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  • All HBS Web  (5,594)
    • People  (30)
    • News  (1,738)
    • Research  (2,576)
    • Events  (10)
    • Multimedia  (24)
  • Faculty Publications  (730)
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  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

He recalls this moment in his new book, Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin’ Donuts. “Up until that point,” he writes, “the only thing I had managed were a couple of donut shops—replacing View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • 01 Jun 2002
  • News

Profile: The Invisible Hand - Robert Massie and God's Green Earth

Watch. Ordained as an Episcopal priest in 1983, he worked with the homeless at Grace Episcopal Church in Manhattan before entering HBS the following year. That decision was driven by several factors. Explains Massie, “As an activist, when I challenged the way business... View Details
Keywords: Garry Emmons; management; ethics
  • 01 Jun 2002
  • News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

interact with different people and maintaining a strong knowledge of who you are.” Last year, in conjunction with the School's Nonprofit and Public Management Summer Fellowship Program, Dasgupta worked with... View Details
Keywords: Julia Hanna; development; leadership; social issues; management; technology; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2023
  • News

In Full Flower

“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • 01 Jun 2023
  • News

Buy Big, Sell Small

connection. “But then COVID-19 hit,” she says, “and all of India stopped traveling.” The risks Shruti had considered in the abstract became real. “The 15 people on my team had devoted a year of their lives to the travel venture,” she... View Details
Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade
  • 10 Mar 2021
  • News

Turning Point: Coming to Cambodia

Southeast Asia. She was a board member of Friends of Khmer Culture, dedicated to preserving Cambodia’s cultural heritage, and in 2016 was awarded a royal medal for distinguished services to the king and the people of Cambodia. A former... View Details
Keywords: mentorship; nonprofit management; retirement; leadership
  • 27 Sep 2021
  • News

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

  • 01 Jun 2024
  • News

3-Minute Briefing: David Perpich (MBA 2007)

I interned at a lot of different places in high school and college—a hospital, a retail store, a magazine, an ad agency. At Duke, I was part owner of a student-run food-delivery service. In Clay Christensen–speak, it was the “emergent strategy,” exploring as I went and... View Details
Keywords: Julia Hanna; sports reporting; digital media; strategy; management
  • 01 Jun 2023
  • News

Action Plan: Net Proceeds

properly composted; otherwise, the material is no better than current products. Get involved now. People at the height of their careers, who control budgets, manage people, and shape company policy, can... View Details
Keywords: April White; recycling; corporate social responsibility; waste management; water; Waste Management and Remediation Services; Waste Management and Remediation Services
  • 06 Dec 2021
  • News

3-Minute Briefing: Bonnie Kintzer (MBA 1987)

I had worked at a consulting firm where Reader’s Digest was my client, so I got to learn a lot about the business and the people prior to joining the first time. Thankfully, I was not there during either of the company’s two bankruptcies.... View Details
Keywords: Jennifer Gillespie; publishing; digital transformation; change management; leadership; Publishing Industries (except Internet); Information
  • 01 Dec 2020
  • News

In the Zone

majoring in economics.) “The challenges that exist in the lives of the young people we serve in central Harlem—extreme poverty, domestic violence, a single-parent household—existed in my family in one way, shape, or form,” says... View Details
Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services
  • 08 Oct 2012
  • News

Get employees behind your unified strategy

  • 01 Dec 2020
  • News

Steady as She Goes

observes. For the $17 billion retailer, the dual crises were a reminder that the services the company provides are necessary ones. There were very human moments of fear and panic—when store managers in fire-ravaged New South Wales sent... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade
  • 18 Aug 2014
  • News

Won't you please take a vacation?

  • 01 Mar 2013
  • News

Bringing It Back Home

Image by C.J. Burton Since the Strategic Perspectives in Nonprofit Management (SPNM) program was launched at HBS 17 years ago, it has provided nonprofits with something they need but can rarely afford: executive training. SPNM, which is... View Details
Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises
  • 28 Dec 2010
  • News

Five Best Business Books to Read for Your Career in 2011

  • 20 Feb 2013
  • News

McKinsey Tries to Recruit Mothers Who Left the Fold

  • 05 Nov 2019
  • News

News Analysis: Gender bias turned out to be a wonderful indicator of WeWork’s incompetence

  • 13 Jun 2013
  • News

The Crucial Edge That Makes A Board Exceptional

  • 28 Aug 2017
  • News

Email and Calendar Data Are Helping Firms Understand How Employees Work

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