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- All HBS Web
(721)
- People (2)
- News (268)
- Research (170)
- Events (2)
- Multimedia (15)
- Faculty Publications (104)
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- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
lowlights What are 1-2 highlights from your experience? This could be a memory of your first big product launch, closing a hard funding round or even just that night that all hell broke loose and you fixed a hairy bug at 2 a.m. What made... View Details
Keywords: by Julia Austin
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
complicated history still dominate public consciousness. Memories of failed peace talks tend to loom larger than Israel’s image as a startup nation. Thousands of Instagram posts from Tel Aviv’s gay pride festivities or the buzz from... View Details
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
non-expert group, the researchers found. This shows what the authors called a “feasibility preference.” Novel ideas appear riskier to experts Why do experts react this way? The behavior of chess masters offers some clues, the authors say. Chess masters show better... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
summer, fall, without fail. And one of my strongest childhood memories is because I was bused to school, I was the first one into the bathroom after he'd left. So I never would see him in the morning because he was already gone. But my... View Details
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
leading economies. But will it continue to receive the attention of policymakers once they conclude that it is not the creator of the "factory jobs" of our memory and imagination? What do you think? Original Article In the current... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
they expect. But when you get exactly what you expect at a restaurant, you won’t remember a week later that you were at that restaurant.” In contrast, exceptionally great experiences stand out, create memories for years, increase loyalty,... View Details
- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
down, his intelligence dims and his memory becomes less quick, so that he risks committing many errors in his business.” “In a sense, these are very early concepts of corporate social responsibility,” says Harvard Business School... View Details
Keywords: by Julia Hanna
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
Richard Feder maintains that the subscription model will gain momentum on the Internet as the memory of free service fades and the utility of new service increases. The response gives hope for those hoping to utilize the subscription... View Details
Keywords: by James Heskett
- 18 Apr 2000
- Research & Ideas
Learning in Action
those that do not, and share their findings throughout the organization. The learning that CALL collects forms a vast repository of knowledge — the Army's institutional memory — which can be drawn on as needed. This collection and... View Details
Keywords: by David A. Garvin
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
plug-compatibles on an original equipment manufacturer (OEM) basis, that is, to be sold as products of the European companies. With this sudden expansion of their market, the same three companies (with Toshiba and Mitsubishi Electric) concentrated on the mass... View Details
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
assistant might . . . No, no, that wasn't fair. Forget I said that. The ridicule strategy is used less than the others, probably because it can snap back at the attacker. But when this strategy works, there can be collateral damage. Not only is a good idea wounded, and... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
people feel they can't afford." That is why, she continued, it is so important to have real friends with good memory who can be our sounding boards. "Listening to others works better if you can show empathy and put yourself in the other... View Details
Keywords: by James Heskett
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
postmortem, Eisenmann recommends that entrepreneurs seek honest feedback from as many people involved in the venture as possible. This helps entrepreneurs close any memory gaps and challenge the human tendency to blame external factors.... View Details
Keywords: by Danielle Kost
- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
future. These preferences can in some cases last over decades. The report jogs your memory for your next visit or helps someone else pick up the solicitation thread. Two relationships for an educational institution that evolved over a... View Details
Keywords: by Danielle Kost
- 18 Sep 2019
- Op-Ed
WeWork—The IPO That Shouldn’t?
No IPO in recent memory has received as much negative pre-public publicity as WeWork, which provides shared workspaces and services for startups and other enterprises. The outpouring of criticism has focused on a number of items including... View Details
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
olfactory system is a powerful sensory source of both memory and pleasure and thus easily embedded into the habit loop,” the researchers explain in the paper. The experiment included 3,763 young children and their parents in 2,943... View Details
Keywords: by Carmen Nobel
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
massacre and reparations, I’m hopeful that we can all learn more about this dark period and the vexing question of how to address it,” notes Desai. While Oklahoma has acknowledged its moral responsibility, creating a memorial and giving... View Details
Keywords: by Michael Blanding
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided by such things as... View Details
Keywords: by Jim Heskett
- 06 Nov 2018
- Research & Ideas
8 Ways to Make Olympic Stadiums Useful After the Games End
to as “the big O” or sometimes “the big owe”) until 2006. A sense of Olympic legacy, however, has an obvious positive effect. Los Angeles Memorial Coliseum, site of the 1932 and 1984 Olympic Games, has seen continued use as an athletic... View Details
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
Vijayaraghavan, B players are the "heart and soul" of any company. B players are loyal. They are the ones who do their work without fanfare or fuss. They are the keepers of institutional memory during hard times such as a merger... View Details
Keywords: by Martha Lagace