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  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring... View Details
Keywords: by James Heskett
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

http://www.hbs.edu/research/pdf/08-025.pdf Deterring Online Advertising Fraud Through Optimal Payment in Arrears Authors:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially... View Details
Keywords: Martha Lagace
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

and friendly employees. Mobil decided to focus its marketing efforts on building long-term relationships with such consumers. It developed loyalty programs, based on a new SpeedpassTM payment mechanism (an... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

patients finds the reality is much more complicated when it comes to languishing hospital bills. Canceling overdue medical debt on average does little or nothing to improve credit access, existing bill payment rates, or even mental... View Details
Keywords: by Rachel Layne; Health
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Lauren Cochran were considering whether to invest an additional $1 million in PEG’s upcoming $5 million Series B round, at a $20 million pre-money valuation. PEG offered pay-as-you-go (PAYG) financing plans that allowed customers to make small View Details
Keywords: Dina Gerdeman
  • 16 Feb 2016
  • First Look

February 16, 2016

we are going to start with payments." Cook then invited Eddy Cue, Apple's senior vice president of Internet software and services, to the stage to explain how Apple Pay would transform the mobile View Details
Keywords: Sean Silverthorne
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

billions of dollars annually licensing patents for its code-division multiple access (CDMA) technology, which is the heart of several mobile communication standards. Standards bodies often act as regulators, setting rules in order to... View Details
Keywords: by Carmen Nobel; Technology; Legal Services
  • 24 Jun 2014
  • First Look

First Look: June 24

clause in Argentinian sovereign debt instruments have generated considerable controversy. Some official-sector participants and academic articles have suggested that the rulings will disrupt or impede future sovereign debt restructurings by encouraging holdout... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49375 Enabling Versus Controlling-Online Appendix By: Hagiu, Andrei, and Julian Wright Abstract—No abstract available. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49378 View Details
Keywords: Sean Silverthorne
  • 21 Oct 2014
  • First Look

First Look: October 21

& Course Materials Harvard Business School Case 915-001 Pivots and Incentives at LevelUp LevelUp's mobile payments service lets users scan a smartphone barcode rather than swipe a credit card. Will... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

and how can that apply to the United States? One reason is the sophistication of finance. The other is the growth of three specific technologies. Sophisticated financial tracking and smart mobile phone technology The sophistication of... View Details
Keywords: by John Macomber; Construction
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55597 2019 Academy of Management Annals Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities? By: Clough, David R., Tommy Pan Fang, Balagopal Vissa, and... View Details
Keywords: Dina Gerdeman
  • 10 Feb 2015
  • First Look

First Look: February 10

the magnitude of their effects and broadening the circumstances in which they arise. We discuss applications to payment card systems, travel reservation systems, rebate services, and various other intermediaries. Download working paper: View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

billion additional urban dwellers. Second, shared resources like clean water, clean air, energy, and places to put solid waste are already scarce and constrained. Urbanization will only exacerbate these pressures. Third, almost no local or national government can View Details
Keywords: Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
  • 12 Nov 2013
  • First Look

First Look: November 12

Purchase this case: http://hbr.org/search/413120-PDF-ENG Harvard Business School Case 514-025 Amazon No abstract available. Purchase this case: http://hbr.org/search/514025-PDF-ENG Harvard Business School Case 513-053 Eko: Mobile Banking... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

supplement describes how MOD Pizza has grown between May 2015 (when the first case ends) and early 2017. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417080-PDF-ENG Harvard Business School Case 517-091 Paytm: Building a View Details
Keywords: Sean Silverthorne
  • 15 Mar 2016
  • First Look

March 15, 2016

behavior and ways to counter it with information on why to give. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50771 Voluntary, Self-Regulatory, and Mandatory Disclosure of Oil and Gas Company Payments to Foreign... View Details
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

which other online upstarts such as Amazon.com changed retail and Square changed the small business payments business. A few factors account for the rapid growth of the entrants. First, institutional debt and equity investors have been... View Details
Keywords: by Karen Mills; Banking; Financial Services

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