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Show Results For
- All HBS Web
(258)
- People (1)
- News (85)
- Research (137)
- Events (2)
- Multimedia (3)
- Faculty Publications (62)
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
patients alike will be able to track and share air quality analytics in a very democratized way from their handheld sensors connected to their mobile phones and organized and served up by third-party rating... View Details
Keywords: by Dina Gerdeman
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
including cell phones and robots, are bound to once again fundamentally reshape notions about our relationships. Dina Gerdeman: Can you explain how the plow is responsible for creating monogamy and marriage as we know it today? Debora... View Details
Keywords: by Dina Gerdeman
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
on a number of products and services including health insurance plans, generic versus brand drug choices, copays and medication use, mobile phone plan choices, and even better methods for farming seaweed.... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
desperately vied for the prize it bestowed on New York. Yet well-organized opponents overcame the unorganized supporters of the deal. Old-school reliance on the mayor and governor, powerful power brokers, proved unable to mobilize... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and... View Details
- 03 Mar 2014
- Research & Ideas
Facebook’s Future
deliver recommendations on what we should do socially. This will help us get off the mobile phone and actually meet up in the offline world. This way, Facebook will become less of a website to visit than an... View Details
Keywords: by Mikolaj Piskorski
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
If Google is forced to exit China, will it be a blow financially? A: I don't think so, although they were looking to make progress in China with other lines of business, such as the Android mobile phone... View Details
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
Uzbek energy and gas to India in particular. So, how can a job-creating infrastructure be created efficiently to reverse the country's precipitous decline? First, leverage existing successes. Roshan, for example, is a rags-to-riches View Details
Keywords: by Tarun Khanna
- 16 Jun 2009
- First Look
First Look: June 16
invested in the rural areas based on the company's participation in the government-mandated "Connect Every Village" project, China Mobile took advantage of this foundation and created new products and value-added services in... View Details
Keywords: Martha Lagace
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design... View Details
Keywords: Dina Gerdeman
- 13 Sep 2016
- First Look
September 13, 2016
Abstract—This article presents a clinical study, based on a decade of ongoing research at Samsung Group, which describes how the Samsung Group and its mobile phone division competed successfully in... View Details
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
all time. Data analytics firm Similar Web reported that in its first week alone, the app had been installed on nearly 11 percent of all Android phones in the United States, and surpassed Twitter’s daily usage shortly thereafter. Pokémon... View Details
- 28 Oct 2014
- First Look
First Look: October 28
popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use... View Details
Keywords: Carmen Nobel
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
up with a new platform and trying to become the new dominant design." Other companies that have attempted mobile payments have run into similar problems. Google Wallet was limited by its compatibility with different types of View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
savings. In the area of prevention, the spread of ever-cheaper mobile smart phones enables citizens in remote rural areas to receive online medical consultations, treatment suggestions, and prescriptions.... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
platforms running under eBay or Google or Rakuten. In some countries like Japan and Korea, one can do exactly the same thing on the Internet and over the mobile phone. And in Japan, mobile View Details
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer behavior.The race for dominance in View Details
Keywords: by Nitin Nohria & Marty Leestma
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
blunder was apparent and the damage done. Nor could United reasonably have used the policy to prevent passengers from making recordings: Telling customers “put down your phones or we’ll arrest you” would have invited concealed recordings... View Details