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- All HBS Web
(323)
- People (1)
- News (53)
- Research (218)
- Events (1)
- Multimedia (1)
- Faculty Publications (64)
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- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
the offer would bring about better service in the future. Canadians viewed tipping more as a reward for a service received in the past. The researchers found that Indians also rated bribery as more morally acceptable than did Canadians.... View Details
Keywords: by Dina Gerdeman
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
correctly, which shows that people can discriminate between paltering, lying by commission, and lying by omission. Paltering is common Experienced negotiators report that they engage in paltering as often as they lie by omission and more... View Details
Keywords: by Dina Gerdeman
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
on employee engagement data, Bastian could see that while talent retention was high at Delta, too many frontline employees felt stuck and unable to gain opportunities to advance professionally at Delta. Despite their best efforts to... View Details
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
we've been coming at the same problem from different angles using the same mission, the same philosophy, the same moral understanding of what we're trying to do, which is to, look, you don't get very much time in the world.” Brooks:... View Details
Keywords: by HBS Staff
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
to own all types of firearms are implicitly condoning the death of innocent people through lax gun laws. Candidates who promise to do "everything possible" to enact a specific policy are neglecting the tradeoffs inherent in all political decisions. When... View Details
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
experiences. Of course, the COVID-19 pandemic has forced leaders and organizations to reimagine collaboration, the participants said. We have all grown accustomed to the virtual meeting and collaboration tools that global companies are using to View Details
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
stories from his own work experiences and the careers of CEOs and nonprofit leaders who navigated challenges. His advice for emerging leaders: Discover yourself. Test your “crucibles” to find your moral compass and calling. For instance,... View Details
Keywords: by Lane Lambert
- 17 Apr 2012
- First Look
First Look: April 17
under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in press) Abstract Dishonest behavior can have various psychological... View Details
Keywords: Carmen Nobel
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
bloggers are buzzing with guidance about ways to sustain employee engagement and productivity in the chaos of a pandemic. Unfortunately, most Management 101 advice does not recognize that in times like these, the manager's toolkit must... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 24 Feb 2021
- Lessons from the Classroom
What History's Biggest Wars Teach Us About Leading in Peace
to support the North. An armistice has held since 1953. A peace treaty has yet to be signed. Malhotra says this case study was deeply engaging for his students when the class examined the question: At what point would this conflict have... View Details
Keywords: by Lane Lambert
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details
Keywords: by Dina Gerdeman
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
“A lot of team members have really similar experiences,” Sneath said. “They feel connected, engaged, and proud of what we’re building.” They come to trust the company, its leadership, and the moral community of which they are a part, for... View Details
Keywords: by Ranjay Gulati
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
other side. Sometimes negotiators stretch the truth unintentionally, falling prey to what Bazerman and his colleagues call “bounded ethicality” by engaging in unethical behavior that contradicts their values without knowing it. Why does... View Details
Keywords: by Dina Gerdeman
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
through persuasion or coercion.” But where does this power come from? It derives from controlling access to what others value, such as income, status, achievement, belonging, autonomy, and moral purpose. Strategies for shifting power When... View Details
Keywords: by Jay Fitzgerald
- 07 May 2012
- Research & Ideas
The Art of Haggling
intent on dominating, and who refuse to engage in problem solving. Skillful negotiation starts with having a clear sense of when to walk away, in order to avoid being browbeaten into accepting unreasonable terms, he explains. It also... View Details
Keywords: by Katie Johnston
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous psychology research has shown that people think about View Details
Keywords: by Carmen Nobel
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Tenbrunsel, a professor of business ethics at the University of Notre Dame, argue that something they call bounded ethicality leads "even good people to engage in ethically questionable behavior that contradicts their own preferred... View Details
Keywords: by Jim Heskett
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
Communication: Lessons from 9/11, Paul Argenti writes, “What I discovered is that, in a time of extreme crisis, internal communications take precedence. Before any other constructive action can take place—whether it's serving customers or reassuring investors—the View Details
Keywords: by Boris Groysberg and Sarah Abbott