Natural Language Conversations - Publications - Faculty & Research

Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

23 May 2017
First Look

First Look at New Ideas and Research: May 23, 2017

apply in any given situation. By learning how these decision-making Minds differ, and the factors and environments that precipitate each one, marketers can better anticipate and serve their intended customers. Download working paper:... View Details

Keywords: Carmen Nobel

13 Dec 2016
First Look

December 13, 2016

could lead to substantial bias in understanding the nature of productivity gains from multinational production. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=42615 Internalizing Global Value Chains: A Firm-Level... View Details

Keywords: Carmen Nobel

19 Sep 2011
Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

Kenneth A. Froot spends more time thinking about natural disasters than the average business school professor. In addition to the rise and fall of the Dow and the long-term implications of the financial crisis in Greece, he has View Details

Keywords: by Maggie Starvish; Financial Services

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

nature of the innovation problem at hand, the motivation of the external developers, and the firm's platform business model. Depending on these factors, the outside innovation might be fed and managed either by creating collaborative... View Details

Keywords: by Sean Silverthorne; Technology

06 Nov 2023
Research & Ideas

Did You Hear What I Said? How to Listen Better

are more able to voice their concerns.” Is anyone listening to me? In an initial experiment to study whether people talking can tell whether the other person is listening, the researchers paired 200 strangers over Zoom to hold 25-minute View Details

Keywords: by Michael Blanding

28 Aug 2006
Research & Ideas

Online Match-Making with Virtual Dates

variation of online shopping. Rather than just study the problem, they also came up with a possible solution: Virtual Dates. The researchers began their work by talking to online-dating-site users about their experiences, supplementing these View Details

Keywords: by Martha Lagace; Publishing

09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

improve efficiency to using AI as a driver of strategic differentiation. Here are five shifts 2024 may bring: Broadening access to computing. Generative AI will become further integrated in the software we already use, allowing a broader set of managers and employees... View Details

Keywords: by Rachel Layne; Information Technology

23 Nov 2009
Research & Ideas

Management’s Role in Reforming Health Care

Aligning the Nature and Management of Health Care (Harvard Business Press, 2009), explains how to create more knowledgeable, flexible, and responsive delivery organizations. “Some of the most important innovations are not technologic—they... View Details

Keywords: by Martha Lagace; Health

Article

Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation

By: Gautam Ahuja, Curba Morris Lampert and Vivek Tandon

Schumpeter's conjecture that large monopolistic firms were the key source of innovation in modern industrial economies has been the underpinning for much work on the topic of innovation. In this review paper we consciously move beyond the Schumpeterian tradition of... View Details

Keywords: Technological Innovation; Management; Strategy

Citation

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23 Jun 2009
First Look

First Look: June 23

Principles that Matter: Sustaining Software Innovation from the Client to the Web Author:Marco Iansiti Abstract Economic analysis often reviews the role of principles—such as respect for intellectual property rights—in driving innovation. Given the interdependent View Details

Keywords: Martha Lagace

July 2013
Case

Novozymes: Establishing the Cellulosic Ethanol Value Chain

By: Willy Shih and Sen Chai

As the world's largest producer of industrial enzymes, Novozymes had invested heavily for many years to bio-engineer enzymes that could break down cellulose into fermentable sugar. In 2010, the company had launched what it thought would become a breakthrough product... View Details

Citation

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17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

shift in how we think about and use teamwork. Edmondson has been studying teamwork for two decades. In that time, "we've seen fewer stable, well-designed, well-composed teams, simply because of the nature of the work, which is more... View Details

Keywords: by Maggie Starvish

13 Jan 2023
Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details

Keywords: by Rachel Layne

09 May 2012
Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

respond, "Clay, you have no idea how much it costs to create a new sales force. We need to leverage our existing sales team." The language of the disruptive attackers was completely different: "It's time to create the sales... View Details

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

naturally that way; I knew too much about the politics of Asia when I got shot down. I think there was a lot of damage done by optimists; other writers from other wars share that opinion. The problem is, some people believe what... View Details

Keywords: by Boris Groysberg and Robin Abrahams

12 Mar 2024
HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details

Keywords: by Rachel Layne; Electronics; Information Technology

17 Feb 2020
Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

“Our conversion rate from click to sign-up was 50 percent.” “We interviewed a bunch of people and they said they’d use our product if we built it.” These quotes suggest the entrepreneurs may have found an audience interested enough to... View Details

Keywords: by Julia Austin

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

quickly in his younger years, called fluid intelligence, naturally decline toward midlife. He told a friend: “I have everything to make me happy and contented, but life has become very wearisome to me.” Yet people on the back end of life... View Details

Keywords: by Avery Forman

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

coauthor of the new book Build the Life You Want: The Art and Science of Getting Happier, for an intimate, powerful conversation that touches on: the mistake people make in thinking that money, power, and fame will bring them happiness;... View Details

Keywords: by HBS Staff

Publications