration Robert Simons explains how managers can identify holes in their planning View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 25 Jun 2024
  • News

On the Move: Alexis DePree (MBA 2007)

Nordstrom’s supply chain was a challenge I was excited to take on. Nordstrom’s fierce commitment to innovation and new ways of serving the customer made it the natural next step for me in my career. Plus, we sell fabulous shoes—and I’ve... View Details
Keywords: retail; customer service; supply chain management; career experience; Retail Trade
  • 30 Sep 2014
  • News

Life Lessons on the Open Seas

everyone is trying to reach the same goal, but contributing in different ways, or if you’re trying to make a transaction with another company, inevitably the process works,” says Callahan. That approach plays out every day that Sail to... View Details
Keywords: Jill Radsken
  • 20 Jan 2017
  • News

Beating Pain with Brain Power

Dr. Elvira Lang (AMP 169, 2005) is a former Harvard Medical School professor and the founder and CEO of Comfort Talk, a firm that promotes hypnotic techniques that allow patients to tap into the mind’s natural ability to block pain and... View Details
  • 01 Dec 2008
  • News

Business at the Summit

clear how you solve that problem,” Ferguson said, noting that it is a topic that commands considerable attention in HBS classrooms. Another problem is that new financial regulations imposed after a crisis occurs may “impede the process of... View Details
Keywords: leadership; alumni events; Centennial; Business Schools & Computer & Management Training; Educational Services; Finance; Management
  • 01 Oct 2000
  • News

Silent Killers: Overcoming Barriers to Organizational Learning

uncovered these obstacles using a process they refined more than a decade ago called Organizational Fitness Profiling (OFP). OFP helps CEOs or business unit general managers and their top teams assess how well an operation fits their... View Details
Keywords: Judith A. Ross
  • 21 Dec 2018
  • News

Bridging the Gap

school and college? And where are you starting to see the idea get traction? Falik: It starts with the language we use. The metaphor of a gap year is exactly the wrong one—this idea that you’re sending your kid into a gaping hole that... View Details
Keywords: Educational Support Services; Educational Services
  • 01 Dec 1999
  • News

Negotiating in 3-D: An Overarching Way to Get to Yes?

familiar - consists mainly of the process taking place at the bargaining table, elements such as setting a positive atmosphere, establishing trust, and being persuasive, creative, and sensitive. It also includes deciding who makes an... View Details
Keywords: Anita M. Harris
  • 01 Mar 2012
  • News

Get Creative

traditional landline side, preaching process innovations to technicians. Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 26 Oct 2017
  • News

Can Farming Save the Planet?

and you capture carbon; and it’s a natural consequence of growing grains, growing row crops,” he observes. Wiviott and SFP have come up with a win-win, market-based way of getting farmers to go organic. The model affords investors the... View Details
Keywords: Constantine von Hoffman; Organic farming; Support Activities for Agriculture and Forestry; Agriculture
  • 01 Feb 1999
  • News

Q&A: Camille Tang Yeh of the Asia-Pacific Research Office

[see sidebar] further reflects the wide range of issues covered by our faculty. What can we learn from this region? The Asia Pacific, where 2,000 languages are spoken, is home to 60 percent of the world's population. The region's diverse... View Details
Keywords: Educational Support Services; Educational Services
  • 10 Mar 2011
  • News

Philanthropy’s Dilemma

of their money to philanthropic causes. To date, 57 billionaires, including several HBS grads, have joined the campaign, committing upwards of $125 billion to charitable causes. Here’s the rub. It’s hard to spend all that hard-earned money wisely. In fact,... View Details
Keywords: Roger Thompson; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
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