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- All HBS Web
(1,411)
- People (1)
- News (117)
- Research (1,129)
- Events (4)
- Multimedia (3)
- Faculty Publications (900)
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- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better to investors. Nadella and Hood hatched a plan to refocus... View Details
- 01 Mar 2015
- News
The Next Big Swing
disappointing 71–91 season, it’s imperative for the franchise to stay at the cutting edge of the data wars. For Tippett, that means continuing to add to his arsenal: a massive database of baseball metrics and minutiae that he and the team... View Details
- 04 May 2017
- News
Going the Distance
Economic Development under Governor Jon Huntsman, Jr. “I had learned from [HBS professor] Michael Porter about the synergy that comes from establishing industry clusters, and that became our focus. We became metrics driven and also... View Details
Keywords: Jill Radsken
- 01 Dec 2010
- News
Eight Join HBS Faculty
teaching. His coauthored research on golfer performance has aided the PGA’s development of a new metric to measure putting skills. Francesca Gino is an associate professor in the Negotiation, Organizations Markets Unit and teaches... View Details
- 01 Sep 2010
- News
Reinventing the Annual Report
on nonfinancial metrics such as lower fuel consumption in new jet engines, and a reduced carbon footprint and lower water consumption in the firm’s factories. The juxtaposition of information on both operations and CSR symbolizes UTC’s... View Details
Keywords: Robert G. Eccles
- 01 Sep 2011
- News
Green Day
carbon per metric ton of cement — half from the energy required to heat the kilns to a blistering 1,500 degrees centigrade, the other half from carbon burned out of the limestone in the production process. So Evans is understandably... View Details
- 01 Jun 2017
- News
Inbox: From Das’s Desk
research has focused on various aspects of customer management in B2B contexts, including customer selection and portfolio management; managing a spectrum of customer engagements, from transactions to long-term relationships; developing appropriate View Details
Keywords: Das Narayandas
- 01 Dec 2006
- News
Rowing Upstream
most of his peers, Coach P used a variety of quantifiable metrics for each rower to determine who would sit in the varsity boat. Says Polzer, “The highest-performing individual rowers typically go in the varsity boat, just as a business... View Details
- 01 Sep 2014
- News
3-Minute Briefing: Mark Pincus (MBA 1993)
should be a hard-ass and fire people all the time. I definitely was not that kind of CEO. I probably erred on the side of consensus and collaboration. The external environment is a big factor in creating company culture. For us, it is a hard environment. We get our... View Details
- 05 Sep 2017
- News
Living the Quantitative Life
tracking a handful of things, I enjoyed it. And it was entirely a singular thing, I didn't really even share it with friends, I wasn't making public statements of, I promise my Facebook friends I will hit X metric by Y date. But then I... View Details
- 01 Jun 2009
- News
Too Big To Fail
problem is, no one yet has shown how to measure systemic risk. “There are a number of people trying to develop the metrics right now,” says Moss. Without metrics, policymakers are forced to wing it when confronted with a financial crisis.... View Details
- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
subconscious, says Brooks, “if your metric is ‘success’ and ‘investment opportunity’ and assuming that attractive men have it easiest all the way along, then that might be the rational, optimal choice. And that is extremely frustrating.”... View Details
Keywords: April White
- 01 Dec 2011
- News
Making the Case for Leadership
communicating that we want this to be a good, healthy place to work.” Achieving that buy-in comes from an explicit, public focus on that goal, incorporating creative employee ideas about how to achieve it, he adds—all backstopped by hard View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 11 Jul 2017
- News
The Right Thing to Do
$5 per viewer. However, Ackman’s ROI metric for this series is akin to that of Diogenes’ search for an honest man or Lot’s for righteous people in Sodom and Gomorrah. “It’s really expensive,” he admits, “but want to know something? If... View Details
- 01 Mar 2023
- News
Clearing the Air
MORE For a deeper dive, check out our three-part Skydeck podcast series on carbon capture. Skydeck podcast MORE For a deeper dive, check out our three-part Skydeck podcast series on carbon capture. Skydeck podcast When the United States Congress passed the Inflation... View Details
- 01 Mar 2010
- News
Money Matters
customer-oriented advisers. The training program includes a set of metrics that relationship managers must hit in the first thirty, sixty, and ninety days. “We track performance against those measures and have area managers coach staff to... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
changed over time is at odds with the evolutionary path taken by the Canadian system. The Underground Culinary Tour: How the New Metrics of Today’s Top Restaurants Are Transforming How America Eats by Damian Mogavero (MBA 1996) and Joseph... View Details
- 01 Dec 2022
- News
Program Catalyzes New Streams of Research
planned to disclose DEI metrics to the public. And yet, a 2021 Deloitte report, The equity imperative: The need for business to take bold action now, states: “Despite agreeing that change is needed, many leaders have come to realize how... View Details
Keywords: Jennifer Gillespie
- 01 Sep 2005
- News
One-on-One with Thomas Riley
product, the pricing, your employees, or even your strategy. Your board of directors is several hundred politicians. And then there’s a huge corporate staff in Washington. As a Silicon Valley CEO, I had some metrics by which to measure... View Details
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
they themselves have accomplished). “I think knowing exactly what I want has enabled me to have my own framework for personal success—which reduces the inclination to benchmark myself against other students/alumni by other metrics (like... View Details
Keywords: Health, Social Assistance