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- All HBS Web
(252)
- News (60)
- Research (131)
- Events (1)
- Multimedia (2)
- Faculty Publications (52)
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- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
workers may feel guilty staying home. “Leaders underestimate how much what they do is mirrored by their employees,” Austin says. “Hypocrisy degrades them. Employees not only want to be told what to do, they want their managers to follow... View Details
Keywords: by Dina Gerdeman
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
members ” Allan put it this way: “ organizations are comprised of people. If the leadership within the organizations are ‘arrogant’ it would lead to ‘organizational arrogance,’” depending, as David Wittenberg pointed out, “ whether the people around an arrogant leader... View Details
Keywords: by James Heskett
- 07 Jun 2016
- First Look
June 7, 2016
practical application by managers or pedagogical application by instructors of MBAs and executive MBAs. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51126 The Mirroring Hypothesis: Theory, Evidence and Exceptions... View Details
Keywords: Sean Silverthorne
- 28 Apr 2011
- Op-Ed
While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home
tapped a new pool of workers that were often highly motivated. The pledges made to the W2W Partnership fit existing corporate activities and could become part of an existing business function—in the case of W2W, human resources. The national partnership was View Details
Keywords: by Rosabeth Moss Kanter
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
city opportunity in services. For example, there is a trend to locate call centers in central cities, to access a loyal and available labor force and strong telecommunications infrastructure. What is not yet recognized is that inner cities View Details
Keywords: by Sean Silverthorne
- 13 Aug 2018
- Research & Ideas
Women Heart Patients Have Better Survival Odds with Women Doctors
heart attack. Of those, between 1,500 to 3,000 fewer women may have died if their doctor had been female, Laura Huang, a study co-author and Harvard Business School associate professor, said in an interview. The research mirrors bias... View Details
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
Marketing executives value entertainment-related endorsements because of the difficulty of reaching a wide group of consumers using traditional advertising. Companies look to hire athletes whose image mirrors their own corporate brand.... View Details
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
and advisor to Alignable, put the team in touch with the company’s CEO. Alignable members received a link to the survey March 26. More than 5,800 responses from companies with fewer than 500 employees were collected within one week. Overall, the sample View Details
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
from ordinances regulating limos and taxis. The company even allegedly built a digital tool that would alert staff when code enforcers were on the way.) Kanter says the same disrespect shown for authorities on the outside seemed to seep into the company: “That external... View Details
- 14 Apr 2014
- Research & Ideas
Difficulties for Women Bridging Racial, Generational, and Global Divides
College. In a talk titled "An Historical Perspective on Feminism," she discussed the intersection of the abolitionist and women's rights movements—and how attitudes of the nineteenth century mirrored those surrounding the 2008... View Details
Keywords: by Carmen Nobel
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
Most compelling is the high return rate for apparel products purchased online, which mirrors the rate for catalog apparel purchases: By one estimate, returns for apparel bought from catalogs ranged from 12 to 35 percent, depending on the... View Details
- 24 Sep 2024
- Research & Ideas
Why Small Businesses Deserve More Credit
when the economy was growing and stable years following the global financial crisis at the turn of the decade, with conditions that mirrored the US small business landscape today, Kim notes. Researchers analyzed data for 3,169 small firms... View Details
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
"intrapreneurs." In this excerpt, Lerner discusses the pluses and minuses of compensation schemes. Read an interview with the author R&D, Meet VC From The Architecture of Innovation By Josh Lerner The failure to offer adequate compensation to corporate... View Details
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
behaviors? What do you think? Original Article Debates among business school faculties these days mirror those taking place on the business (and sometimes front) pages of our newspapers. The question: What are appropriate responses to the... View Details
Keywords: by James Heskett
- 22 Jun 2010
- First Look
First Look: June 22
they evolved in response to macroeconomic shocks that affected the Brazilian economy during this period. Download the paper: http://www.hbs.edu/research/pdf/10-109.pdf The Mirroring Hypothesis: Theory, Evidence and Exceptions (revised)... View Details
Keywords: Martha Lagace
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
studied. They were the ones who “look out the window to apportion credit to factors outside themselves when things go well [and] look in the mirror to apportion responsibility when things go poorly.” These are research-based ideas that... View Details
Keywords: by James Heskett
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
customer, and so by tracking its "smooth" or "bumpy" ride, we would be able to mirror how the customer would feel. But what we did not realize at that time was the enormous second-order impact of the OMC concept.... View Details
Keywords: by Sarah Jane Johnston
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
what you put up into space. Everyone knows the James Webb Space Telescope. Most of us saw its amazing mirror that unfolded in these hexagonal shapes. If Starship were flying, you could just put the whole Webb in Starship, unfolded. I’d... View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
168-184 Abstract Customer metrics are pivotal to assessing and monitoring how firms perform with customers and other publics. The authors contend that customer metrics used by firms today are predominantly rear-view mirrors reporting the... View Details
Keywords: Sean Silverthorne