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  • All HBS Web  (10,608)
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  • 1992
  • Book

Corporate Information Systems Management: Issues Facing Senior Executives

By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
Keywords: Information Management; Management Teams
Citation
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Cash, J. I., Jr., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: Issues Facing Senior Executives. 3rd ed. Homewood, IL: Business One Irwin, 1992.
  • 1994
  • Book

Strategic Management in Information Technology

By: D. B. Yoffie
Keywords: Management; Strategy; Information Technology
Citation
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Yoffie, D. B. Strategic Management in Information Technology. Englewood Cliffs, NJ: Prentice Hall, 1994.
  • January 1989
  • Background Note

Managing Information Technology: Communications Networks

By: James I. Cash Jr. and Thomas H. Davenport
Keywords: Management; Information Technology; Information Infrastructure
Citation
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Communications Networks." Harvard Business School Background Note 189-131, January 1989.
  • April 1987 (Revised July 1988)
  • Background Note

Managing Information Technology: Technology Overview

By: Lynda M. Applegate
Keywords: Information Technology; Management
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Applegate, Lynda M. "Managing Information Technology: Technology Overview." Harvard Business School Background Note 187-148, April 1987. (Revised July 1988.)
  • April 2011
  • Module Note

How Customer Information Systems Drive Strategy: Customer Profitability

By: Francisco de Asis Martinez-Jerez
Keywords: Customers; Information Management; Marketing Strategy; Commercialization; Profit
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Martinez-Jerez, Francisco de Asis. "How Customer Information Systems Drive Strategy: Customer Profitability." Harvard Business School Module Note 111-098, April 2011.
  • 1 Jun 1991
  • Conference Presentation

Information Technology and Fast-Cycle Management

By: L. M. Applegate
Keywords: Information Technology; Management Practices and Processes
Citation
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Applegate, L. M. "Information Technology and Fast-Cycle Management." Paper presented at the International Conference on Decision Support Systems, June 01, 1991.
  • August 1995 (Revised November 2000)
  • Background Note

Designing and Managing the Information Age Organization

By: Lynda M. Applegate
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Keywords: Design; Management; Organizations; Information Technology
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Applegate, Lynda M. "Designing and Managing the Information Age Organization." Harvard Business School Background Note 196-003, August 1995. (Revised November 2000.)
  • June 1999 (Revised May 2017)
  • Teaching Note

Guidant Corporation: Shaping Culture Through Systems

By: Robert Simons and Antonio Dávila
Teaching Note for (9-198-076). View Details
Keywords: Strategy And Execution; Management Control Systems; Risk And Uncertainty; Service Industry; Financial Services Industry
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Simons, Robert, and Antonio Dávila. "Guidant Corporation: Shaping Culture Through Systems." Harvard Business School Teaching Note 199-056, June 1999. (Revised May 2017.)
  • 1996
  • Book

Managing in an Information Age

By: L. M. Applegate
Keywords: Information Management
Citation
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Applegate, L. M. Managing in an Information Age. Boston: Harvard Business School Press, 1996.
  • August 1995 (Revised September 1995)
  • Background Note

Designing and Managing the Information Age IT Architecture

By: Lynda M. Applegate
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
Keywords: Design; Management; Organizations; Information Technology
Citation
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Applegate, Lynda M. "Designing and Managing the Information Age IT Architecture." Harvard Business School Background Note 196-005, August 1995. (Revised September 1995.)
  • 25 Nov 2019
  • Working Paper Summaries

The Effect of Systems of Management Controls on Misreporting

Keywords: by Aishwarrya Deore, Susanna Gallani, and Ranjani Krishnan
  • October 1990 (Revised March 1993)
  • Case

Kodak: Control Through Information Management

Citation
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Balaguer, Nancy S. "Kodak: Control Through Information Management." Harvard Business School Case 191-060, October 1990. (Revised March 1993.)
  • 1998
  • Working Paper

Information Technology Management from 1960-2000

By: Richard L. Nolan
Citation
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Nolan, Richard L. "Information Technology Management from 1960-2000." Harvard Business School Working Paper, No. 99-018, August 1998.
  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
Citation
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Larkin, Ian. "Arck Systems." Harvard Business School Case 911-056, March 2011. (Revised March 2012.)
  • November–December 1988
  • Article

Information Technology and Tomorrow's Manager

By: L. M. Applegate, J. I. Cash and Q. D. Mills
Keywords: Information Technology
Citation
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Applegate, L. M., J. I. Cash, and Q. D. Mills. "Information Technology and Tomorrow's Manager." Harvard Business Review 66, no. 6 (November–December 1988): 128–36.
  • August 1986 (Revised May 1989)
  • Case

Honeywell Information Systems (A): The Indirect Sales Operation

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Corey, E. Raymond. "Honeywell Information Systems (A): The Indirect Sales Operation." Harvard Business School Case 587-071, August 1986. (Revised May 1989.)
  • 1 Aug 1994
  • Conference Presentation

Managing in an Information Age

By: L. M. Applegate
Keywords: Management
Citation
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Applegate, L. M. "Managing in an Information Age." Paper presented at the Academy of Management Annual Meeting, August 01, 1994.
  • 2010
  • Chapter

Managing Technical Debt in Software-Reliant Systems

By: Alan MacCormack, N. Brown, Y. Cai, Y. Guo, R. Kazman, M. Kim, P. Kruchten, E. Lim, R. Nord, I. Ozkaya, R. Sangwan, C. Seaman, K. Sullivan and N. Zazworka
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MacCormack, Alan, N. Brown, Y. Cai, Y. Guo, R. Kazman, M. Kim, P. Kruchten, E. Lim, R. Nord, I. Ozkaya, R. Sangwan, C. Seaman, K. Sullivan, and N. Zazworka. "Managing Technical Debt in Software-Reliant Systems." In FoSER '10: Proceedings of the FSE/SDP Workshop on the Future of Software Engineering Research, 47–52. Association for Computing Machinery (ACM), 2010.
  • November – December 2009
  • Article

Risk Management and the Strategy Execution System

By: Robert S. Kaplan
Keywords: Risk Management; Strategy; System
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Kaplan, Robert S. "Risk Management and the Strategy Execution System." Balanced Scorecard Report 11, no. 6 (November–December 2009): 1–6.
  • December 1985 (Revised July 1986)
  • Background Note

Managing Information Technology, Overview Note

Citation
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Goldstein, David. "Managing Information Technology, Overview Note." Harvard Business School Background Note 186-185, December 1985. (Revised July 1986.)
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