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Show Results For
- All HBS Web
(1,258)
- People (14)
- News (359)
- Research (492)
- Events (6)
- Multimedia (20)
- Faculty Publications (230)
- 05 Aug 2012
- News
Too many VIPs? Some fans get first-class Olympics
- 13 Aug 2021
- Blog Post
Exploring Racial Justice with the Scaling Minority Businesses Course
the issue are two different things. This class had the perfect balance of both and was a rare opportunity to have meaningful conversations and, for me, explore what allyship as a future business leader can look like. What else would you... View Details
- May 2018
- Article
The Economics of Patient-Centered Care
By: Guy David, Philip Saynisch and Aaron Smith-McLallen
The Patient-Centered Medical Home (PCMH) is a widely-implemented model for improving primary care, emphasizing care coordination, information technology, and process improvements. However, its treatment as an undifferentiated intervention in policy evaluation obscures... View Details
Keywords: Primary Care; Accreditation; Patient-centered Medical Home; Health Care and Treatment; Economics
David, Guy, Philip Saynisch, and Aaron Smith-McLallen. "The Economics of Patient-Centered Care." Journal of Health Economics 59 (May 2018): 60–77.
- 15 Apr 2015
- Blog Post
Subverting Career Trajectories
run small businesses, or worked in large banks. I’m already looking forward to staying close to my HBS friends throughout my life.Academically, what part of your HBS experience has been the most meaningful?The most meaningful part of HBS... View Details
- Fall 2020
- Article
Competing on Customer Outcomes
By: Marco Bertini and Oded Koenigsberg
Customers ultimately want to pay for meaningful outcomes, not the products and services that presumably deliver them. Today, companies can be increasingly accountable for those outcomes with three kinds of technologically-enhanced revenue models. Adopt one to better... View Details
Keywords: Market Positioning; Revenue Strategy; Customer Satisfaction; Marketing Strategy; Business Model; Value Creation
Bertini, Marco, and Oded Koenigsberg. "Competing on Customer Outcomes." MIT Sloan Management Review 62, no. 1 (Fall 2020).
- 17 May 2012
- News
How To Stop Sleeping With Your Smartphone
- 2014
- Article
Delaware's Choice
This article first documents the shift to annual elections of all directors at most U.S. corporations and argues that the alternative of "ineffective" staggered boards would have been more desirable, as a policy matter, but is now a missed opportunity. Using this... View Details
Subramanian, Guhan. "Delaware's Choice." Delaware Journal of Corporate Law 39, no. 1 (2014). (Delivered as the 29th Annual Francis G. Pileggi Distinguished Lecture in Law in Wilmington, Delaware in November 2013. Selected by academics as one of the “top ten” articles in corporate/securities law for 2014, out of 560 articles published in that year.)
- 27 Dec 2011
- News
Start the New Year with Progress
- September–October 2022
- Article
The Essential Link Between ESG Targets and Financial Performance
By: Mark R. Kramer and Marc W. Pfitzer
Despite heightened attention to environmental, social, and governance (ESG) issues, surprisingly few companies are making meaningful progress in delivering on their commitments. Most firms are not integrating ESG factors into internal strategy and operational decisions... View Details
Keywords: ESG; Environmental Sustainability; Social Issues; Governance; Financial Strategy; Decision Making; Business and Stakeholder Relations; Organizational Structure
Kramer, Mark R., and Marc W. Pfitzer. "The Essential Link Between ESG Targets and Financial Performance." Harvard Business Review 100, no. 5 (September–October 2022).
- 14 Jul 2023
- Blog Post
Building a Culture of Awareness and Accountability in your Organization
Management, today Manso-Brown is a speaker, educator, and activist artist. Her art and educational workshops challenge and encourage people to have meaningful conversations about social justice. She has partnered with many offices... View Details
Keywords: All Industries
- August 2023
- Technical Note
Two Ways of Pursuing a Calling
By: Leslie Perlow and Hannah Weisman
Work can be a means to a financial end, a stepping stone to higher-level jobs, or a meaningful end in itself: a calling. The technical note provides an overview of two different ways people can pursue a calling: with an internal focus or external focus. View Details
Keywords: Personal Development and Career; Job Search; Job Design and Levels; Happiness; Identity; Well-being; Motivation and Incentives; Human Needs; Satisfaction; Mission and Purpose; Health Industry; Music Industry; Education Industry; Fine Arts Industry; Motion Pictures and Video Industry
Perlow, Leslie, and Hannah Weisman. "Two Ways of Pursuing a Calling." Harvard Business School Technical Note 424-023, August 2023.
- 15 Aug 2024
- Blog Post
Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)
pivot, layoff, and career choice has underscored for me the importance of planning, learning from mistakes, and leveraging personal experiences to find meaning and purpose. If I had any advice for HBS students today, it would be to look for creative ways to add value... View Details
Keywords: All Industries
- 15 Aug 2024
- Blog Post
Learning from Mistakes and Leveraging Personal Experiences: Tiffany Kent (MBA 2001)
for HBS students today, it would be to look for creative ways to add value and to focus on what you can control. This is how you uncover unique opportunities, build a meaningful business, and lead a fulfilling life. View Details
- 07 Jun 2023
- News
My One Case: MBA Class of 2023 Looks Back
- 24 Jul 2014
- Blog Post
Create a Content Marketing Strategy for your Talent Acquisitions Team
As a talent acquisitions manager or a marketing manager within a human resources team, you’ve probably asked yourself how to reach large quantities of high quality candidates in a thoughtful and meaningful way. You’ve leveraged various... View Details
- January 2015 (Revised October 2015)
- Case
Trouble at Tessei
By: Ethan Bernstein and Ryan W. Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
Bernstein, Ethan, and Ryan W. Buell. "Trouble at Tessei." Harvard Business School Case 615-044, January 2015. (Revised October 2015.)
- 23 Feb 2022
- News
HBS Professor's Three Keys to Happiness at Work
- 01 Nov 2022
- Video
Introducing Pathways to Inclusive Entrepreneurship
- 07 Aug 2017
- Working Paper Summaries