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Show Results For
- All HBS Web
(129)
- News (37)
- Research (74)
- Events (1)
- Multimedia (1)
- Faculty Publications (34)
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
management in the future. Rahul Kamath commented, " the Moneyball generation is already with us. Here in India, being good in analytics is a kind of pre-requirement for admissions to B-schools." This raises an interesting set of questions for other highly... View Details
Keywords: by James Heskett
- Web
ARD - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral View Details
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
pursuing a double bottom line of being both mission-driven and profitable. Can Codecademy stay true to its mission of always being free and still turn a profit? Jeff Bussgang: I have some experience as a "double bottom-line" entrepreneur from cofounding Upromise, an... View Details
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
UCLA Anderson School, and Michael W. Toffel of Harvard Business School. In the quest to discover whether competition breeds unethical behavior, the researchers examined the vehicle emissions testing program in New York State, one of... View Details
- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
but in many cases they won't. If you are looking for a social and not an economic return, then loyalty to the program rather than an exit strategy may be a better use of funds. The venture philanthropy... View Details
Keywords: by Roger Thompson
- Web
Online Transforming Customer Experiences Course | HBS Online
That Lasts Featured Exercise Diagnose your organization’s gaps using the capability-motivation-license framework 5-6 hrs Module 3 Engage Explore customer variability’s role in influencing satisfaction and loyalty and the importance of... View Details
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on how much they spent, while... View Details
Keywords: by Sean Silverthorne
- Web
Labor Practices | Baker Library | Bloomberg Center | Harvard Business School
Steel’s mission “to foster and support programs for civic progress in every plant community, thus winning a more favorable opinion among both employees and customers.” 38 Within individual PR districts offices, U.S. Steel could create a... View Details
- 25 Nov 2014
- First Look
First Look: November 25
cuts in all parts of the business. They face choices in whether to employ layoffs or furloughs (unpaid leaves) for any needed workforce reductions, and whether to enact hiring freezes and other cost-saving changes to employee and executive compensation View Details
Keywords: Carmen Nobel
- Web
IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit - Blog - Business & Environment
Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate... View Details
- 17 Jan 2025
- News
Tracking Modern Air Travel’s Takeoff
country, and it was a great promotional stunt, but it was also contrary to CAB regulations because we didn't get approval of our lower fares. But the Civil Aeronautics Board said nothing. AW: I think we also have you and your team to thank for the first ever View Details
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
and darmody1 nominated Alan Mulally as a candidate. Mulally completed an undergraduate degree at the University of Kansas and an SM degree from the Sloan Program at MIT. FAQ proposed Marc Benioff of Salesforce and Satya Nadella of... View Details
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
employees' eroding sense of loyalty and cynicism over the growing gap between the compensation of those at the top and those on the front lines all indicate that value distribution must change. The rapid spread of stock options as a form... View Details
- 15 Jun 2021
- News
The Path Ahead
executive education participants, we have seen that online programs offer distinct advantages, particularly for women and international participants for whom leaving home or work is more difficult. Think about a three-day View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would skyrocket. But in today's crowded... View Details
Keywords: by Jean Ayers
- Web
Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral View Details
- Web
Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral View Details
- 01 Jun 2008
- News
Kash Rangan
defining what measures of social return it is looking for. In some instances social and economic returns could be correlated, but in many cases they won’t. If you are looking for a social and not an economic return, then loyalty to the... View Details
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
that addresses part of that challenge—with a particular focus on predicting customer churn. However, several other equally important aspects of managing retention have not received similar level of attention, leaving many managerial problems not completely solved, and... View Details
Keywords: Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
personal computers. Reddy passed along knowledge he had newly acquired about selecting and dealing with the board of investors, honing a business strategy, building a strong core team, and managing cash carefully. The two of them also discussed mutual problems they... View Details
Keywords: by Dorothy Leonard & Walter Swap