MBA Class of 2005 - Publications - Faculty & Research

29 Nov 2010
HBS Case

United Breaks Guitars

quick hop to the mainstream media; by the end of July, the video had been viewed 4.6 million times, with external references expanding that audience by many more millions. Click to watch.“United Breaks Guitars,” created by Canadian... View Details

Keywords: by Julia Hanna

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

In 2009, a 51-year-old man killed himself in Marseille, a city in southern France, leaving behind a suicide note that blamed his employer for “overwork” and “management by terror.” “I am committing suicide because of my work at France... View Details

Keywords: by Michael Blanding

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Beijing-based ByteDance, TikTok blew past Google in 2021 to become the world’s most visited domain. In the United States alone, TikTok boasts more than 150 million users—almost half the country’s population. “It is where the future is,” says Shikhar Ghosh, View Details

Keywords: by Rachel Layne; Technology

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

providing firms with a wide variety of strategic solutions. The book was coedited by Feng Zhu, the MBA Class of 1958 Professor View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

all that changed. HBS associate professor Robert Huckman, professor Gary Pisano, and research associate Virginia Fuller tell that story in "JetBlue Airways: Valentine's Day 2007," a case taught in the MBA course Operations... View Details

Keywords: by Julia Hanna; Air Transportation

10 May 2011
First Look

First Look: May 10

of an Italian design based bicycle manufacturer evaluates if reducing costs by outsourcing would impact its brand. The company was founded in 2005 in Italy by three friends, and in its first five years it... View Details

Keywords: Sean Silverthorne

16 Jul 2012
Research & Ideas

Are You a Strategist?

academic research that started to take hold in the 1980s and '90s. The work brought much-needed economic thinking to strategy's underpinnings. It armed legions of MBAs and strategy consultants with... View Details

Keywords: by Carmen Nobel

06 Nov 2008
Op-Ed

Selling Out The American Dream

anything but a good example for the average citizen. Left-wing politicians are equally guilty of framing the American Dream in material terms. They claim the Dream is increasingly out of reach View Details

Keywords: by John Quelch

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

a major gender difference in one aspect of case writing that may at first glance seem minor: teaching notes. While 40 percent of cases with male protagonists included a teaching note—an outline guiding... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS executive education programs,... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Andrew Binns, a consultant affiliated with HBS’s Digital Initiative. Tushman, the Paul R. Lawrence MBA Class of 1942 Professor of Business... View Details

Keywords: by Lane Lambert

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

nourished and lived in conditions of poor hygiene and constant labor. Hair loss was psychologically debilitating for early 20th-century women, as it is today for female cancer patients enduring the ordeals View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

15 Jul 2013
Research & Ideas

Five Imperatives for Improving Health Care

Business Administration at HBS and a member of the Forum's faculty steering committee. Other committee members include William W. Chin, Executive Dean for Research at HMS; Richard G. Hamermesh, MBA View Details

Keywords: by Carmen Nobel; Health

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

“Technological change doesn’t just stay in board rooms and companies,” she says. “It drives our most intimate personal relationships as well.” Spar, the MBA Class of 1952... View Details

Keywords: by Dina Gerdeman

23 Sep 2015
Research & Ideas

Men Want Powerful Jobs More Than Women Do

the Harvard MBA classes of 2013 and 2014. The participants considered a picture of an actual ladder, which represented the conceptual corporate... View Details

Keywords: by Carmen Nobel

01 Nov 2021
Op-Ed

Team Success Starts with the Individual—and with Love

Follow Ranjay Gulati to read more of his posts. About the Author Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor View Details

Keywords: by Ranjay Gulati; Sports

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an... View Details

Keywords: by Michael Blanding; Sports

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

productivity in your sales team after the crisis. To learn more, read Predictions, Prophets, and Restarting Your Business Frank V. Cespedes, MBA Class of 1973 Senior Lecturer... View Details

Keywords: by Sean Silverthorne

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

before purpose, you get an Enron. Ranjay Gulati, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration at Harvard Business... View Details

Keywords: by James Heskett

Publications