Mark Fields - Publications - Faculty & Research

19 Apr 2004
Research & Ideas

Birth of the American Salesman

similarly made his mark in sales. Q: What role have salesmen played in the development of America's consumer society? What do you see as the distinction between sales and advertising? A: The entrepreneurs who built large mass... View Details

Keywords: by Laura Linard

01 Sep 2023
News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details

Keywords: April White

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Teacher Profiles - Case Method Project

Elverson Philadelphia, PA Subjects: US History, AP Government, Social Science OR Molly Bruins St Mary's School Medford, OR NY Sue Brumer White Plains High School White Plains, NY NC Mark Brunton Charlotte Latin School Charlotte, NC... View Details

01 Feb 2011
First Look

First Look: Feb. 1

Markov chain, we are able to combine these two models to characterize the putts-to-go for the field from any distance on the green for the PGA TOUR. The results of this Markov model match both the empirical expectation and variance of... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

with a warm communication style, both in a field experiment (Study 2) and in a laboratory experiment (Study 3). This was driven by the fact that offers delivered in tough language elicited more favorable counteroffers. We further find... View Details

Keywords: Dina Gerdeman

December 2006 (Revised October 2016)
Case

eClinicalWorks: The Paths to Growth

By: Robert F. Higgins and Mark Rennella

In January 2006, eClinicalWorks (eCW) had an acquisition opportunity that could fundamentally change the way they had done business since the inception of the company in 1999. eClinicalWorks was a privately run business in the healthcare information technology field... View Details

Keywords: Young Companies; Strategic Revelation; Strategy And Execution; Strategy Development; Strategy And Leadership; Financing Strategy; Financing Risk; Financing; Expansion; Business Growth and Maturation; Organizational Culture; Financing and Loans; Customer Focus and Relationships; Acquisition; Growth and Development Strategy; Information Technology Industry; Health Industry; Massachusetts

Citation

Educators

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24 Apr 2014
News

Ensuring a business’s profitability enables it to serve society

During the 2009 global recession, Mark Fields (MBA 1989) helped Ford Motor Company avoid government-financed bankruptcy. Now, as president and CEO, he is focused on serving customers around the globe with... View Details

05 Feb 2013
First Look

First Look: Feb. 5

functions that are thrust to the center of concern during such crisis events. Pursuing Public Value: Frameworks for Strategic Analysis and Action Authors:Leonard, Herman B., and Mark H. Moore Publication:Ports in a Storm: Public... View Details

Keywords: Sean Silverthorne

01 Jun 2011
News

Student Teams Take on Real-World Innovation

What do thirty second-year MBAs know about automotive technology? When it comes to communications and infotainment systems, more than you might think. That’s why Ford Motor Company executive vice president Mark View Details

Keywords: Transportation Equipment Manufacturing; Manufacturing

16 Mar 2015
Research & Ideas

Advice on Advice

advice to others is considered an important mark of a leader. “People have a remarkable degree of overconfidence, and that diminishes the amount of advice they typically seek” Yet business executives aren't always making the most of... View Details

Keywords: by Dina Gerdeman

Person Page

Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

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Outdoor Spaces | About

people and creating a sense of community. Many of these spaces play host to memorable gatherings and dedications, such as commencement, when students gather on the Baker Library lawn for an unforgettable ceremony that marks their... View Details

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Courses by Faculty Unit - Course Catalog

Spring 2026 Q3 1.5 Entrepreneurial Sales 101: Founder Selling Mark Roberge Lou Shipley Fall 2025 Q2 1.5 Mark Roberge Lou Shipley DJ DiDonna Spring 2026 Q3 1.5 Entrepreneurial Sales 102: Building the First... View Details

Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details

Keywords: Publishing Industries (except Internet); Information

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

a startup. Most importantly, I’m ending this summer with the confidence that I can be a founder. Rea: This summer, our focus was to comprehensively understand India's solar irrigation landscape. We conducted field interviews with over 100... View Details

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Bibliography – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Administration, 1966. Roethlisberger, Fritz Jules. The Elusive Phenomena: an Autobiographical Account of My Work in the Field of Organizational Behavior at the Harvard Business School . Boston: Division of Research, Graduate School of... View Details

01 Jun 2023
News

Cultivating Prosperity in Afghanistan

Kimberly Jung, pictured in a field of crocuses, returned to Afghanistan to understand how she and her cofounders could import saffron to the United States. Photo courtesy of Kimberly Jung During their first semester at HBS, former United... View Details

Keywords: Jennifer Gillespie

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Finance Awards & Honors - Faculty & Research

Sharing Interest Rate Risk: Quantities and Asset Prices” with Umang Khetan, Jane Li, and Ioana Neamtu. Ishita Sen : Winner of the 2024 Rising Scholar Award from The Review of Financial Studies for "Regulatory Limits to Risk Management" (June 2023). 2023 View Details

Publications