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Publications

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Filter Results: (270) Arrow Down Arrow Up

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  • All HBS Web  (270)
    • News  (77)
    • Research  (166)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (24)

Show Results For

  • All HBS Web  (270)
    • News  (77)
    • Research  (166)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (24)
← Page 5 of 270 Results →
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

true in the corporate world, the researchers looked at preexisting field data at a midsize bank in Tokyo. The bank had tracked employee productivity for two-and-a-half years following the launch of a new mortgage-processing system in June... View Details
Keywords: by Carmen Nobel
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

connecting passengers. The system allows airport and airline officials to address likely bottlenecks before the security or immigration queues back up, and identify passengers at risk of missing connecting flights. Using real-time View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

component of transformative change. " While the School began systematically tracking protagonist gender about 10 years ago, data on race, ethnicity, and other identities were generally missing from the case... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to be resilient in both good times... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

preliminary results of the Retirement Transitions Study in August at the Academy of Management Conference in Chicago. She is still analyzing the data for a working paper with co-authors Lotte Bailyn of the Sloan School at the... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

When your boss asks you to meet with clients for last-minute drinks, are you tempted to clear your calendar, even if it means missing your child’s piano recital? If so, you’re among the many professionals who tend to prioritize... View Details
Keywords: by Rachel Kim Raczka
  • Web

Online Management Course | HBS Online

practitioners. I thought I knew the subject relatively well and it would be a refresher. I was in for a surprise. After the first module, I realized that I did many things wrong. The most chilling thought was about missed opportunities.... View Details
  • 23 Oct 2019
  • Blog Post

How to Talk Gooder in Business and Life

helps scholars and firms capture and analyze conversation data online. We sat down with Professor Brooks to discuss the "How to Talk Gooder" course and to get some advice on that very topic. What is the class “How to Talk... View Details
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

faced challenges such as data redundancy, missing data, and the presence of irrelevant information. We then apply the model to data from a retail context and illustrate how the... View Details
Keywords: Dina Gerdeman
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

scientist.” Missed innovation opportunities Koning, an assistant professor of business administration in the Strategy Unit at HBS, teamed up with John-Paul Ferguson of McGill University and Sampsa Samila of IESE Business School on... View Details
Keywords: by Kristen Senz
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

generalize," Avery says. But that misses the point. Rather than helping researchers estimate the habits of ordinary consumers, the data from extreme customers can uncover new consumer motivations, promoting... View Details
Keywords: by Michael Blanding
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

Imagine a future in which a smart marketing machine can predict the needs and habits of individual consumers and the dynamics of competitors across industries and markets. This device would collect data to answer strategic questions,... View Details
Keywords: by Kristen Senz
  • 29 Sep 2021
  • Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

entrepreneurs face when launching new products. Understanding what went wrong Wu and Peterson studied timelines from 314 entrepreneurs across 722 technology hardware projects from September 2010 through June 2019, all crowdfunded through Kickstarter. For each project,... View Details
Keywords: by Rachel Layne
  • 12 Mar 2021
  • News

My Favorite Case

aspect you have missed or overlooked or misjudged. The best way around that is to have a roomful of colleagues smarter than you, to help figure out the best solution. —Lawrence Honig (MBA 1975) Back to top “Hambrecht & Quist” The San... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

melting ice cube and assets in bankruptcy that are losing value really quickly." Because the data includes judges’ names on individual filings, Antill was able to determine how specific jurists ruled. He focused on companies that sought... View Details
Keywords: by Rachel Layne
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

of intuition. Organizations that preclude intuition from their decision-making will never be, or cease to be, transformative." Others had a more expansive view of the role of judgment. As Donald Shaw put it, "Just because we have the technology to record... View Details
Keywords: by James Heskett
  • 04 Nov 2013
  • Research & Ideas

The Real Cost of Bribery

that launch anticorruption efforts grow their businesses more slowly than firms that don't, especially in regions where bribery is the expected norm. “If you think of the cost [of bribery] as just fines and regulatory actions, you're View Details
Keywords: by Carmen Nobel
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

many users like Judy who, having archived her data and deleted her account, found that, “The interesting thing is that I only missed the site for one or two days.” Dyl suggested that the company should move... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 01 Sep 2023
  • News

Alumni and Faculty Books

to the underlying belief structure. Kusin uses a broad range of analytic tools enhanced and supplemented by 20 years of data collection, polling, and anecdotes from the highest level of access to deconstruct what actually exists. The... View Details
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

their careers. Even though the majority of employers and employees said they considered their organizations inclusive and fair, employees said that employers penalized caregivers, especially when their duties caused them to miss work,... View Details
Keywords: by Danielle Kost; Health
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