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Publications

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  • All HBS Web  (1,076)
    • News  (324)
    • Research  (613)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)

Show Results For

  • All HBS Web  (1,076)
    • News  (324)
    • Research  (613)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)
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  • 01 Mar 2018
  • News

Every Trick in the Book

after he took the helm. Starting this May, Parneros plans to grow the number of physical Barnes & Noble stores. The company has also launched five new-format stores to test different retail strategies, among... View Details
Keywords: April White
  • 16 May 2024
  • News

On the Job

thick, they’re 25 or 30 inches wide, and they’re 30 feet long. Very, very heavy. And there’s a question of how you do it. The first morning on our job, the gloves that we’d bought at the hardware store were worn out, and they gave us... View Details
Keywords: first job; leadership; life experience; career lessons; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Courtesy Bob Rosenberg Courtesy Bob Rosenberg Dan Morrell: In 1963, Bob Rosenberg’s (MBA 1963) father asked him to become CEO of Universal Food Systems—which included a regional brand known as Dunkin’... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Food and Beverage Stores
  • 01 Mar 2014
  • News

Cutting Edge

Iconic brands like Smith Brothers get instantaneous consumer and media respect. The coverage we get—like on the Today Show or when 1,000 people showed up at a Walgreens in Chicago for one of our events—is priceless." Silk notes that while Smith Brothers products are... View Details
Keywords: Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
  • 25 Sep 2019
  • News

Leading the Evolution of E-Commerce

tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources... View Details
Keywords: ecommerce; work-life balance; entrepreneurship; Retail Trade
  • 01 Dec 2022
  • News

My First Job

did make sense and thus had my first lesson about COGS (cost of goods sold). It took me a few more months to earn enough for the bike. After that, whatever I desired beyond basics, I had to earn myself—including HBS, during which time I started a View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 06 Dec 2021
  • News

Ink: Talking Shop

specializes in retail turnarounds and transformation. Here, Bines shares a few words about his new book and two other indispensable texts about the trade. The Metail Economy 6 Strategies for Transforming Your Business to Thrive in the... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2012
  • News

Speak English, Please!

Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Sep 2003
  • News

Incentives and Operational Excellence

video they wanted was out of stock. Retailers typically buy videocassettes from studios for $45 each and rent them for $4. Tapes are disposed of for $5 after three months, so the retailer must rent the tape... View Details
Keywords: Retail Trade; Retail Trade; Retail Trade
  • 30 Jan 2012
  • News

Shopping Around

Calabrese: "Never mistake motion for action." Courtesy Julia Calabrese A commercial real-estate mogul who quotes Hemingway? That would be Julia Calabrese (OPM 22, 1995), CEO at London-based McArthurGlen Group UK Ltd., a leading owner, manager, and developer of designer... View Details
Keywords: real estate; shopping; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Apr 2001
  • News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
Keywords: Elena N. Berg; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Dec 2009
  • News

Downhill Re-Boot

remains to be seen is whether buyers will pony up the suggested retail price of $1,295 per pair. Hanson, a pioneer of the rear-entry boot, acknowledges that “in this very, very difficult economy,” there is “some skepticism around making... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 01 Feb 2002
  • News

It's academic. (Not!)

been a great friend. It makes me feel so good to know that my advisor is interested in my career and my well-being." Raman and Ton have been studying retail operation, focusing on an operational execution issue - namely, misplaced... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2000
  • News

Bottom-Line Beauty

discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as... View Details
Keywords: Health and Personal Care Stores; Health and Personal Care Stores
  • 01 Sep 2004
  • News

Bill Dunaway (MBA 1964)

After I heard what had happened, I ran up to my room and tore down the signs. As it happens, I had voted for Kennedy. It was a tragic, terrible thing. I thought I would stay in the retail drug business for the rest of my life. My advice... View Details
Keywords: Julia Hanna; Health and Personal Care Stores; Health and Personal Care Stores
  • 29 Jun 2021
  • News

Procter & Gamble’s Lean Innovation Transformation

Keywords: Miscellaneous Manufacturing; Miscellaneous Manufacturing; Miscellaneous Manufacturing; Miscellaneous Manufacturing
  • 01 Mar 2012
  • News

Robots to the Rescue

wrote in third grade about wanting to make a machine that would do all my homework,” recalls Mountz, the affable founder and CEO of Kiva Systems, a Massachusetts-based company that is revolutionizing the way e-commerce retailers such as... View Details
Keywords: Deborah Blagg; e-commerce; order fulfillment; robotics; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 25 Aug 2022
  • News

Up on the Corner

an empty lot. To the east stands a vacant building; to the north, a liquor store with iron bars on its windows. In short, it could be any corner in any struggling neighborhood in the United States. Yet for Dlodlo, it might as well be the... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 01 Jan 2010
  • News

Marvin S. Traub, MBA 1949

spirit while ensuring a path for the development of talented managers.” If one person has transformed retailing in the 20th century, it is Marvin Traub. During his 41 years at Bloomingdale’s, more than half at the helm, Traub expanded the... View Details
  • 01 Nov 2013
  • News

Selling Crafts with a Story

office. They'd touch base for an hour, give each other homework, and then head to their day jobs—Koss working in private equity, investing in retail companies; Paranjape running a bricks-and-mortar lifestyle store. Then they'd hit the... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
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