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  • All HBS Web  (243)
    • People  (5)
    • News  (81)
    • Research  (113)
    • Multimedia  (4)
  • Faculty Publications  (33)

Show Results For

  • All HBS Web  (243)
    • People  (5)
    • News  (81)
    • Research  (113)
    • Multimedia  (4)
  • Faculty Publications  (33)
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  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

likely not like the real thing. Keinan: That is what's interesting about both cases—these are artists with a vision, passion, and a mission, but they are also good at marketing, promoting, and positioning their brand. It's not by accident... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side, consumers are likely to continue to indulge in little luxuries... View Details
Keywords: by Danielle Kost; Retail
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

and with limited financial resources.” Skills needed now: Empathy; maintaining self-control and focus. Let’s build your new executive toolkit The skills needed to conquer these challenges are not possible without good mental hygiene. You... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

ideas apply in all situations begging for wisdom? For example, David Physick opines that "Different situations require different leadership: sometimes single-minded dogmatism and other times much more collegiate or crowd-based leadership. The View Details
Keywords: by James Heskett
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

more likely to cite work environment over compensation issues. However, that is not to say that good call centers have the luxury of offering lower salaries and still expecting employees to stay. Turnover at... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 03 Mar 2015
  • First Look

First Look: March 3

on a sustained and balanced growth trajectory? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715008-PDF-ENG Harvard Business School Case 514-078 Ghurka Ghurka was a 38-year-old luxury leather View Details
Keywords: Sean Silverthorne
  • 10 Dec 2013
  • First Look

First Look: December 10

given difficulties at the portfolio companies and disruptions in credit markets. The case takes the perspective of a private equity firm evaluating the deal to determine whether buying leveraged loans is a good investment opportunity.... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

decades, the level of exports to developed markets from China grew on the order of 20 percent per year. And yet, the consumption of goods in those markets was only growing by about 5 percent per year. China was therefore grabbing market... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

parlayed his fame as a celebrity real estate developer into a winning pitch to voters as a Washington outsider. Emphasizing his decades of experience as a wheeler-dealer building luxury hotels, casinos, and golf courses around the world,... View Details
Keywords: by Christina Pazzanese
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

Pujals included an eating space in his store and experimented with the dining area's size and décor. Ultimately, he discovered that a small, spartan dining room was good enough. Pujals also found it was usually the children's idea to... View Details
Keywords: by Walter Kuemmerle
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

clear objective. If you don't have a good fix on your destination—be it a product or service, a strategic or competitive outcome, or anything else—you may as well not start the journey. For a lot of your work, though, this so-called... View Details
Keywords: by Rob Austin & Lee Devin
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

private sector that, in highly turbulent environments, overly centralized organizations get overwhelmed by the informational burdens placed on them. So while it makes good political theater to give responsibility to a strongman or... View Details
Keywords: by Garry Emmons; Service
  • 17 Dec 2013
  • First Look

First Look: December 17

mind. Implications for mind perception, dehumanization, and intergroup relations are discussed. August 2013 Journal of Applied Psychology Rainmakers: Why Bad Weather Means Good Productivity By: Lee, Jooa Julia, Francesca Gino, and Bradley... View Details
Keywords: Carmen Nobel
  • 20 Mar 2012
  • First Look

First Look: March 20

either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets as well those for View Details
Keywords: Sean Silverthorne
  • 15 Sep 2009
  • First Look

First Look: September 15

research. Download the paper from SSRN ($5): http://papers.nber.org/papers/w15319   PublicationsSuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good Author:Rosabeth M. Kanter Publication:New York: Crown,... View Details
Keywords: Martha Lagace
  • 24 Nov 2014
  • Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

in the black. "They underestimated the risk associated with paying bribes, but they also overestimated what they were going to make on profits," says Healy. "Most companies don't have the luxury of going back and saying what was the... View Details
Keywords: by Michael Blanding
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

The diary findings also showed a positive carry-over effect in creativity and productivity, one day and even two days after a worker reported being in a good mood. So what can managers and entrepreneurs do to promote a healthy, positive... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 10 Mar 2015
  • First Look

First Look: March 10

focused on the white goods affiliate Arçelik. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815078-PDF-ENG Harvard Business School Case 815-102 Brentwood Associates: Exiting Zoës Kitchen The case discusses the trade-offs... View Details
Keywords: Carmen Nobel
  • 27 Mar 2012
  • First Look

First Look: March 27

how to avoid them. He looks at whether it is a good idea to cofound with friends or relatives, how and when to split the equity within the founding team, and how to recognize when a successful founder—CEO should exit or be fired.... View Details
Keywords: Carmen Nobel
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

show that the same behaviors produce more ethical condemnation when they happen to produce bad rather than good outcomes, even if the outcomes are determined by chance. Our studies show that individuals judge behaviors as less ethical,... View Details
Keywords: Martha Lagace
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